Downgrading from a smart phone to a basic phone question

If I were to do that, does that mean I wouldn't have to pay the monthly data plan every month on my phone.

That's correct. It should drop off automatically, but I'd check via MyVerizon to ensure that it does (and if it doesn't, you can cancel it yourself via MyVerizon or call Customer Service). Keep in mind that if you currently have unlimited data or a double-the-data promotion, you'll lose it forever when switching to a basic phone.

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Can't access adobe from my smart phone to use my form created in formscentral I receive an error message that says "unsupported browser". There is a link to download a supported browser but the link directs me to another page that says "browser no

When I try to access adobe from my smart phone to use my form created in formscentral I receive an error message that says "unsupported browser". There is a link to download a supported browser but the link directs me to another page that says "browser not supported at this time". This happened to me while using my IPhone 5, a friend that uses an IPhone 6, and another friend that uses a Samsung Galaxy S5. I just need for my employees to be able to access, complete and submit work orders created in formscentral from their phones. I would like to use the data collection feature in formscentral but at this point any suggestions on how to accomplish this are welcomed. Thank you

Further info - I changed my security settings to allow apps from anywhere, and again tried to install. I again got an error message
that the update failed to install, and to contact Customer Support.

Print photos from my smart phone

Can I print pics and docs from my smart phone to my HP Photosmart All In One Printer B269a ? Model name CD035A ? Also is the code from my printer called by another name such as URL or other, because thoes words are not on the printed doc I got when setting mine up . I am a new user and confussed. Please help all I want to do is print docs amd pics from my phone to my printer. It cant be that hard but I am confisued. . thank you .

See if this helps:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Getting-started-with-ePrint/td-p/292968
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Can I transfer upgrade from non-smart phone to smartphone

We have a family plan. With 1 smartphone and 1 non-smartphone.
non-Smartphone is eligible for new discounted phone now.
Smartphone is eligible for discounted phone in January-2013.
Can I transfer the credit from non-smartphone to smartphone and get a new smartphone?
And then in January get another smartphone with he original credit?
Can I do this without any changes to my monthly fees? And continue with 1 smartphone and one non-smart phone on my plan?

Yes you can, there is a loophole to the system. Here's what you want to do. First, upgrade the basic phone to whatever smart phone you want, if it's a 4g phone you want to order 2 SIM cards, because the one that's sent with the basic number will be stuck to that number, so when you switch back the basic phone, with the original monthly charge, then you can keep unlimited data if you have it, AND have the smartphone to replace the smartphone! (Keep in mind you will extend the basic phone's contract by an additional 2 years if you do this) By the way, the reason you want to do this way instead of an alternate upgrade, AKA "transfer upgrade", is because you will lose unlimited data that way. There are three ways you can keep it. One, buy a Certified Pre-owned Device from Verizon, two, buy a phone at full-retail price, and three, buy a used phone from some other retailer or user (aka craigslist or ebay). This option falls under the "other retailer or user" because the other number "used" the phone. Good luck!

Printing pic from a smart phone

i have a smart phone and i have the app onit so i cam take pic from my phone and then sent it to the printer i am having problems doing it . came you please help mre.
thank you sherri phillips

Hi sherri phillips welcome to the HP forums;
I will need to know the printer (complete printer model) and what smartphone you have to be able to help you
Please provide this information and I will do everything I can to help getting your pics printed from your phone.
Looking foward to help you;
RobertoR
Remember ==▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Smart phone questions...

I'm considering upgrading from my current flip phone to a smart phone. It's been almost a year now since I've switched to mac and love it. I bought an iPad earlier this year and love that too. If I get a smart phone, it will be an iPhone 5S. My questions are about how data plans work with features of the phone. My plan would have unlimited minutes, so using the phone or texting wouldn't be an issue. I currently don't text, but will most likely do some as it would be free. I like the idea of having a device where I can check email, take pictures, etc., however I don't plan to do web browsing unless I'm using wifi or for an emergency. The reason for this is that if I upgrade, I'm going to get the basic 250 mb data plan. So here are some of my questions/concerns:
1) Is there anything that will consume data from the 250 mb plan besides the things that I would typically do, email, etc?
2) Does watching youtube videos or browsing the web while on wifi have any effect on data usage?
2) Does taking pictures and storing them on the phone have any effect on data usage?
3) I have Verizon, do they offer a way to tell where you are at with data usage? I'm assuming that they might have an app, but if they did, that would pull from your data, no?
I don't think I'll ever exceed the 250 mb from just checking a few emails each day but figured I'd ask others who have experience with these devices/plans. Thanks.

