Download and upload speed issues

Hi I am new to the forum and I am having problems with my broadband speed I get approx 6.8mb download speed but what appears to be happening is when I surf the net the speed is 6.8mb but the problem is when I download the speed drops to max 2mb can be as low as 0.6mb does anyone know why this would be happening, I have read on the forum that you should keep your home hub on 24/7 must admit haven't been doing this usually turn it off when no one is in the house. The other issue is my upload speed is poor only get approx 0.3mb when I was with O2 before I changed to bt in the summer I was getting 1mb upload any ideas how to improve this

hi thanks for getting back in touch we have the old type of phone socket does not have a test socket
speed test result: download speed 7.10mb upload 0.33mb ping latency 39.00 ms
these are the speeds when i surf the issue is when i download the speed plummets to 2mb. and why is upload only 0.33mb when o2 on same line was 1mb
1. Best Effort Test: -provides background information.
Download Speed
7.1 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 7.1 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 7.11 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.33 Mbps
0 Mbps
0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.33Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps

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My download and upload speed is half that of my laptop

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Problem solved. The culprit is the VZ issued Actiontec Modem-Router-Access Point.
I have doubt from the beginning that the problem is caused by my wifi adapter b/c it has always performed very well from the start. Upon more research on the web, I see that there are a lot of people having the exact problem as I do with their FiOS internet. I found some users who solved the problem with the same solution so I decide to try the same.
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Download and upload speed per ssid in air-sap2602.

Dear team,
How to limit the download and upload speed per ssid in air-sap2602 ?
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Help out other by using the rating system and marking answered questions as "Answered"

I have the Jetpack 4GLTE, what is the Mbps download and upload speeds for this device?

I have the Jetpack 4GLTE, what is the Mbps download and upload speeds for this device?

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For more information follow link: Verizon Ellipsis Jetpack MHS800L | Verizon Wireless

Download and Upload speeds have been dropping sinc...

I have recently been having seriously problems with my connection, every day the router appears to reset/crash, sometimes once and sometimes more than several times a day.
This was the speed I was getting in December, everything was fine.
Now this is the speed that I am getting.
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Line state
Connected
Connection time
0 days, 0:18:57
Downstream
2,016 Kbps
Upstream
256 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
15.5 dB / 6.0 dB
Line attenuation (Down/Up)
56.0 dB / 31.5 dB
Output power (Down/Up)
17.0 dBm / 11.8 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
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CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
And this is the test that I took on the bt speedtester.
1. Best Effort Test: -provides background information.
Download Speed
1303 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1303 Kbps
For your connection, the acceptable range of speedsis 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2080 Kbps(DOWN-STREAM), 320 Kbps(UP-STREAM)
IP Profile for your line is - 1500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 13.18:22.06:64.83 (SBE : NBE : PBE)
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2. Upstream Test: -provides background information.
Upload Speed
240 Kbps
0 Kbps
320 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 240 Kbps
Additional Information:
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Hi lionheart1066
I see Imjolly was giving you a hand with this on another thread.
We still need to try and get you connected via the test socket to rule out external wiring and possible swap over micro-filters too.
I note you mentioned you have an I-plate. Take this off, as it could be faulty, as you will then see the test socket. If possible connect up via Ethernet and leave for a day or two and see if this stops the drops.
Its also important to look out for other sources of interference. You can see a list of common offenders on this link.
If you have tried this out and are still having problems drop me in an email please with your BT account and telephone number along with a link back to this thread.
Just send using the contact us form in my profile under the 'about me' section and mark FAO Craig please.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Download and Upload Speeds Very Slow

I have been having problems with my download speeds they are very sluggish only transferring at 12 kb/s and I know that the problem is not with my laptop as I have tried to download something off my ps3 and the connection just seemed to time out this has become very stressful as I have contacted BT and they have found not wrong with my telephone line, I have tried everything to try and solve this issue but all has failed. Please may someone suggest something. Download speed: 176.89 Kbps (0.17 Mbps) Upload Speed: 743 Kbps (0.73 Mbps)

