Downgrade from Elements 11 to Elements 10

How do you downgrade from Elements 11 to Elements 10. I have new staff working on a project that was created in Elements 10 and I purchased Elements 11 believing that I would be able to downgrade to Elements 10, before downgrading was just a matter of entereing the new version license key into the previous version of the software, but that is not working.

Don't think so that there is any way for such consumer/ prosumer line products since they don't have volume licensing, but feel free to contact sales support.
Mylenium

Similar Messages

  • Downgrade from Elements 13 to Elements 12

    Hi,
    I've just bought Photoshop Elements 13 online only to find out mid-install that it isn't compatible with Windows Vista. I've got a trial version of Elements 12 which works, would it be possible to exchange my serial for one that will allow me to make the full install of Elements 12 (appreciate this isn't the latest version, but I struggle to believe this is impossible).
    Thanks,
    James

    You need to explain your situation at this link:
    <Contact Customer Care>
    Select your product and follow the online instructions.  Make sure you tell them that you have a Windows Vista that is not suitable for the latest version of Photoshop Elements 13.  I suspect they will make a refund and then you need to go to Amazon website and buy a boxed version of  PSE 12 .  The boxed version will have the serial number for you to activate the trial version of PSE12.

  • I have to downgrade from Yosemite to Snow Leopard because of compatibility issues with some of my software.  Can I use PS Elements 12 with snow leopard?

    I have to downgrade from Yosemite to Snow Leopard because of compatibility issues with some of my software.  Can I use PS Elements 12 with snow leopard?

    PSE12 became a 64 bit app for the first time on Mac. The recommended system requirements are Mac OS X v10.7 through v10.8.
    Are you not able to use lion or Mountain Lion?

  • DVD from Elements 3.0 has no audio on Cyberlink Power DVD

    I've burnt a DVD from Elements 3.0 which seems to go okay but when I put the DVD back in to the drive and open Cyberlink Power DVD, it plays without audio.
    What's the griff with that?
    Chummy

    As a test of what Steve wrote, go back to PE, and Burn to Folder. Point CyberLink Power DVD to that folder and play from there. Do you get Audio?
    I'm with Steve in that PE does a good, DVD-spec AC3 Audio file, that *should* play fine. CyberLink Power DVD is a good software player.
    If you are not getting Audio, first place I'd check was the Audio setup on my system and then Ctrl-c from within Power DVD. What are the settings under the Audio tab there?
    Good luck,
    Hunt

  • Upgraded from Elements 9 to 12 since upgrading from Windows 7 to 8.1 - Issues with my old psd's.

    Hi - in regards to moving up to the newer version of Elements, I find that all the psd files I was in the middle of working with (all of them multi-layered) don't seem to be associated with photoshop anymore.  When I double-click them, windows asks me what app I'd like to open them with.  If I open photoshop I can open the psd files from there, however.
    I made the change from Elements 9 to 12 because after installing Windows 8.1 the older Elements got weird and "buggy."  I actually would've preferred to keep 9 (so if anyone's aware of "fixes" or "upgrades" for 9 that help it to work better with Windows 8.1, please let me know)!
    Also, I see that the old layers panel, where I can see all my different layers and move them around to front or back, isn't there.  I did see that it's possible to select "Layers" from the menu, but it's greyed out. 
    I'm wondering if I somehow "lost" something switching over, and I wonder if there's something I can do to get my psd's to open in Elements more-or-less like they used to.
    I should say that I jumped from Elements 9 up to 11, so I do realize there have of course been many many changes in the interim (I'd previously made the jump from 5 up to 9) and it'll take time for me to relearn, but this particular issue seems like it might be more of a glitch than me not knowing the new version yet.
    I should also mention that the psd files don't have an Elements icon anymore - just a white square.
    Thanks!!!

