Downgrade to Adobe Reader 9.2

From 9.3.2 to 9.
2

Never mind - our in-house tech person returned to the office and uninstalled and installed the version I needed in 5 minutes.
Nancy Parker
Office Manager
Curtis Wealth Management, LLC
1213 N. Superior St.
Appleton, WI 54911
920-731-9293
Securities offered through LPL Financial, member FINRA/SIPC

Similar Messages

Adobe Reader 9.5 - IE9 32 bit Red X on certain PDF'S?

Hello all. On a particular site I use, I can access and open some PDF's, but there are some that appear to combine an FDF and PDF "flat file" on the fly, and now when I click these links, I get a red x in my window instead of the pdf. I downgraded to Adobe Reader 9.5 (windows 7, from Adobe 11) thinking that might help, but after a remove/re-install, the issue remains.
If I disable the browser helper in order to try and force Adobe to open instead of displaying the PDF in browser, I get a little placeholder image instead of the red x, but no PDF.
Here is the kicker...in IE64 bit, the pdf link opens the PDF just fine. Chrome does too. I must use 32 bit IE for the site however, so I was hoping to find a fix. I tried repairing Adobe, I tried running with no add-ons in the browser...I think I have tried all of the basic stuff listed here, but I still cannot seem to open the PDF.
I may look for a system restore point soon and see if this helps, but I figured I would ask here if anyone had an idea why 32bit would not work but 64 bit and Chrome would.

slowride55 wrote:
...in IE64 bit, the pdf link opens the PDF just fine.
That makes no sense, as the Adobe Reader add-on is 32-bit only. I cannot view any PDFs on 64-bit browsers with the Adobe Reader plugin.
Do you have any alternate PDF viewer installed?

Problem Filling a form in Adobe Reader X

Recently, I've been getting error messages when I try to view a PDF file in Internet Explorer 9. I decided to uninstall Adobe Reader X (10.1.3) and reinstalled it, and seems to be working now.
Today, I was trying to fill in some tax-related forms and a form for school, which are both "fillable" pdf forms. I know that they are fillable, because I have already filled them the same way (via Adobe Reader X) in the past. When I try to fill them now, I see the purple message bar that says "Please fill out the following form. You cannot save data typed into this form. Please print your completed form if you would like a copy for your records". I have also tried to click on the "Highlight Existing Fields" button, but this doens't seem to work (and the fillable fields are not highlighted in purple).
I am able to click each field and see a black boarder around the selected field. Sometimes, I also see the indicator "I" but when I begin to type, nothing that I type appears in the field. I even try to use the "Add text" feature under the "sign" tab on the right-hand side of the window, the options to "Add Text", "Place Signature" and "Done Signing" are greyed out and cannot be clicked.
What do I do? I have already tried uninistalling and re-installing Adobe Reader X, but have had no luck. Is there any way to downgrade to Adobe Reader X (10.1.2) in case that version works better?
Thanks

PDF files have to be specially enabled for you to save the contents. It appears the old version of these files had this capability, but the new version does not. Without Acrobat you will be unable to save the files. If these are truly government files, you can try going to the government's website and see if you can download a copy that will allow you to save the form field data.

Problem with Adobe Reader Plugin

I have a website we access for employee services. I have one PC that keeps giving an error saying the AR plugin is not installed. I have uninstalled and reinstalled Reader several times now, reset IE9 to defaults and cleared the cache. The plugin list does not show Reader installed. Can't figure out what the problem is.

Hi,
I would suggest you to use the latest version of Internet Explorer.
If that is not possible, you may try downgrading the Adobe Reader; by installing the previous version.
Download link:- ftp://ftp.adobe.com/pub/adobe/reader/win/
Regards,
Nakul

Problem with Adobe Reader 9.1.3/Firefox plugin

After applying the Reader 9.1.3 update on our Windows XP computers (using Firefox 3.5.2), some PDFs downloaded will not load properly using the web browser plugin. An example is at
http://apply07.grants.gov/apply/opportunities/packages/oppONRBAA09-029-cfda12.300-cidONRBA A09-029.pdf
Saving this PDF to disk and opening directly with Reader 9.1.3, Acrobat 9.1.3 or Acrobat 8.1.3 seems to work fine. Opening the document using Internet Explorer 7 with the Reader plugin enabled also seems to work fine.
I do not have information on how these PDF files are generated. Tech support staff at grants.gov suggested to downgrade to Adobe Reader 9.1.2 to get around this particular issue.
If you know of a way to get around this issue with any sort of system configuration on our end (registry key settings, etc.), please let me know.
John Perkins
UW-Madison Computer Sciences Department