Hello,
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Account Name
Firmware Version
V4.01.06
ADSL Port
MAC Address
00:18:4d:3e:e6:d7
IP Address
REMOVED
Network Type
PPPoA
IP Subnet Mask
255.255.255.255
Gateway IP Address
217.41.165.186
Domain Name Server
62.6.40.162
217.32.171.21
LAN Port
MAC Address
00:18:4d:3e:e6:d6
IP Address
192.168.0.1
DHCP
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IP Subnet Mask
255.255.255.0
Modem
ADSL Firmware Version
6.01.00.12
Modem Status
Connected
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UpStream Connection Speed
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NETGEAR
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Download and Upload speed too slow...

A friend of mine posted this on his Forum this morning, any thoughts...
My Mac at home is making me pull my hair out, is so slow in internet up and downloads that I can barely tolerate it. It's a late 2012 27" iMac running Yosemite 10.10.2 , 3.2 Ghz Intel Core i5 chip with 32 GB memory, NVIDIA GeForce GTX 680MX 2048 MB Graphics card. By all accounts it has good hardware. I have been struggling with download speed for two months with this machine. On Verizon FIOS, with the newest Wi-Fi Router and it hangs on downloads all the time. Running Verizon speed tests I get:
28.3 Mbps download
43.79 Mbps upload
9 ms latency
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Now, I have a new Dell Laptop that is only two weeks old and here's what it does running the same speed test 2 seconds after the iMac is done and at the same spot in the house as the iMac:
58.12 Mbps download
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11 ms latency
Clearly the new little laptop is running nearly twice as fast. So it has to be either 1) hardware on the iMac, or 2) software on the iMac
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Slow download and upload speed through vpn+samba

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Laptop - VPN Client - SonicWall - Lenovo EMC PX12-450r = low speeds
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Hello darkmac
If the unit's local Samba transfer speeds seem normal, then the issue would most likely be on the VPN server or your firewall settings.
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LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

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Hi katijanet,
Welcome to the forum and thanks for posting, I'm really sorry to hear about the problems you've had with your BT Infinity.
Please use the 'contact the mods' link in my forum profile to send in your details and we'll be happy to help. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

My iPad 4 needs to be right beside my router to get 3 bars. When I walk 15 feet away from my router, I get 1 bar with terrible download and upload speed.

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Some things to try first:
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2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
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http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
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http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
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http://www.theipadfan.com/workaround-ipad-wifi-issues/
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http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
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iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How to Change Your iPhone’s (iPad’s) DNS Servers
http://www.macinstruct.com/node/558
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Slow Download and Upload speeds ADSL1

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Hi dmacster,
I apologise for any inconvenience or frustration this may have caused you. Please speak to technical support team with your complaint number and we can check on the complaint status for you.

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30/30 UPLOAD SPEED ISSUE

I am having upload speed issues.... I have spent over 3 hours with Verizon Tech on the phone/and or computer (optimizing, etc.), replaced the router twice; had two techs come out to the house to check the box and speed entering the house (everything checked out just fine)... it is very frustrating because I am unable to upload any pictures, etc. to any application or site (shutterfly, yahoo email, etc.) Verizon is baffled and can not figure the issue out, because the line coming into the house and the lines in the house test out fine. It is not my computer...cause they used there own outside on the line and could not upload. I even had billing remove internet service from my package and reinstate to see if we could jolt a circuit from Verizon (on-site tech recommended) He thought it may be some sort of programming with my profile... Any help or ideas would be appreciated! What else can I do? Should I replace the outside box anyway? Here is what I am getting, although sometimes the upload speed says anywhere from 0.68-3.82Mb/s:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 3.82Mb/s
running 10s inbound test (server to client) . . . . . . 41.81Mb/s
Solved!
Go to Solution.

jbandtina1
Is that on a hardwired connection with only the actiontec in the picture?
if so then yes - something is definetely going on, if they haven't tried a new router then that is one step, possibly a bad Network terminal, or further up on their end like described to you by the tech.

Download and upload speed issues

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