1. It depends. If you have automatically push/fetch settings on emails and iCloud backup, it can drain data. If you download apps or load videos while forgetting to turn off data and use wifi, that could be another mistake.
2. It doesn't have any effect on data usage as long as you turn OFF cellular data and use wifi ONLY! If you have data and wifi on, data will be used from both simultaneously.
3. Taking pics and storing pictures on your phone doesn't use data but if iCloud backup is on for backing up yur photos can drain data.
4. They do have an app to check your usage on their mobile app.
250mb data is awfully small compare to my T-mobile plan I have unlimited data and I used about 6GB data download app, videos and such but you should just see how much you use for the first month and decide to bump up your plan if you need to.

Plz help me, transfering data from PC to phone question

Hi there, i really need help in order to transfer files from my PC to my cell, i want to transfer a theme to the phone. Now ill explain my problem.
Firstly, the phone, and the micro sd card in the phone is not recognized by my PC or desk top manager. Thats fine, i've been trying for a long time and searching all over the internet for help, but nothing works. I've tried the battery pulls, new soft ware, etc.
So i've come up with another idea, and basically involves the usage of my previous MOTO phone to connect to the PC, with the micro SD card in, and transfer the files from there. It does work, as the background pictures that were stored on the SD card from the first phone show up on the black berry.
Now i want to connect it to get the BB Bold theme from the Z man, i think it would be awesome and a good change. So basically i want to try to get the files for the BOLD theme onto that SD card and then open them for the blackberry. I have already tried putting the theme in the pictures section of the SD card but the themes dont show up on the blackberry.
If any one knows a way for them to show up, how to find them on the BB, where to transfer them, it would be very appreciated. Now i can't do it over the internet or email because i got the BB from a friend and my cell company wont allow you to get the data plan with it.
any help would be great, thanks!!

Hi and welcome to the forums!
I would suggest you address the connection issue with desktop manager and your device first.
You need to be able to backup, upgrade, synchronize your data to keep your Blackberry running properly.
Here is a troubleshooting guide:
KB11439 BlackBerry Desktop Manager is unable to detect the BlackBerry smartphone
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Can i down grade from my Smart Phone to a basic?

I find that i realy don't use my data much and have taken it all the way down to 1G. I am on the Share Everything Plan and have a little less than a year to go on my contract.Is there any way to get rid of the data and down grade?

Good pint Ann154..I guess I should've asked this first... Deano67, do you have any other lines on your account? And how long have you been with Verizon Wireless? I ask this because you may have access to a Nationwide plan where you could get rid of data altogether for the line (with a basic phone) but the cost effectiveness would depend on your usage and if there are other lines on the account.
And yes, as long as you have only one or no smartphones on the account then you can go down from 1gb to 300mb for $10 less a month.

How do i access my icloud from a smart phone

I need to get phone numbers from my icliud account

Try going to icloud.com, sign in and go to Contacts. You can't do it on an Phone but you can do it from a computer browser.

Printing from My Smart Phone ALL say Virus or Spam

Everything that i have sent from my phone fails due to it saying virus or spam. My phone has Spam and Virus software on it so i know thats not the case. I have tried sending photos and text only. I have tried the problem fixes other people have had with the same issue but mine keeps failing. What else could cause it? I even read ALL the things to make sure not to do in your FAQs section. Is the service just too protective?

Hello nerrad0572,
I responded to an issue on a similar thread at:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/when-i-send-a-email-to-print-it-keeps-saying-i...
Let me know if this helps, if not then reply to this post and I'll try and find an answer for you.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

How do I get all information from my smart phone 4 to my new smart phone 5

How can I move all information from my iPhone 4 to my iPhone 5?

Using iTunes for this is recommended over iCloud since it will be faster and more thorough. Set the backup to be stored locally on the computer's drive.

Getting data into 4S from a different smart phone or Windows Outlook?

