Download and install keeps getting interupted on new computer windows 8.1

when the green bar comes to the end on the download/install, box appears that states it was interrupted. 5 for 5 times

This is the Mozilla support page, there are no others. We do not charge for support, we do not offer telephone support, we only provide support through this forum.
It sounds like you were scammed by a website pretending to be mozilla support. IMMEDIATELY call your bank and stop the $170 credit card transaction and cancel your card. DO NOT EVER use any Mozilla support site other than this one right here (the one you find inside Firefox).
After that, you most likely have malware that these scammers installed on your computer. You need to remove this malware. Follow the steps at [[Troubleshoot Firefox issues caused by malware]]. If that fails, you need to find a reputable, local (not big box) store that can remove your malware, make it is a location with good reviews that you can physically walk into.
In the future NEVER pay anyone on the internet for support (especially not for a free product, why would you pay for support for something you hadn't paid money for in the first place?)

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