Download and update vs download then update?

I plugged in my iphone last night and it told me there was a new software update for my phone. I saw the option to choose download only or download and update. In my memory was a suggestion to always back up before updating so I chose download only, as I had to make a call and thought I'd download it, attend to my life and then sync before updating. So I started the download. I tried 3 times and the download stopped every time, saying it lost connection with the server. I use airport with comcast cable (live in the PNW of the USA) So I plugged my ethernet directly into my imac and started the download. It gave me the same message that the download was dropped. So I checked on the community to see if maybe Apple was having trouble attending to what was possibly a lot of download requests for a new update.
Long story, I do not know what the issue is/was. I tried again tonight after work and it gave me the error message. I tried again and kept itunes open, and just kept my hand on my track pad, keeping itunes active and the computer awake. My sleep is set at 2 hours and my display was at 10 mins. Maybe the display sleep was dropping the download.. I'm not sure, but while I kept the track pad active, the download completed itself taking several minutes, it was 666 mb.
So I just plugged in my ipad, got the same message for the software update, started it and got the dropped server message. I had chosen download only, thinking of the trouble I'd had the past two days, and was worried that if the update was dropped during download AND update, it might cause a lot of trouble.
So, so most of you choose download only, or download AND update? And have others found this current download to take so long that your server drops the download? I had the cable company out today, and they tested my download and said it was 19 MB so it should be ok.
Thanks for your thoughts.
Michelle, who will download only the ipad update, using the track pad tao keep itunes awake.

disable anti virus software if installed. Then try logging in.
And try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go then move the Cache.db file to the Trash.
Relaunch the App Store and try logging in.

Similar Messages

Hi I am having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and loading then I get an error message saying unable to download app. Eventually,after many attempts it works.

Hi Guys - for a few days I have been having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and downloading then eventually says unable to download app. Sometimes after many attempts it wil eventually work. I tested it on an old iPhone 3G and got the same problem so it is not an iOS 5 issue. My WI-FI connection is working fine. I was wondering if this is an App Store problem? Anyone else in the UK having this problem?

Hi John
iTunes Support wasn't of any use to me.
I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb. This is also affecting AppleTV downloads
I am using Virgin Media as my ISP, and was wondering whether you do as well. This might be the common thread.
-Bernard

I keep gettin updates from my app store but yet when I go in and update all it starts the update and then pops up and tells me that the application cannot be downloaded at this time. I have had to delete a few apps bc this isn't working.

I keep getting updates from my app store but yet when I go in and update it starts the process but then a message pops up that says the download cannot be done at this time. I have had to delete a few apps because of this. I have also signed out and signed back into my account and turned my phone on and off and still does the same thing. Help!

Hi tmcrae
First check that your device is not full, maybe you may have to delete some photos or apps to make space to do updates. if its not full then you will have to try pluging it into your pc/mac running itunes then doing a backup and restore. Then you should be able to do your updates.
Sorry but i cant think of any other way if its showing as installed already but is not there.
Hope that helps
Delboy1066

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.

All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?

I used to have a apple id but when i got my macbook i changed it. Then i downloaded OS X and updates in my app store will not let me change my apple id back to my new one it just still uses my old one. What do i do?

I used to have a apple id but when i got my macbook i changed it. Then i downloaded OS X and updates in my app store will not let me change my apple id back to my new one it just still uses my old one. What do i do?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID.

My ipad air was bought and activated AFTER September 1st and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, these apps were also deleted I order to be updated. Now I cannot get the free version. Help?

My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks

How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
 Cheers, Tom

When firefox checking for updates and updates found but due to proxy restrictions it unable to download the updates then it continue trying to download that and this time it creating problem on running javascript

When firefox checking for updates and updates found but due to proxy restrictions it unable to download the updates then it continue trying to download that and this time it creating problem on executing javascript and raising errors.

What are the error messages you are seeing?

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

I cant update my software. It downloads updates , then says, 'an error has occurred and updates have not been installed'. I am now behind 6 months on updates. Any idea how to fix this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update. Post the log text, please, not a screenshot.
If there are runs of runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.

