Down arrow in scroll bar disappears

I have a user using Acrobat Professional 8 on Windows XP Pro. When she opens a document in Acrobat she can scroll trought the document using the up and down arrows in the scroll bar. Then, at seemingly random times, the down arrow disappears and she has to restart Acrobat to get it back. Does anyone have any experience with or suggestions for fixing this problem?

Check the properties of the file, in the Initial View Tab > Hide Windows Controls is not checked. You should always be able to scroll with a scrolling mouse.
Appligent Document Solutions
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  • Down arrow in scrolling  bar has disappeared

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    Check the properties of the file, in the Initial View Tab > Hide Windows Controls is not checked. You should always be able to scroll with a scrolling mouse.
    Appligent Document Solutions
    http://www.appligent.com

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    defaults write "Apple Global Domain" AppleScrollBarVariant DoubleBoth
    restart Firefox and see what happens. the above is supposed to put up and down scroll arrows both at the top and at the bottom of the page.

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    [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
    [http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
    [http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
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    <af:panelCollection featuresOff="detach"
    id="stuQPc"
    partialTriggers=":::delQBtn :::appQCSave :::appQCCancel :::appQuestionSaveBtn :::appQuestionCancelBtn">
    <f:facet name="menus"/>
    <f:facet name="toolbar">
    <af:toolbar id="t2">
    <af:outputText value="#{pageFlowScope.mtnAppBean.currentAppName}"
    id="ot20"/>
    <af:spacer width="10"
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    <af:commandToolbarButton text="Create Student Question"
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    clientComponent="true"
    icon="/images/add-16x16.png"
    disabled="#{ pageFlowScope.mtnAppBean.currentAppId==null}"
    id="ctb3">
    <af:showPopupBehavior popupId=":::appQuestionsPopup"/>
    <af:clientAttribute name="csaIsMultiChoice"
    value="No"/>
    <af:clientAttribute name="csaIteratorBindingName"
    value="AppQuestionStudentRefVO1Iterator"/>
    <af:clientListener method="handleEvent"
    type="click"/>
    <af:serverListener type="csaCustomEvent"
    method="#{schlrAppRequestBean.createEntity}"/>
    </af:commandToolbarButton>
    <af:commandToolbarButton text="Reorder Questions"
    partialTriggers="stuQTbl"
    clientComponent="true"
    icon="/images/add-16x16.png"
    disabled="#{pageFlowScope.mtnAppBean.currentAppId==null}"
    id="studReorder">
    <af:showPopupBehavior popupId=":::studentReorderPopup"/>
    </af:commandToolbarButton>
    </af:toolbar>
    </f:facet>
    <f:facet name="statusbar"/>
    <af:table value="#{bindings.AppQuestionStudentRefVO1.collectionModel}"
    var="row"
    rows="#{bindings.AppQuestionStudentRefVO1.rangeSize}"
    emptyText="#{bindings.AppQuestionStudentRefVO1.viewable ? 'No rows yet.' : 'Access Denied.'}"
    fetchSize="#{bindings.AppQuestionStudentRefVO1.rangeSize}"
    selectedRowKeys="#{bindings.AppQuestionStudentRefVO1.collectionModel.selectedRow}"
    selectionListener="#{bindings.AppQuestionStudentRefVO1.collectionModel.makeCurrent}"
    rowSelection="single"
    id="stuQTbl"
    columnStretching="last"
    displayRow="selected">
    <af:column sortProperty="CsaAppQuestionId" sortable="true"
    headerText="#{bindings.AppQuestionStudentRefVO1.hints.CsaAppQuestionId.label}"
    id="c6"
    inlineStyle="vertical-align:top;">
    <af:outputText value="#{row.bindings.CsaAppQuestionId.inputValue}"
    id="ot21"
    inlineStyle="vertical-align:top;">
    <af:convertNumber groupingUsed="false"
