DOWN TO A CRAWL IN SHETLAND AGAIN!!!!!!!!!!!!

Yet again our broadband speed is at a crawl. When oh when is BT going to get a flipping grip and get the infrastructure sorted in Shetland so we can get reliable high speed broadband? Which, I might add, is what I'm supposedly PAYING FOR.
Speedtester result below:
FAQ
1. Best Effort Test: -provides background information.
Download  Speed
598 Kbps
0 Kbps
2 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 598 Kbps
 For your connection, the acceptable range of speeds is 400 Kbps-2 Mbps.
 Additional Information:
 Your DSL Connection Rate :2.85 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 1.5 Mbps

Still slow, marginal improvement to 0.9Megs
1. Best Effort Test: -provides background information.
Download  Speed
921 Kbps
0 Kbps
2 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 921 Kbps
 For your connection, the acceptable range of speeds is 400 Kbps-2 Mbps.
 Additional Information:
 Your DSL Connection Rate :2.85 Mbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 1.5 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.

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