I have just clicked on the link above (Windows XP-SP3, Firefox 3.5.2, Adobe Reader 9.1.3), and it appears to display exactly the same as the downloaded file in Adobe Reader. I cannot see any difference.
My version of Adobe Reader was installed with the download that does not contain Adobe AIR & Acrobat.com: http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.1/enu/AdbeRdr910_en_US.exe, then upgraded to 9.1.1, 9.1.2, 9.1.3 - I don't know if this would make a difference.

Century gothic displays in adobe reader 8 and not in 9

Hi
I have created a pdf using adobe livecycle and i have set the address font in my header to Century Gothic. When i view the doc in Adobe reader 8, it shows it exactly the way i want. When i view it in adobe 9, it has changed to arial. Why is this happening? and how can i prevent it from changing when viewed in the different versions of adobe reader?
Also, it doesnt make sense to say that the font is supported in adobe 8 and NOT in 9. Surely capability should be backward compatible?
PLEASE HELP!!!
Fatima

Hi Hitender
The document does not show the correct font in Adobe Reader 9.0. We have now downgraded our adobe reader on the server where we are printing the docs from. We have tried installing the font onto that server but that was also unsuccessful.
Please let me know if you have any advice for my problem.
Thanks
Fatima
From: HitenderPrakash [email protected]
Sent: Monday, February 20, 2012 3:39 PM
To: Fatima Badat
Subject: Century gothic displays in adobe reader 8 and not in 9
Re: Century gothic displays in adobe reader 8 and not in 9
created by HitenderPrakash<http://forums.adobe.com/people/HitenderPrakash> in Adobe Reader - View the full discussion<http://forums.adobe.com/message/4217665#4217665

Forms built with 9 not saving with Adobe reader X

I have many computers that are running Adobe reader X. when they are attempting to save a form that was built in Adobe 9.x, a msg dictates that they are unable to save file. How can I rectify this without downgrading my Adobe to 9 accross our system.

Downgrading to Adobe Reader 9 will not solve the problem because the issue is Reader was designed not to save completed forms.
You can use Acrobat 9 to add Extended Reader Rights to PDF forms and that enabled copy can be saved with form data by Acrobat X.
You will be restricted to 500 returned forms for each form. Above that limit you should contact Adobe about their LiveCycle server product.

Issues with Adobe Reader XI -- lost "submit" button option

When I updated to Adobe Reader XI, the "submit" button that was located in the fillable form (in the purple bar) disappeared. When I downgraded to Adobe Reader X, the "Submit" button reappeared. Why is the option no longer available in XI?

Some things to try...
update to 11.0.5
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Toshiba copier department codes and Adobe Reader X

I work at the IT department/helpdesk for a real estate company. We have a couple dozen Toshiba E-Studio 2830c, 4520c, and 5520c.
Our users need to enter department codes before they print. What happens is they get a popup, enter in their department code and it prints.
The problem is that when they try and print a pdf with Adobe Reader X, the department code popup appears behind the reader software and our users don't see it and don't think to look for it that way.
This happens ONLY with Adobe Reader X, not any other software or older version of Adobe Reader.
I cannot find any "keep on top" or related setting that might resolve this.
A google search for the issue didn't really pend any useful results.
Does anyone know of a solution or if it's a known issue being worked on?
Thank you.

We have the same problem, with a Toshiba eStudio 2820c. Again, the problem only occurs with Adobe Reader X, but it's not related to displaying PDFs in the browser - the problem's occuring with PDF document saved locally on the computer. The only workarounds appear to be to downgrade to Adobe Reader 9, or jump ship to something like Foxit Reader. Neither of which I'd prefer!
We're running Adobe Reader X 10.1.3, which at the time of writing is the latest, under Windows XP (fully patched).
Does anyone have any other ideas, please?