    If Layers is greyed out it possibly means that you are in Quick Mode. Select 'Expert' and all the options should become available.
    Try permanently associating psd files with C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe and see if that fixes the issue. Instructions here - http://windows.microsoft.com/en-gb/windows-8/choose-programs-windows-uses-default.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Converted to Lightroom from Elements 5

    I installed the trial version from a link found in a message on this forum and imported from Elements 5. Luckily, I only had something less than 3000 images loaded into Elements and hadn't done serious tagging on most of them. I decided to use this trial version of Lightroom because I only decided yesterday to switch from Elements to Lightroom and ordered the shipped version so, being impatient, I would have to go with the trial version tomorrow anyway.
    How did the import go? Well, not perfectly. It went well until the end when Lightroom crashed just after it finished importing. I wasn't even touching the computer when it did that. However, when I brought it up it looked OK.
    For some reason it decided to have some of my keyword tags nested and some not. In other words, the same tag would appear nested under something and not nested. I had no idea how to merge tags (surely this is something one would want to do?) so I think I ended up losing some tagging, but I can live with that. Some other tags had lost their hierarchical structure but at least weren't duplicated.
    Folders also had lost their structure but that looks to be just an issue of dragging and dropping to fix it. They aren't physical folders in Lightroom.
    My most serious issue for me is the capture date. Elements supported not knowing the day and/or month. They are coming in here differently. July 1952 is June 30, 1952. I had previously checked and Exifer does display just what I entered in Elements: if only the year, then only the year, if the month and year, then the month and year. This is not coming over in Lightroom.
    I have thousands of slides we are scanning and I almost never know the exact day any slide was taken. I'm lucky to know the month. I was overjoyed that the capability existed in Elements to specify what you do know and not have to make up more that you don't know. I don't know how that is actually stored in the exif info, but like I said, Exifer did understand it.
    Any suggestions about what to do? Elements can't simply have used the last day of the month before or the last day of the year before because surely you could specify those dates explicitly.
    I'm going to have to get used to working with Lightroom. I was able to do things pretty quickly in Elements. Lightroom has a lot of stuff displayed on both sides and I have to figure out how to move around quickly. In paricular, the metadata area doesn't stay put to type in location, for example. The use more metadata fields and not just tags is one of the major reasons I am switching to Lightroom. I have lots of tags as well. I guess recent keywords are going to be very important.
    So now I have to go read the help, which so far doesn't seem very helpful.
    I had played around with Beta 4 so I know something about Lightroom.

    Can't be physical folders because they came in structured incorrectly compared to my disk. OK, they are physical folders in the sense that they contain what the corresponding physical folder contains but they do not need to have the same structure as your physical folder system.
    I was able to drag a couple of folders into the same relationship as my physical structure and it didn't do anything to my actual file system. Hum. I'm going to have to play around with this. The help is not very good.
    Version sets did not survive together in any way. Stacks seem to be stacked. I had more version sets, though. I guess I stack them.

  • I have just upgraded from Elements/Premiere elements 11 to version 12. I am running on a PC with Windows 7. When I try to run video from the existing catalogue or video newly imported I get a window stating "....system does not have the required compresso

    I have just upgraded from Elements/Premiere elements 11 to version 12. I am running on a PC with Windows 7. When I try to run video from the existing catalogue or video newly imported I get a window stating "....system does not have the required compressor/decompressor (codec) installed" Where has it gone? Where do I get a new one? I am getting REALLY REALLY fed up with trying to find an answer!!!!!!!!

    Try to disable hardware acceleration in Firefox.
    *Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • How do I get my photos from elements 10 to elemente 12

    How do I get all my photos from elements 10 into elements 12 ?

    See:
    http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

  • How do I get my catalogs from elements 8 to elements 11? [was:transfering catalogs]

    How do I get my catalogs from elements 8 to elements 11?

