Doubt in std workflow WS20000104

Hi Experts,
I have the scenario like when ever the staus change in document, the mail should go to SAP Inbox. Business object is DRAW - Changed.
Actually its a support project and I checked in workflow template. But there is no step type or code to send a mail to iniatior. But it sends mails for some departments and didn't send mail for some departments.
I checked in workflow log. Some successfull workitems called the std WS20000104 and failured work items didnt called this standard workflow.
I dont know the use of this workflow. I checked in SAP help but it wont help. This workflow used BO BUS1082. I just want to know about the workflow. Is it used for sending mails to distribution list?
If anybody worked on this means, please help me.
Thanks in Advance,
Helps will be Appreciated.

Hi,
These are some features of WS2000014:
- Distribution order being initiated or restarted.
- Distribution order Id determined when order is initiated.
- Subsequent check possible to determine whether you really want distribution
  to take place.
- Partial orders are grouped together in a package that
  is created for each recipient and communication type.
- A sub-workflow is started for each package that the SAP mail
  to be sent is generated in and the physical distribution
  is started in.
- After all packages have been successfully sent, the main
  Workflow is terminated.
Regards,

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