I didn't think it would be this hard. I was using a Windows mobile 6.5 smart phone syncing to Outlook in Bootcamp (or Parallels) on my MacBookPro. I assumed that I would be able to transfer all my pda data over. I went to the Apple store yesterday & talked to a set up person who only seemed to know about transferring contacts. Duh, this is a smart phone, not just a cell phone so there is a lot more in it than contacts.
So then I went to Genius bar where I was tended to by the head Genius. I had run a conversion on the calendar to mac compatible. So he imported that. But it seems to have lost all the exceptions to my recurring events--like a weekly event that isn't happening this week & next because of the holidays is still showing up. & not only that, its in twice.
I guess that may have happened when I ran the conversion program as it said something about exceptions that I didn't understand.
But now I'm thinking that, wait a minute, it says the iPhone can sync with Windows & Outlook. So now I"m thinking that maybe we should have set it up to sync with Outlook to get the calendar info in, & maybe the contacts as well.
As it is, it looks like I will have to go in & re-enter the calendar exceptions that I had carefully previously entered.
I'm wondering if I could just delete the calendar info in iCal and/or iPhone & go back & sync to Outlook, & then change it back to sync to the Mac side.
I have an Apple One to One on the iPhone this afternoon, but I want to use that to learn how to work the thing. Frustration right now in that I don't know how to do all the things that I knew so well on the old phone. So I want to learn how to use the basic functions I've already been used to useing, calendar, etc as well as getting used to typing on it. Not doing real well on that yet, lol. & I want to learn how to use Siri & reminders right away before a planned trip next week.
So any suggestions appreciated. Don't know if it would have been different in transferring data if I went to a Verizon store. & I also need to get my email set up. That I may be able to do myself since I've done it a few times on my old phone & different computers.

OK, this confirmed somewhat, what I had realized overnight--after the Apple store did things the hard way. I didn't follow exactly what they were doing, but I asked for help with setup. & I told them that I had my data in OutlookWindows, which I thought I told them was in Bootcamp on my Mac.
But it seems that the one who did setup had a device that Verizon uses & which apparently is what they use when moving info from an old cell phone to a new one. & So he just brought over the contacts. In the process, the photos associated with them were lost. I'm not sure, maybe he asked me what I wanted to bring over, I'm not real sure, but I remember I mentioned I needed my contacts & my calendar but he seemed unsure how to get the calendar in.
Of course I had made the mistake of thinking that I needed to do it the way that I had gotten the earlier contacts in--but that was before I had the iPhone that could sync with the Mac so I had converted the data. So I wasn't thinking straight & it appears that neither were they.
I mean it seems that they were doing it like what Verizon used to do when switching from one cell phone to another--ones that didn't have pda type functions.
I mean, duh, when one is switching from one smart phone to another, it kind of seems a given that we want all our stuff brought over to the new device, especially when it can be done by syncing it over.
What I finally did today was that after my One to One appointment, I got back to back Genius bar appointments (after reading this solution that confirmed what I had been thinking--which was after I came out of the Verizon store where they got my email set up so I could see this notice) & asked if we could delete the messed up calendar & instead sync it in from Outlook.
So he did it by givng me step by step instructions. (below) & then he created a new calendar. Then he deleted the original one--this on my macbookpro--& then renamed the one Home.
These are the step by step instructions he gave me.
1. Download iTunes to Windows from iTunes.com, (I did this in Parallels which uses bootcamp running Win 7 as a virtual machine)
2. Open iTunes & plug in iPhone
3. click on left side on my phone
4. click on info tab at top--where personal info is
5. click sync all contacts
6. scroll to bottom under advanced (this was because I was only syncing calendars since the rest had already been brought over). So then I clicked on sync calendars
7. Hit apply button on bottom right.
then click on phone icon in iTunes to eject phone
Then do the same things on the Mac side except not using advanced, just a regular sync of calendar.
One other frustrating thing in all this is that I had an apple id, but had to change that to set up iCloud since it required an email address. So changed my ID, but same password. But then when iTunes wanted me to register or register my device, it said my password was invalid. They have slightly different rules for the password. Would have been nice if they were uniform so I don't have to change things twice!
I did it & it worked so now, I do have 2 calendars on my iPhone, but I guess I can delete one of them later.
But this brought the calendar events over the way I had entered them with the exceptions to the recurring events. That is the weekly events that don't happen some weeks due to holidays or other reasons. Those exceptions were recognized so those events that are not happening this week, properly now do not show up in my calendar. So I don't have to go back & re-enter the exceptions.
But I'm really disappointed that the Apple Store personnel who as part of the iPhone One to One training lists syncing with Outlok, didn't seem to even think of that as the best way to get pda data from Windows was not to pull it from the old phone, but instead to first sync the iPhone with Windows. Not sure what they tell those just using Windows computers.