    It depends...
    If you are still on the same computer and OS, the Organizer in PSE11 (or PSE12) will be able to convert the old catalog to its own format, while keeping the old catalog unchanged.
    If you are changing computer, drive or OS, the best method is via a full backup and restore:
    http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

  • How to open jpg, tiff files in camera raw from elements 10 organizer

    How to open JPG, TIFF files in camera raw from Elements 10 organizer.

    Thanks for that Damead, I agree with you that Organiser is real pain (there is a total lack of intuitiveness if that is  the correct word).
    For my own work I use 'Lightroom' for around 90% of the time, only going into PSE10 for the 10% difficult bits the Lightroom can't handle.
    I only needed to sort out the JPEG file opening method within PSE10 for some freinds in a small Photo Group that I run in Woodhall Spa, UK. 50% of the 12 members are beginners & a number of them do not have Raw capability on their Camera's, but now they can get their JPEG's into Camera Raw within PSE10 they have the same simple tabular form of adjustment sliders (not as many as in Lightroom of cause) but it gets over the labourious problem of going thru the PSE10's individual tool selection process each and every time since we are trying to get everyone in the Group working with individual Tools rather than the 'Auto' functions. We do this so that they learn what they are doing rather than staying 'dumb&happy' within Auto all the time & they also learn how to get more detailed control for each photo.
    Ref. your comments on file handling/usage, I agree with your comments. Its far and away much more preferable to set up a file structure in 'Finder" (or in 'Explorer' if still using Windows) that you understand so you always know how to find the files. Also, I also never ever use the Camera Auto Load programme but physically 'drag & drop' photo files direct from the 'card' into the file system so I always know thier place (ie: they go into the location I want, not that which the Auto Loader wants).
    As regards your comment about 'Lightroom', I don't have any problems at all since I just imported the whole of my photo file structure into the Lightroom Library Catalouge and then it automatically shows up on the LHS of the screen, still in that format, so you can search it direct within Lightroom and display all of the photo's in variuos arrangements and sizes; everything is as easy to find as it is in 'Finder' plus of cause you have all the 'Tagging' possibilities to use as well. As you add more new files into the 'Finder' structure, all you need to do in Lightroom is reimport, starting 1 level up from the new files and Lightroom will find the new files that need loading (ignoring the older ones already in the Library at that or lower levels) then 1 click and its done.
    Your comments about getting others to follow a set file structure is very pertinant and also applies to evrything else that one ever does apart from just photo work; the times I have had to help others find info/files etc on their PC's because they don' know the location of anything is too many to contemplate.
    Regards

  • Unable to view photos burned to DVD from Elements 11

    I burned some photos (jpg and tiff) from Elements 11 to a DVD.  When I tried to open the disc on the same computer, it didn't show any files.  However, PSE.VolInfo.dat showed on DVD.  I tried to open with Windows Explorer and with Photoshop Elements.  When I put that same DVD in a different computer the pictures are all listed and open fine.  I am wondering why no files are showing and why  I can't open the pictures on the computer I used to burn them with and where the PSE.VolInfo.dat came from?  How can I burn the photos to a DVD and be able to open them?  Has anyone experienced this type of problem?  Burned them to a CD also and experienced the same problem.   

    mikemoor wrote:
    Well since nobody here responded, I called Verizon Tech Support directly.  I was instructed to remove the battery while leaving the power on (that's important--do NOT power off!).  Then depress the power button in succession twenty (20) times.  Replace the battery cover and power up as normal.  All fixed!!!    Thanks to "Julius"  at VZW.  Obviously, this is some type of reset sequence for the Charge.
    Depress the power button 20 times with the battery still out or after putting the battery back in?

  • Upgraded to Creative Cloud from elements 9 where images are stored in Organizer.  How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself?  Any suggestions?

