Dowloand 64-Bit Version of iTunes but Installer Says it Isn't 64-Bit and Won't Install
I download the latest, 64-bit version of iTunes. When I try to install it, at the end of the installation process, I get a message saying that I it cannot install because I need the 64-bit version. I just DOWNLOADED the 64-bit version, for Pete's sake.
I have down this four or five times now, and am getting tired of it. What am I doing wrong? I know I am downloading from the proper Web site - it is the Apple, iTunes site.
Download a fresh copy of the installer from this direct link:
iTunes 11.1.4 for Windows (64-bit) - iTunes64Setup.exe
It is a 64-bit installer for mostly 32-bit components which is why parts go into both program files folders.
tt2
Similar Messages
-
Bought a new iPod nano. Trying to download and install latest version of iTunes. When i try to install downloaded program, I get a message that says OS10.7 is required. I have OS10.58. What to do?
Choose About this Mac from the Apple menu.
If you have a PowerPC Mac, buy a new, secondhand, or refurbished Intel Mac.
If you have an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.
(71523) -
I downloaded the Windows 64-bit version of iTunes, but the application won't run. It comes up with Apple Application Support - Error 2. How can I fix this? I have uninstalled and reinstalled it several times and it still doesn't work.
What computer do you have? is it 32 or 64 bit operating system?
-
My Iphone 4 crahsed a few months ago when I tried to update and i have used Itunes already and it updated to the latest version of itunes but it says there is an erro and cannot be restored, I'm not sure why it is saying that, can I get some help?
Hi Alyssa_fagundes,
Thanks for the question. Based on what you stated, it seems like you need help restoring an iOS device. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario -
I downloaded itunes on my pc, but it says I have an audio problem and won't let me play the game I purchased, any ideas?
Why do you assume that this problem is a "bug" that Apple has to address, and not a problem with your phone, that you need to address. Do you see others having this specific problem?
Try:
1. Reset phone (no data loss): press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears
2. Install using iTunes on your computer/ -
I went to buy a movie on iTunes, but it says I've already purchased and to check my available downloads... And when I do it says that all purchased items have been downloaded... but they haven't!!! help please!
If iCloud is available for your country, you should. Here is the article that has the steps on how you can do this:
http://support.apple.com/kb/HT2519 -
I use a MacBook Pro version 10.6.8. The version of iTunes I installed is 10.5.1. When I try to open iTunes, the following message appears:
Running iTunes in 64-bit mode requires Mac OS X 10.7 or later.
To run iTunes in 32-bit mode, select the iTunes application in the Finder, choose the "Get Info" commands in the File menu, and check the "Open in 32-bit mode" checkbox in the iTunes Info window.
I tried going to the iTunes Info window, but no checkbox exists for the 32-bit mode option.
Help please. :/Everything installs fine. However, when I run iTunes and view it in my task manager, the process is listed as "iTunes.exe * 32"
That's normal. iTunes is a mixture of 32-bit and 64-bit componentry on 64-bit systems. itunes.exe is 32-bit. -
I got cards for Christmas but when I redeem them iTunes says it wasn't purchased right and to visit this website for help
Have you went to iTunes support?
Contact iTunes -
Printer has paper, but computer says it is out of paper and won't print from web
I am having trouble getting the computer to recognize that the printer has paper. The printer will print copies that I put in it, but when I want to print from the web, it won't let me do it; it just tells me that the printer is out of paper. I printed a number of pages from the web yesterday with no problem at all. I have an HP Deskjet F2430.
This question was solved.
View Solution.I was trying to print off some material I had looked up on the web. When I saw what I was trying to print was going to be 40 pages, I did not want to continue printing it, and I did not know how to stop the printing, so I just pulled out my paper from the loader thing. I have since put paper back in the loader, but now my printer will not print anything, and says I am out of paper. I have tried and tried to fix this problem, and I really need to be able to print stuff, so I am pretty frustrated with this. I am a senior citizen and will admit that I am not all that astute with tech stuff. I would certainly appreciate some guidance with my problem. Thank you very much.
