Down loaded muse, but keeps trying to open old beta
I downloaded the muse program but my previous sites when I try to open them up and work on them it keeps trying to open them up in the old discontinued beta program, how do I fix this. I tried uninstalling but it can't find the correct path. I tried uninstalling and reinstalling the clouds program and this still doesn't fix the problem. Please help.
using win 7 pc
thanks
myrikal2
Myrial2 if you are under a time crunch I would recommend contacting our support team for direct one on one support. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
Otherwise for a general step I would recommend removing all of your currently installed Adobe Creative Software. Once this is done you will want to follow up with using the CS Clean tool. You can find details on how to use this at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
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Hi Linc
Thank you for your response.
I'm a bit of an amateur so I hope below is the information you've asked for:
Step 1
23/11/2014 09:19:14.007 ReportCrash[294]: Saved crash report for Finder[4349] version 10.10.1 (10.10.1) to /Users/AAAA/Library/Logs/DiagnosticReports/Finder_2014-11-23-091914_BBBB-MacBoo k-Pro-2.crash
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23/11/2014 09:19:14.000 kernel[0]: CODE SIGNING: process 4357[Finder]: rejecting invalid page at address 0x103809000 from offset 0x3f000 in file "" (cs_mtime:0.0 == mtime:0.0) (signed:0 validated:1 tainted:1 wpmapped:0 slid:0)
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23/11/2014 09:19:15.584 Finder[4359]: assertion failed: 14B25: libxpc.dylib + 97940 [9437C02E-A07B-38C8-91CB-299FAA63083D]: 0x89
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Step 2
Process: Finder [4626]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Build Info: Finder_FE-932001003000000~1
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--> __TEXT 000000010c966000-000000010ce55000 [ 5052K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
__DATA 000000010ce55000-000000010cf53000 [ 1016K] rw-/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0 com.apple.finder 0x000000010c9a521f 0x10c966000 + 258591
10 com.apple.finder 0x000000010c9977b5 0x10c966000 + 202677
11 com.apple.finder 0x000000010c988154 0x10c966000 + 139604
12 com.apple.finder 0x000000010c987e15 0x10c966000 + 138773
13 com.apple.finder 0x000000010c987d35 0x10c966000 + 138549
14 com.apple.finder 0x000000010c987cfd 0x10c966000 + 138493
28 com.apple.finder 0x000000010c96b960 0x10c966000 + 22880
1 com.apple.finder 0x000000010c98a69d 0x10c966000 + 149149
2 com.apple.finder 0x000000010c98aba7 0x10c966000 + 150439
3 com.apple.finder 0x000000010c9795d2 0x10c966000 + 79314
4 com.apple.finder 0x000000010c98aa0b 0x10c966000 + 150027
5 com.apple.finder 0x000000010c98a952 0x10c966000 + 149842
6 com.apple.finder 0x000000010c98a78a 0x10c966000 + 149386
7 com.apple.finder 0x000000010c979496 0x10c966000 + 78998
8 com.apple.finder 0x000000010c98a548 0x10c966000 + 148808
9 com.apple.finder 0x000000010c98a410 0x10c966000 + 148496
10 com.apple.finder 0x000000010c983df6 0x10c966000 + 122358
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