Down-level Poster capture not working in version 1.0

I click on the capture poster and the software does nothing. Edit down-level state shows nothing is set up. I need to capture the poster image for a down-level state for IE8. Why isn't this working all of a sudden? Does someone know a manual/coding workaround for me to implement? I can import my own image file to the library, but have no programming knowledge whatsoever. Thanks!

Hi, lsmith-
Any chance you're trying this on an unsaved file?
-Elaine

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I've just made the Poster.png appear on IE8 by extending the CSS #mainbanner width to 1020px (despite the image being 1000px) and removing the padding temporarily. However two issues still remain:
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Down-level Poster capture not working in version 1.0

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