-
I just upgraded the iTunes 10.6.1 for Windows (64-bit) yesterday!
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
how do i install itunes when it keeps saying 'there is a problem with this windows installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
i have a 2 generation ipod and something happened and i needed to reset it to the basic setting basicly brand new with the itunes sign and the usb but when i try and re sync it the ipod has a password on it but when i try and re sync it it says error trying sync ipod you need to unlock the password before you can sync the ipod
Place the iPod in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
It says that a speific file had an error while downloading, i tried to download quicktime to think it would fix it, but it gave me the same error
'Microsoft.VC80.CRT.type="win32".version="8.0.50727.6195".publicKeyToken="1fc8b3 b9a1e18e3b".processorArchitecture="x85'". then when i push ok, it'll roll pack the download and do the same thing over and over again, plz help!!!i have the same problem, i have a windows 7 and the little screen comes up saying statues: processing additional packages help us
-
I reinstalled itunes 10.5.3 64 bit version on my Windows 7. When I connect my iPhone it gives me a error message of incorrect version and to uninstall and reinstall with 64 bit version. I have tried this over and over again but this message is not going.
I am not able to connect my iPhones 3GS (32GB) with my laptop. Please help!
I am sending the result of the diagnostics
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. NX90Jq
iTunes 10.5.3.3
QuickTime 7.7
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0041AD5C0337DA28
Current user is not an administrator.
The current local date and time is 2012-03-05 16:27:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 335M
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.5.3.3 (x64) is currently running.
iTunesHelper 10.5.3.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch running firmware version 3.1.3
Serial Number: 9C8113AB14P
iPhone 3GS running firmware version 5.0.1
Serial Number: 870031DL3NR
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
The exact error message is
This iPhone cannot be used because the required software is not installed. Run the the iTunes installer to remove iTunes, then install the 64 bit version of iTunes.This iPhone cannot be used because the required software is not installed. Run the the iTunes installer to remove iTunes, then install the 64 bit version of iTunes.
That usually indicates that your Apple Mobile Device Support has not installed. That's also what is being shown by the diagnostics (the driver is there but the application isn't).
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
after downloading the 64 bit version of itunes, when i plug my iphone in, it says that i need the 64 bit version software
PLEASE!!! LOLHello Rob,
It sounds like you have installed the 64 bit version of iTunes, but you continue to the get an error message that suggests to download the 64 bit version any time you connect your iPhone. I understand that you have already uninstalled and reinstalled iTunes, but sometimes you may need to uninstall additional components related to iTunes to completely remove it from your system.
I recommend following the steps in the article below to completely uninstall iTunes (click on the link for your version of Windows):
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Once you have completely uninstalled iTunes, you can download the 64 bit version of iTunes for Windows here:
iTunes 11.0.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Thank you for using Apple Support Communities.
Best,
Sheila M.
Maybe you are looking for
-
What is the best display to replace a 15" matt MacBook Pro?
Hi everyone this is my first post. I have a dilemma that I need assistance with. I have plans on buying the new Mac Book Pro after two happy years with my current 2.33 GHZ *15" matt* version. However, as most of you will be aware I won't be able to b
-
FBL1N/FBL5N - Display of Material
Hi All We want to display material in vendor/customer line item (FBL1N/FBL5N). We have already activated material by T Code OBVU. But still system is not showing material in customer/vendor line items. Regards Rajesh Gupta
-
"Show Pop-Up Menu" behavior problems
Greetings- The "Show Pop-Up Menu" under Add Behaviors is grayed-out and won't allow additional links to be added to the templates. I'm currently on DW MX 2004. Thank you
-
Hi all, I want to know ,what is the advantage each adapters? when to use which adapter?I mean when to use FILE , RFC , JDBC , SOAP JMS, IDOC,MAIL. when to go for whcih adapter. can any one clear my doubt. Thanks&Regards Lokesh
-
Dear Sir/mam In CV01N insteat of assigning single file i want to assign full folder with many autocad files, can you sugest any other subsequent way to assign so many file bcoz every time i have to select sing file. I hadassigned one document to doc.