Downgraded to version 10.3, cannot open pdf files or download videos to my ipod touch using a mac

I get a message about changing the brower's plug ins I have no idea what this means.

You can disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
*Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
PDF files may also be found under another entry like Portable document.

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Even though I uninstalled Adobe Reader and Adobe Flash Player, I still cannot open PDF files.

Even though I uninstalled Adobe Reader & Adobe Flash Player and reinstalled the latest versions, I still cannot open PDF files. They always try to open in Word 2010.

This is a Windows setting. In Windows 7 you can change it through the Control Panel: Either Start>Default Programs or Start>Control Panel>Programs>Default Programs>Set Associations
Find .pdf and change it (click Change Program) from Microsoft Word to Adobe Reader. Browse to find the Reader application if necessary: Program Files>Adobe>Reader11>Reader>AcroRd.exe

I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?

I have iPad 4th Generation with iOS 6.1.3 Since my iBooks was updated to version 3.1.1 I cannot open pdf file attachment in my email. When I tap of the attachment, the iBooks icon no longer show itself. Can someone please help?

Thanks for all (Ocean20 & Courcoul) who replied.
Reset the device did not help me but it does triggers me to attempt to resend the PDF file attachment on email--and it works the 2nd time. My problem is now solved.
The Adobe Reader is very helpful--it allows me to scroll through the document easily, unlike iBooks, where I cannot scroll straight up or down.

Hello. My safari (and i keep it updated) cannot open PDF files. Should i install Adobe Reader and which version????? I have Mac Book Pro running OS 10.9

My safari (and i keep it updated) cannot open PDF files.Should i install Adobe Reader and which version????/ I have Mac Book Pro running OS 10.9
Please help me!!!!

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

SAFARI 6.1.3 update to Reader 11.0.07 - cannot open pdf files that are presently on my computer. Previous version had no problem. Any ideas?

SAFARI 6.1.3 update to Reader 11.0.07 … cannot open pdf files that are presently on my computer. Previous version had no problem. Any ideas? (Here is the message: Adobe Reader could not open 'Digital_Holiday_Cookbook.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

Thank you Pat!!!
Craig Ekonomos
[email address removed]

I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way. I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

Newer Reader versions are more strict than older versions (and other PDF viewers). If certain minimum requirements are not met, Reader will tell you that the PDF is damaged. This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
You should contact the creator of these PDFs.

Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

Hello,
I searched this site and google for this error terminology and come up dry. I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC. In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
Any ideas?
Thanks,
Jesse

I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

Cannot open pdf files

I cannot open pdf files from the internet. I just get a small white cross in a black background in the top left hand corner of the screen. This is not just from one website but happens with all. Advice please. I am using Windows 7 Home Premium and Internet Explorer as the browser and have the latest Adobe.

Richvan2, welcome to the forum.
The first thing you should do is run your antivirus program. It could be a virus.
Then, you should download the latest version of Adobe Reader. It may be a glitch in the current version on your computer.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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I cannot open pdf docs despite downloading acrobat pro

I cannot open pdf docs despite downloading acrobat pro do I have to log of and on before it works

Hey John Watt,
Before answering your question, I would like to know few things from you so that I an analyze the issue.
Could you please tell me what Acrobat pro as well as OS version are you using.
Do you get any specific error message when clicking on Acrobat icon?
Please let me know.
Regards,
Anubha

I cannot open PDF files within Firefox.

I'm running Firefox 3.6.23 on a Macbook pro with version 10.6.8 installed. However I'm unable to open pdf files online. It works on google chrome from the same computer, just not firefox. There is a blank area where the pdf file should open, and nothing happens. I cannot download the file using firefox either. I've tried restarting and such, can you please help me?

fomamac2guy wrote:
Now, I cannot open PDF files that are contained within a website, i.e. a lunch menu that is on a restaurant website.
Does this help with Firefox?

With OSX 10.8.5 cannot open PDF files with 11.0.04?

using OSX 10.8.5 cannot open PDF files from Xerox Docushare with recently downloaded PDF 11.0.04

That crash is a known bug in Apple's display code.
But it's the QuickDraw code, which Apple does not want to fix.
There is nothing we can do about that OS bug, other than to suggest using a more recent version of Photoshop written to the Cocoa APIs.

Cannot open pdf file with Firefox 11.0

Firefox automatically upgrades the version I am using. Since it was recently upgraded I cannot open pdf files. Am faced with a blank page. I went through some of the suggestions on these pages and when I opened the Tools window, there is a warning:
Firefox PDF Plugin for Mac OS X is incompatible with Firefox 11!
Is there a way around it? Or is it time to say goodbye to Firefox and move to Safari?

When Firefox updates, it turns
off add-ons that are not
compatible with the new
version. In addition, add-ons
that may have been
automatically installed by other
programs without your
knowledge (third party add-
ons) have been disabled. For
more info about re-enabling
add-ons, see the link below.
http://support.mozilla.org/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox#os=android&browser=m10

Cannot open pdf files in Hotmail.

Cannot open PDF files in Homail.
Problem just started.
Can open in Outlook, Chrome, etc,

nice question... thanks to the forum providers. coming to the problem posted by Mr.Gupta.. I heard that many people are facing problem with Hotmail account. From my experience I can suggest that most of the people who are accessing Hotmail account on Firefox and Google chrome have not faced any difficulty, But the people accessing Hotmail on IE versions are facing bit problems.. so it is better to accesss Hotmail account on Firefox or Google chrome it is not to discourage Micro soft Internet Explorer but the thing is many have reported some problem with Ie to access Hotmail.. next thing is if your problem is still not solved then Here is a suggestion I have for the people facing problems with Hotmail account in the link http://customercaresupportnumber.com/category/websites/hotmail/ . you can get info on customer care numbers (toll free), chat numbers, email ids to contact hotmail customer care services. Hope your problem will be solved from the given in the link I provided here.

Since updating to 4, I cannot open pdf files through my hotmail account

I cannot open pdf files with the new version of FF. I can forward the email to another account, not using FF, and everything opens fine.

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I cannot open PDF files when I am using Firefox, how can I fix this?

I cannot open PDF files while I am using Firefox. This is true for opening PDF pages in Firefox and outside of Firefox.

I ran into the same problem, and here is what I have done to fix it.
Go to Tools/Add-ons
You might have to get the latest Adobe Acrobat Reader (Likely 10.x.....)
On any exiting Adobe Acrobat Reader select disable (to disable the plug-in)
If you have already gotten the latest Adobe Acrobat Reader just disable any earlier version.
There is no official way to uninstall a plug-in so this it the workaround.
If you do need to uninstall the plugin you need to type about:config ....about:plugins search for the article to do it.

Downgraded to version 10.3, cannot open pdf files or download videos to my ipod touch using a mac

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