Down loading the feedback given for a file

Hi,
Request help from the experts to resolve the issue presented below.
When I down load the feedback given for a file (more than 50 feedback) it down load only 3 feedback even though I changed the items per page from default 3 to 10 or 20.Please guide me to down load all the feedback.

Yes,...have hierarchy...but some of the users are able to down load the file...
Thanks,
Teja

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