Downgrading Adobe Reader X to 9.3

Hi,
I have some terminalservers in which we upgraded Adobe Reader to version 10.0.1. And it turns out we need to downgrade this due to some application compatibility.
After uninstalling of Adobe Reader X, reboot and install of the 9.3 version, I get the following error message: "Setup has detected that you already have a more functional product installed. Setup now terminates."
Has anyone experienced this before, and know how to solve this? I've tried looking for some manual uninstall guides with no success.

Try this:
http://forums.adobe.com/message/3350037#3350037

Problem opening Form based PDF via Safari browser with Adobe Reader 9.3 on MAC

Hi,
I'm mentioning below the problem that we are facing when we open a form based PDF created using a licensed version of Adobe Livecycle Designer ES (Version 8.2.1.4029.1.523496) on a MAC machine through a Safari Browser.
We tested this PDF form on a windows machine and the PDF opens in an IE browser via the latest Adobe reader 9.3 without any problem. I then received complaints by our clients that they were unable to open the same PDF on their Safari browser on a MAC machine, I tried to resolve the problem by downloading the latest version of Adobe Reader 9.3 for MAC but noticed that the Safari browser window would just keep refreshing the page without displaying the PDF at all. I then uninstalled the Adobe Reader 9.3 version and downloaded and installed an older version i.e., Abobe Reader 8.2 version for MAC and noticed that the PDF document successfully opened in the Safari browser. My question is why does a form based PDF work with an older version of Adobe Reader for MAC and not with the latest version? Our clients are not comfortable with the fact that we are refraining them from upgrading to the latest version of Adobe Reader for MAC and that they would have to downgrade their existing Adobe Reader 9.3 to a lower version Adobe Reader 8.2 in order for the PDF forms to work when it should be the other way around.
Is there any fix or a patch that is currently being worked on that would resolve this issue in the latest Adobe Reader for MAC? If yes then when would it be ready? This issue is quite critical for our business and would appreciate it if this would be looked into with high priority.
Thanks and Regards,
Sheikh Huraiz Ahmed.

That suggestion makes sense and likely works, but only if the user is on a machine that will allow them to use Reader. I'm sending this out to a lot of teachers, who are using machines either at school, or are school-issued machines, and they don't have the admin privileges to install software-- even Reader.
so my problem is, if they are stuck on a machine without Reader, and without the possibility of having Reader... it's just not going to work because Preview can't handle these functions.
And, since that is not an acceptable answer with what I'm trying to do... I will find another way to create/submit forms. I think there are some online possibilities I will have to make work.
very, very disappointing and frustrating.
Kristi

Why can't I open any pdf files with any version of Adobe Reader after I upgraded?

Upgraded Adobe Reader not too long ago and after then it stopped opening pdf files. I had an old version of Adobe Acrobat and that opened the file no problem. I tried to downgrade Adobe Reader, but that didn't fix the problem.
Just tried to open Adobe Reader by itself without any files and it still crashed.
FYI – I’m using Windows 7 (Microsoft 2013)

It's not a good idea to have both Acrobat and Reader unless they're both of the same version number (like X or XI). Such a situation can cause all kinds of conflicts and crashes, as you've seen. Also, if you have an old version of Acrobat it's might not be compatible with your OS any more.

We downloaded Adobe Reader XI and our PC no longer works properly.

