Dowloaded trial, got email with serial number, but Installer rejects serial

all my attempts to copy/paste. or to type in the serial number on the email I received after asking for an Aperture trial, were rejected. What do I do now?

Thanks.
Any suggestions how to contact them? There's no contact details on the email, and the email is from a "no-reply" address, and searching on their Support section brought me to here - 's why I thought I'd ask here

Similar Messages

I bought the product and got serial number but when install i get a 7 day trial

i bought the product and got serial number but when install i get a 7 day trial

Sign in or activation errors
For anything else contact serial and activation support directly.
Mylenium

Hi Guys I have asked to transfere my creative suite from windows to mac, no problem, I got the serial number, but I have a windows installation disc how to I get the mac version on my mac computer?

HI Guys I have recently asked to transfer my Windows creative suite to a Mac computer. I received the serial number but unlike my lightroom install disc, which is win and mac, my Creative Suite disc is windows only, how do I go about installing a Mac version of my creative suite onto the Mac computer?

I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie

I purchased CS5 Design Standard about 5 years ago. Now I am trying to install second PC, but I got a message like " This serial number is not correct." I want to know the correct serial number, but I missed my ex adobe ID because I've changed my E-mail

I purchased CS5 Design Standard about 5 years ago. Now I am trying to install second PC, but I got a message like " This serial number is not correct." I want to know the correct serial number, but I missed my ex adobe ID because I've changed my E-mail address.

It is not clear to me what your issue is with not being able to sign in to your Adobe account to find the serial number. You should still be able to sign in and find your serial number if you registered the software.
If your first PC is a Windows machine you might be able to extract the serial number from it using the Belarc Advisor
http://www.belarc.com/free_download.html

I have Adobe Design Standard CS6 purchased 2013 with serial number but cannot find to download it onto a new mac laptop. When I try and add the 24-digit serial number to my account it doesn't seem to work?

I have Adobe Design Standard CS6 purchased 2013 with serial number but cannot find to download it onto a new mac laptop. When I try and add the 24-digit serial number to my account it doesn't seem to work?

CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?

My old laptop broke so I got a new one. I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it. How do I fix this?

There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app.

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

Sent from my iPhone
Begin forwarded message:
From: John T Smith <[email protected]>
Date: December 6, 2014 at 12:45:42 PM EST
To: Giuliana Bono <[email protected]>
Subject: I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Reply-To: [email protected]
I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
created by John T Smith in Adobe Creative Cloud - View the full discussion
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6991257#6991257
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

I can't install photoshop CC as it asked me for a serial number but i do not know where to find that information, it was not in the initial email

i just payed for the photoshop service but cant download it, its asking me for a serial number but i cant find it anywhere? not in the email or by 'my products and services" ???

It sound like you have CC installed. Try using menu Help>Sign in ... To activate your subscription. Use the Adobe user id and Password your subscription is associated with.
You can sign in to Adobe.com find the My products and services link click on it and see your subscription listed there.

I had the Photoshop 12 trial version, bought Photoshop Elements 13 and cannot download it...on the screen where it shows i purchased it, it gives the serial number but no download button it says it is not applicable.??

I had the Photoshop 12 trial version and wanted to upgrade to Photoshop Elements 13, I got the serial number but I can't find where to download the program at. On the screen beside the serial number it says it is not applicable. Normally that is where the download button is.

What is your operating system/version?

Purchased elements 11 at Target, got serial number but how to download?

purchased elements 11 at Target, got serial number but how to download?

Download the trial from http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l and use your serial number to activate it.

Issue with activation. It is asking for a serial number but I have a product key

I am attempting to activate my adobe acrobat and it is asking for a Serial #, However it will not allow me to enter the alpha-numeric product key.

I finally figured mine out.
The fact that they don't have phone support is incredible to me.
In a message dated 4/21/2015 4:17:02 P.M. Eastern Daylight Time,
[email protected] writes:
Issue with activation. It is asking for a serial number but I have a
product key
created by krystalg31319208
(https://forums.adobe.com/people/krystalg31319208) in Acrobat Installation & Update Issues - _View the full
discussion_ (https://forums.adobe.com/message/7460080#7460080)

Good afternoon.I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninst

What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear

You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.

I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

I have Acrobat pro on an old pc with windows 7, and now want to download it on a new pc with windows 8. i found the serial number, but I don't know how to download it.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I purchased Photoshop elements and it downloaded in Pc and I have a mac. I downloaded the trial version of mac and put in my serial number but it doesn't recognize it. what to do.

I purchased Photoshop elements and it downloaded in Pc and I have a mac. I downloaded the trial version of mac and put in my serial number but it doesn't recognize it. what to do.?

Get a refund from where you bought and buy the correct version

Trying to install Adobe Photodeluxe (elements 13) I have box and cd sleeve with serial number, But registration won't let me type letters only numbers allowed. Help please.

Trying to install Adobe Photodeluxe (elements 13) I have box and cd sleeve with serial number, But registration won't let me type letters only numbers allowed. Help please.

You possibly have a redemption code which has to be converted into a serial number.
https://helpx.adobe.com/x-productkb/global/find-serial-number.html

Dowloaded trial, got email with serial number, but Installer rejects serial

Similar Messages

Maybe you are looking for