Download and installation of photoshop and premiere elements 12

1    I have just purchased Adobe Photoshop Elements 12 and Adobe Premiere Elements 12 (Windows EU English).  The photoshop downloaded OK but will not open due the compressed 7z file.  What is the best way of solving this problem?
2    In my download screen the premiere elements has a reference serial number but no download option.  Please rectify.

7z files can be opened with packing tools like WinZip, but there is a complementary extractor . exe to download, which you don't seem to have done yet. If you bought the bundle, the installer would contain both apps, so there is no separate download.
Mylenium

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