    pattern="#{bindings.AppQuestionStudentRefVO1.hints.CsaAppQuestionId.format}"/>
    </af:outputText>
    </af:column>
    <af:column sortProperty="QuestionSeqNumber" sortable="true"
    headerText="#{bindings.AppQuestionStudentRefVO1.hints.QuestionSeqNumber.label}"
    id="c7"
    inlineStyle="vertical-align:top;">
    <af:outputText value="#{row.bindings.QuestionSeqNumber.inputValue}"
    id="ot22"
    inlineStyle="vertical-align:top;">
    <af:convertNumber groupingUsed="false"
    pattern="#{bindings.AppQuestionStudentRefVO1.hints.QuestionSeqNumber.format}"/>
    </af:outputText>
    </af:column>
    <af:column sortProperty="QuestionText" sortable="true"
    headerText="#{bindings.AppQuestionStudentRefVO1.hints.QuestionText.label}"
    noWrap="false"
    width="210"
    headerNoWrap="false"
    id="c8"
    inlineStyle="vertical-align:top;">
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    id="ot23"
    inlineStyle="vertical-align:top;"/>
    </af:column>
    <af:column sortProperty="NumberWordsInResponse" sortable="true"
    headerText="#{bindings.AppQuestionStudentRefVO1.hints.NumberWordsInResponse.label}"
    id="c9"
    inlineStyle="vertical-align:top;">
    <af:outputText value="#{row.bindings.NumberWordsInResponse.inputValue}"
    rendered="#{row.bindings.QuestionType.attribute == '2017'}"
    id="ot24"
    inlineStyle="vertical-align:top;">
    <af:convertNumber groupingUsed="false"
    pattern="#{bindings.AppQuestionStudentRefVO1.hints.NumberWordsInResponse.format}"/>
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    <af:column sortProperty="ResponseRequireDisplayText"
    sortable="true"
    headerText="#{bindings.AppQuestionStudentRefVO1.hints.ResponseRequireDisplayText.label}"
    id="c10"
    inlineStyle="vertical-align:top;">
    <af:outputText value="#{row.bindings.ResponseRequireDisplayText.inputValue}"
    id="ot25"
    inlineStyle="vertical-align:top;"/>
    </af:column>
    <af:column headerText="" id="c11"
    inlineStyle="vertical-align:top;">
    <af:panelGroupLayout layout="horizontal"
    id="pgl2"
    valign="top">
    <af:commandButton text="Edit"
    icon="/images/edit-16x16.png" id="editQ">
    <af:showPopupBehavior popupId="::::appQuestionsPopup"/>
    <af:clientAttribute name="csaIteratorBindingName"
    value="AppQuestionStudentRefVO1Iterator"/>
    <af:clientListener type="click" method="handleEvent"/>
    <af:serverListener method="#{schlrAppRequestBean.editClicked}"
    type="csaCustomEvent"/>
    </af:commandButton>
    <af:commandButton text="Delete"
    icon="/images/delete-16x16.png"
    id="cb6">
    <af:showPopupBehavior
    triggerType="action"
    popupId="::::qdelpu"/>
    <af:clientAttribute value="AppQuestionStudentRefVO1Iterator"
    name="csaIteratorBindingName"/>
    <af:clientListener method="handleEvent" type="click"/>
    <af:serverListener method="#{schlrAppRequestBean.prepareForDelete}"
    type="csaCustomEvent"/>
    </af:commandButton>
    <af:commandButton text=" Edit Choices "
    rendered="#{row.QuestionType != '2017'}"
    id="cb7">
    <af:showPopupBehavior popupId="::::appQuestionChoice"/>
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    clientComponent="true"
    partialSubmit="true">
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    required="#{bindings.AppName.hints.mandatory}"
    columns="#{bindings.AppName.hints.displayWidth}"
    maximumLength="#{bindings.AppName.hints.precision}"
    shortDesc="#{bindings.AppName.hints.tooltip}"
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    <f:validator binding="#{bindings.AppName.validator}"/>
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    <af:inputText value="#{bindings.CsaAppQuestionId.inputValue}"
    label="#{bindings.CsaAppQuestionId.hints.label}"
    required="#{bindings.CsaAppQuestionId.hints.mandatory}"
    columns="#{bindings.CsaAppQuestionId.hints.displayWidth}"