I'm trying to update the latest version of iTunes but my computer gives me an error saying to go to tools then download only and update manually. What do I do?

I'm trying to update the latest version of iTunes but my computer gives me an error saying to go to tools then download only and update manually. What do I do?

Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

HT201442 My iPhone 4s hasnt been used in over 6 months. Everytime I plug it into my computer and iTunes, it says it requires a restore and update. It then comes up with an error after completing the download for the restore and update (takes around 10 min

My iPhone 4s hasnt been used in over 6 months. Everytime I plug it into my computer and iTunes, it says it requires a restore and update. It then comes up with an error after completing the download for the restore and update (takes around 10 minutes).Someone help me as I'm using the original iPhone 3 at the moment and it won't even take an ios 7 update!

Just to confirm on the screen of the iPhone do you see the itunes symbol with a cable pointing up to it?. If you do then your iPhone is inrecovery mode and would require you to restore it.
Now first you want to make sure iTunes is up to date and the cable you are using is not damaged. You also want to make sure iTunes is up to date.
Now if you get an error message then follow the article below to find out what causes the issue:
http://support.apple.com/kb/TS3694
In terms of the iPhone 3G that is definitely not able to update to iOS 7. Only the iPhone 4 and larter can update to iOS 7.

HT1338 I begin to download mountain lion update and it fail. Then I tried again and icon shows "waiting" but it never begin to download. What can I do?

I begin to download mountain lion update and it fail. Then I tried again and icon shows "waiting" but it never begin to download. What can I do?

RainbowGarner wrote:
By install i presume you mean add it to the bottom of the machine ?
Yes, and it's rather easy to do too.
Your machine has two slots. These are the specs for a 2008 iMac (if your machine is different then check with Crucial.com and they will match the correct RAM for your machine)
Maximum Memory
6.0 GB (Actual) 4.0 GB (Apple)
Memory Slots
2 - 200-pin PC2-6400 (800MHz) DDR2 SO-DIMM
So all you need to do is visit Crucial.com or OtherWorld Computing to order it, and OtherWorld Computing has install videos.
Here is one on YouTube. Easy pleasy.
Just make sure to discharge any static electricity and not touch the contacts, just the plastic edges.
https://www.youtube.com/watch?v=Fb_B3K1Za5Y

HT1657 Ok I rented a movie off of iTunes and it worked but then I got an update so I did it not it still says I have the movie but I can't fined it .. It tells me to go to my downloads ?

Ok I rented a movie off of iTunes and it worked but then I got an update so I did it not it still says I have the movie but I can't fined it .. It tells me to go to my downloads ?

You can do it by manually managing music and videos. See:
iOS: Issues syncing content with multiple computers using iTunes
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions

Whenever i try to update my macbook pro, it downloads then says I need to restart my computer. I restart the computer, and everything just freezes. When my computer eventually turns back on, its not updated. other apps i try to download dont download also

Whenever i try to update my macbook pro, it downloads then says I need to restart my computer. I restart the computer, and everything just freezes. When my computer eventually turns back on, its not updated. other apps i try to download dont download also

First, do the following:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
When you complete the above re-download your OS X upgrade (not sure which one that is, but I assume Mavericks.) After the download is completed re-install it. Hopefully, this time it will do what you expect.

Trying to update to ios6. Download it fully then it finishes and says the connection timed out and tells me to check my network settings. How do I fix this and update my iPhone?

Trying to update to ios6. Download it fully then it finishes and says the connection timed out and tells me to check my network settings. How do I fix this and update my iPhone?

Just what happenede when you signed out and signed back in in Settings>iTunes and App Store? What does "fail" mean?

I've just updated my phone but its now saying i need to connect to iTunes, when i do this i need to then restore my iPhone and update. however iTunes is saying theres a problem downloading

i've just updated my phone but its now saying i need to connect to iTunes, when i do this i need to then restore my iPhone and update. however iTunes is saying theres a problem downloading

Hello there, lucyhumphrey.
The following Knowledge Base article offers up some great steps for getting your iOS device updated in iTunes:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If there's still an issue connecting to iTunes then this article may provides some practical steps to try:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Download and update vs download then update?

Similar Messages

Maybe you are looking for