Chinese characters in GroupWise message on smart phone

GroupWise 2014. GMS Version: 2.0.1 Build: 53
Just ran into an odd one. User received an email from outside our
company. It shows up fine in his GroupWise client, but when he views
it on his smart phone (synced via GMS) the message body is all Chinese
characters. He forwarded the email to me from his GW client and from
his phone. The one from his client looks fine, but the one from his
smart phone has the Chinese characters in the email. This isn't
happening with all his email. He thinks it has only happened twice
and from the same sender. But he has received many emails from that
same sender without any problems. Any thoughts?
Ken

On Mon, 26 Jan 2015 19:10:38 GMT, Anders Gustafsson
<[email protected]> wrote:
>KeN Etter,
>> Thanks...so I did a little reading... Am I correct that US-ASCII is a
>> 7-bit character set? The email came from a company that we frequently
>> work for. If they have mis-configured their email server, I need to
>> handle it properly. Is there a preferred character set they should be
>> using? It looks like GroupWise 2014 (at least at my company) is
>> defaulting to UTF-8.
>
>I keep forgetting... You US people There are about three languages
>that can be expressed with the 7-bit characters set: English, Swahili
>and one that is spoken by about 100 people on an island in the south
>pacific...
:-) Hey, my GroupWise is set to UTF-8. It is this other company we
work for that has theirs set to US-ASCII.
>All other languages use accented characters. To overcome this people
>(IBM) got creative and used the rest of the 128 positions, but there was
>a need for more than 128 so various encodings were created, one
>extremely popular was ISO-8859-xx where xx were varieties for various
>regions.
>
>So, use UTF-8 and be happy Most mailservers should handle that just
>fine, although some users of Eudora 3.0 might complain
I will let them know that they need to change their mail server to
UTF-8.
Thanks!
Ken

Re: Exporting Format For Smart Phones.

Hello Everyone.
I have a Two minutes Intro animation originally done 1920 by 1080 30fps.
I would like to E-mail the Intro Animation to my friends, so they can watch it from their Smart Phone.
What is the best Export Settings to be compatible with most Smart Phones.
Thanks.

I recommend using AME's Preset Browser to select the best preset for your purposes. That way you can use the PB's search/filter feature to limit the list to a more manageable number. Just type "phone" in the search box.
If you go this route, then when you initially export, don't worry about the format/preset because you'll be changing it in AME.
Or, if you'll be exporting a number of clips to the same preset, then better yet would be to start by selecting the preset in AME, make an alias to it (right-click>Create Alias), which make a copy in the User Presets and Groups section at the top of the PB. Then you can drag-n-drop sequences from PPRO's Project panel to the alias in AME's Preset Browser. Thus bypassing the Export Settings dialog. This workflow supports dragging multiple sequences at once.
Also, if you want to export to multiple presets, you can collect them in a bin in the PB, then drop your sequences on the bin. Voila! AME's Queue will automatically create a "1:n" job--one source, multiple outputs. Not only do you save steps in the process, but when you encode, AME decodes just once for all the outputs, which can save a considerable chunk of time.
[Way more info than you may have use for, but I love the whole Preset Browser feature set and AME's ability to encode multiple outputs simultaneously, and my sense is that not many users know about them.]

Can you downgrade from smart phone to basic phone?

I added two lines on my account for my parents. They do not however use smart phones. But I got their lines with the iPhone 5 and switched it to my line. They ordered flip phones from ebay, however when the 5 came in they didn't have them available yet to I just put my iPhone 4 on the lines. Now the flip phones are in and I'm getting an error when I go to activate device. Its before I even put in the MEID number, saying can not process at this time. Is there a limit of times you can switch phones within 24 hours? And is it even possible to downgrade from smart phone to basic line?
Thank you!

Yes you can. if you are on the share everything plan then the cost per phone will go from $40/month (smartphone) to $30/month (feature phone).You will still have the data plan at the cost it is now since that is shared between all phones on the plan. If you have a grandfathered tier plan you should be able to drop the $30/month data plan for their specific line.
Since they ordered the phones off ebay, you will want to make sure those phones will work on VZW. If they do then switching to the flip phones should be pretty simple. you will likely have to call VZW to get everything set up.

Downgrading from a smart phone to a basic phone question

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