Dowloadfehler

Ein offensichtlich bekannter Fehler im Apps Manager von Creative Cloud: "Downloadfehler". Die üblichen Ratschläge zu diesem Thema bringen leider keine Abhilfe. Gibt es hier eine Universallösung? Ein Kontakt zum Adobe Support über die Website ist auch nicht möglich, da man immer wieder auf die Startseite der Hilfe geführt wird.
Wer kann helfen? Danke!

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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