Down Arrow on Probook 6470b

Hi,
I've just noticed that my down arrow on the HP Laptop Probook 6470b is not working. How can I get it back to working
Dibuka

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are having issues with the Keyboard on your Notebook.
We will surely assist you with this.
Let’s start with a questions:-
1. Was there any liquid split on the Notebook Keyboard
2. Is there any Dust settled on the Notebook Keyboard
3. Are there any Keys which are fallen off / Any Keys which are loose
Troubleshooting:-
Step 01. Could you please check and verify if External Keyboard works fine or not?
Note: Please click on the below shown link to find more troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc...
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
I work on behalf of HP

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*http://kb.mozillazine.org/about:config
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<blockquote>Locking duplicate thread. 
Please continue here: [/questions/816789]</blockquote> 
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This question was solved.
View Solution.

Hello Larasoft,
I understand you’re up and down arrow keys are not functioning, is that accurate? I will do all I can to help you with this issue.
I want you to access the setup menu to test the keys out, see instructions below.
1.       Shut down the computer.
2.       Locate the F10 key across the top.
3.       When you turn the computer back on immediately start tapping the F10 key repeatedly.
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5.       Try working the arrow keys up and down on different menus and see if they work.
6.       Once you tested it press F9 to setup defaults and then press F10 to save and exit.
If I have been helpful or if you’d like to say thanks you can click the white star under my name to give me Kudos. I really appreciate it.
Please respond at your earliest convenience with you results.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

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SELECT T0.[DocNum], T0.[ItemCode], T0.[Status] FROM OWOR T0 WHERE T0.[status] = 'L' and T0.[U_RD] is null AND datediff(mi,U_Status_Update,getdate()) <= 5 FOR BROWSE
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SAP Business One Version 8.8 PL:15

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* https://support.mozilla.com/kb/Clearing+Location+bar+history
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Hi All,
I've got a small query which you experts might be able to help me through. I would not be surprised if such questions would already have been raised in this forum.
Formerly, I've created an Oracle Form that allow user to quickly insert data in bulk. It only has three 3 fields - first name, second name and address. Because of the flexibility of the Oracle Form, by pressing the down arrow key, user is able to create record when the last record is detected. And vice versa by hitting the up arrow key, it will move to the previous record when the current record is not the first record. So basically, the form is very 'key-driven' and without the use of the mouse, a lot of data can be inserted very quickly and efficiently.
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Hi Steven,
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Regards,
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Down Arrow on Probook 6470b

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