    Just upgraded to Creative Cloud from elements 9 where images are stored in Organizer.  How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself?  Any suggestions?

    lawrencer72634146 a écrit:
    Just upgraded to Creative Cloud from elements 9 where images are stored in Organizer.  How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself?  Any suggestions?
    It's important to keep in mind that the picture files are NOT stored in the Organizer. They are not stored in Lightroom or Bridge either...
    The organizer is based on a catalog which stores the pictures properties, mainly the location of the pictures on your drive(s). It's the same idea of catalogs in Lightroom, and the nice thing is that Lightroom can convert organizer catalogs to its own format. The most obvious way for you will be to use Lightroom.
    Bridge is a file browser which is a different way than to use catalogs.

  • Copying photos to DVD from elements 10

    I know I probably just got burned by adobe, but how to I copy photos from elements to a DVD like in previous version of elements (8&9)? I AM NOT AND WILL NEVER PURCHASE "Premier", so if I lost functionality, I will be looking for a new application for photo editing and storing.
    Can this be done? Can you copy to DVD straight from elements 10?
    Thanks

    Not if you're trying to copy a slide show.  From the Help file:
    http://help.adobe.com/en_US/elementsorganizer/using/WS1B271B2F-E57F-4f80-86F1-B3CBC3CDE38F _WIN.html
      Slide shows are a fun way to share media files. With Elements Organizer 10, you can customize slide shows with music clips, clip art, text, and even voice narration. Images in PDF format do not display in slide shows.After you complete a slide show, you can choose several ways to share it. 
      You can save it as a PDF, convert it into a WMV file, and then burn it onto a VCD.
      You can also save the file locally to print using Acrobat.
      You can also burn it directly onto a high-quality DVD if Adobe® Premiere® Elements is also installed on your system.
    Ken

  • Printing from Elements 11 with a cannon  IP8750  I get horizontal banding right across the print .The printer operates for a distance of 10/12mm then pauses and it does this right throughout the print. it will print perfectly well from aperture, iPhoto an

    problems with cannon printing from elements 11 . Get severe horizontal banding from elements but not from other photo software help please

    Anyone?

  • Import From Elements - where did it go

    I noticed that the Michael Tapes 'Import' video showed an 'Import From Elements' menu item on the file menu. I have the 4.1 beta installed and this item does not appear in the file menu. Where did it go or is there another way to import a PSE catalog straight into LR.
    Here is the video site:
    http://pictureflow.fileburst.com/_Tutorials/Photoshop_LR/01/index.html

    I'm hoping that this whole process is unnecessary. By seeing the "Import from Elements" option, I am currently hoping/assuming that this means it will import the actual PSE Organizer catalog into LR. PSE Organizer uses .psa files for each catalog. I am hoping that by selecting the "Import from Elements" options, LR will take your .psa file (Photoshop Elements Organizer Catalog) and convert it into a .aglib file (Lightroom Library). The tags, categories and subcategories should be converted to the Lightroom equivalent of keywords, parent keywords, and child keywords (or whatever they're called in LR). In doing this, there should be no preparation of anything in PSE Organizer. If I'm understanding what Susan just said she did, it seems that the actions you just took Susan by making everything a category just took away all hierarchical tags (or parent/child information), for their is no heirarchy in the IPTC keywords fields, unless I'm mistaken.
    Once again, I'm assuming this is how it will work and I hope I'm right . . . any other way just doesn't seem to make any sense. The "Import from Elements" option would not be needed if you've already embedded all of your tags into the files (or made all of your tags into categories and embedded that). If that information is already embedded in the file, then just import the files through the typical import dialog and it will find that information. There is no need to worry about the catalog or the "Import from Elements" command at all. My hope is that I don't need to do this and I can just convert the catalog on the fly (much like when you upgrade from say PSE Organizer version 3 to PSE Organizer version 5). Regardless, I will wait until LR is released before I take any steps to start the conversion process. I don't want to compomise something that I've spent years creating and works great already because I'm guessing or assuming how something may or may not work. I guess we shall all know soon enough (or even sooner if a final release tester can confirm this in any way).

Maybe you are looking for