    maximumLength="#{bindings.CsaAppQuestionId.hints.precision}"
    shortDesc="#{bindings.CsaAppQuestionId.hints.tooltip}"
    readOnly="true" id="it12">
    <f:validator binding="#{bindings.CsaAppQuestionId.validator}"/>
    <af:convertNumber groupingUsed="false"
    pattern="#{bindings.CsaAppQuestionId.format}"/>
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    <af:inputText value="#{bindings.QuestionSeqNumber.inputValue}"
    label="#{bindings.QuestionSeqNumber.hints.label}"
    required="#{bindings.QuestionSeqNumber.hints.mandatory}"
    columns="#{bindings.QuestionSeqNumber.hints.displayWidth}"
    maximumLength="#{bindings.QuestionSeqNumber.hints.precision}"
    shortDesc="Order in which question will be displayed to applicant "
    id="it13">
    <f:validator binding="#{bindings.QuestionSeqNumber.validator}"/>
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    required="#{bindings.NumberWordsInResponse.hints.mandatory}"
    columns="#{bindings.NumberWordsInResponse.hints.displayWidth}"
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    disabled="#{bindings.QuestionType.attribute != '2017'}"
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    <f:validator binding="#{bindings.NumberWordsInResponse.validator}"/>
    <af:convertNumber groupingUsed="false"
    pattern="#{bindings.NumberWordsInResponse.format}"/>
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    <af:inputText value="#{bindings.QuestionText.inputValue}"
    label="#{bindings.QuestionText.hints.label}"
    required="#{bindings.QuestionText.hints.mandatory}"
    columns="60"
    maximumLength="#{bindings.QuestionText.hints.precision}"
    shortDesc="Verbiage of question " rows="6"
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    <f:validator binding="#{bindings.QuestionText.validator}"/>
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    <af:spacer width="5" height="10" id="s9"/>
    <af:outputText value="(#{bindings.ResponseRequireDisplayText.inputValue})"
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    id="ot49"/>
    </af:panelGroupLayout>
    </af:panelLabelAndMessage>
    <af:selectOneChoice value="#{bindings.QuestionType.inputValue}"
    label="#{bindings.QuestionType.label}"
    required="#{bindings.QuestionType.hints.mandatory}"
    shortDesc="#{bindings.QuestionType.hints.tooltip}"
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    <f:selectItems value="#{bindings.QuestionType.items}"
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    <af:inputText value="#{bindings.AddedBy.inputValue}"
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    required="#{bindings.AddedBy.hints.mandatory}"
    columns="#{bindings.AddedBy.hints.displayWidth}"
    maximumLength="#{bindings.AddedBy.hints.precision}"
    shortDesc="#{bindings.AddedBy.hints.tooltip}"
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    <f:validator binding="#{bindings.AddedBy.validator}"/>
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    <af:inputDate value="#{bindings.AddedOn.inputValue}"
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    columns="#{bindings.UpdatedBy.hints.displayWidth}"
    maximumLength="#{bindings.UpdatedBy.hints.precision}"
    shortDesc="#{bindings.UpdatedBy.hints.tooltip}"
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    <f:validator binding="#{bindings.UpdatedBy.validator}"/>
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    <af:inputDate value="#{bindings.UpdatedOn.inputValue}"
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    required="#{bindings.UpdatedOn.hints.mandatory}"
    shortDesc="#{bindings.UpdatedOn.hints.tooltip}"
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    <af:convertDateTime pattern="#{bindings.UpdatedOn.format}"/>
    </af:inputDate>
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    </af:dialog>
    </af:popup>

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