Download assisant does not list any products

I have installed the download assistant in order to get a trial of Acrobat XI. The download assistant installs, I sign in with a valid adobe id, but no products display. How do I get the trial software download? All of the directions I find tell me to use the download assistant, but it seems to be broken.
I have also tried this with anti-virus and firewall disabled as per the documentation. This seems ridiculous to require windows users to turn those off. It did not change the results.

Jscleigh please download Acrobat XI Professional from Download Acrobat products | Standard, Pro | XI, X. If you continue to face difficulties then please utilize a different web browser.

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Mac OSX 10.9.4 - Adobe Download Assistant does not display any products to download

I am attempting to download the free 30 day trial of Acrobat XI Pro, and I downloaded and installed Adobe Download assistant to do so. I successfully created an Adobe ID and have verified it. However, when I log in with my ID into the Adobe Download Assistant, no products display as being available for download (or display - period - before or after logging in). I have tried uninstalling and reinstalling the software, but no luck. The screen I am looking at is as follows:
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Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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Message title was edited by: Brett N

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Download assisant does not list any products

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