We run Microsoft Windows XP Professional Version 2002 Service Pack 3, and use Internet Explorer 8. We once were running a Trend Micro AntiVirus that seemed capable of producing some issues, but we believe it to be disabled. Before downloading Reader XI, we were able to easily use PDF files in many ways. When there was a web site we were using that offered us a look at a document, such as a statement, or a blank state government report form, we could click on it, and the pdf would pop up in a window associated with Explorer, where we could view it, and then decide whether to print it. We can no longer do that. We still can use some pdf's, but not pdf's that are made available to us via the Internet in that fashion. A few weeks ago, upon startup, we saw a message on our desktop that we ought to download the latest Adobe Reader. We downloaded Adobe Reader XI. The problem immediately started. We uninstalled Reader XI. We reinstalled. The problem persisted immediately upon reinstall. In between the uninstall and reinstall, we looked at our system attempting to find an older version of Reader we could reinstall in preference to XI, but we saw nothing under our Control Panel Install/Uninstall programs, and so nothing on our hard drive. Now, when we attempt to click on a "View" hyperlink on many websites, the pop up window, that would have at one time showed us the document or pdf file, pops up blank, turns dark gray, and stays inert for 2 or 3 minutes, followed by the appearance of the error message stating that we have a problem with our programming, or, if the Reader is already running, shut it, and try again. The reader is not already running. We have tried rebooting and re-trying to view, but we get the same error message. We have some old pdf's stored on our hard drive. We can double click the file names and open and read and print the files in Reader XI. We can also add new pdf's to our hard drive if they arrive as attachments to e-mails; or, if at a web site offering a view of a document we need, if the web site offers also an ALTERNATE hyperlink by which we may DOWNLOAD the file, then, we can get the file via download, and open it. The Reader XI is not inoperable. It will not work with various websites in Explorer 8 that offers a VIEW hyperlink rather than a DOWNLOAD hyperlink. What can we do? If we download Google Chrome, will it work?

Internet Explorer is, as we in the web design world call it, "the problem child" of browsers. It seems as the rest of the world embraces HTML 5 and CSS 3, Microsoft has been throwing a tantrum and hoping everyone will go back to 1998 standards... "It ain't gonna happen."
Given that the view/download worked prior to installing the newest Reader, it's probably a matter of IE not working with the latest plugin. Since XP (which is just ten short months away from being "sunsetted" by Microsoft) won't work with IE9 or IE10, you're stuck with 8, and I'd recommend a "downgrade" to an older build, like 10 or even 9.
First, you'll want to run the Adobe Cleaner to remove all traces of Reader XI.
Then download the offline installer for 10 and reinstall.

Adobe reader XI 11.0.05,running in Win 7 Pro 64-bit

I have the black X upper left corner. When access a web sit , for example WWW.SSA.GOV and click in forms , then open a pdf link , a blank screen shows with a black x only. I tried many options to fix this problem but not success. If I try to open the same document in google chrome it opens perfect. So my problem is with IE, so Ireset the IE and no fix. I downgrade to IE10 , no fix. I downgrade to IE8 and installed Adobe reader 9.5 and the web document open perfect. I don't want to leave this computer with IE8 and AR 9.5 ,I want to work IE11 with AR XI 11.0.05 . Please some suggestions? Just as information I tried disabling ActiveX filtering but no fix. Please I need help. Thank you

Thank you Pat Willener. This Microsoft solution really worked for IE11 (I did manually). Now I have Win 7 Pro 64-bit with IE11 and AR 11.0.5 running perfect. Thanks again to you and I am glad that I joined this forum.

Adobe Reader error with SAP interactive form in Web dynpro ABAP

Hi,
We are having a strange intermittent problem with Adobe Reader. When we try to open PDF files from SAP Frontend we get an error pop-up. The pop-up does not have any text. The title of the pop-up has "Adobe Reader". There is a blue question mark and an OK button. The form is inserted into Web Dynpro ABAP page. This web dynpro application is executed in SAP GUI by this program:
REPORT TEST1 MESSAGE-ID SWDP_RUNTIME.
start-of-selection.
CALL FUNCTION 'WDY_EXECUTE_IN_PLACE'
    EXPORTING
     PROTOCOL               = 'HTTPS'       " HTTP | HTTPS
    INTERNALMODE           = 'X'    "SPACE - browser is started
    PARAMETERS             =
      APPLICATION            = 'Z_FORM'
     CONTAINER_NAME         = 'TEST'
    EXCEPTIONS
      INVALID_APPLICATION    = 1
      BROWSER_NOT_STARTED    = 2
      OTHERS                 = 3.
IF sy-subrc EQ 1.
    MESSAGE a400.
ELSEIF sy-subrc = 2.
    MESSAGE a401.
ELSEIF sy-subrc = 3.
    MESSAGE a667.
ENDIF.
Adobe Reader version is 9.1.2
Is there any solution for this?
Many thanks for answer.

Jiri,
The reason why I thought downgrading would help is because Reader 9 and above is probably not fully supported by SAP yet.
You can maybe open an OSS and see if Adobe 9 is fully supported or not.
Chintan

Downgrade to Adobe Reader 9.2

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