Download Assistant Certificate Error

Can't download a trial because the download assistant continues to give this error:
"The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author."
Running Mac OS X 10.9.1, help? I have already updated AIR.

Thank you, such a simple thing and I didn't think to do it. Worked great, God will bless you, I needed this to work on some Bible study hand out for kids at our Synagogue.

Similar Messages

  • Acrobat Trial Version Download Assistant Certificate Error

    Can not download the Trial version of Acrobat Pro.  When trying to open the Download Assistant, the following error message:
    Sorry, an error has occurred.
    The application cannot be installed due to a certificate problem.
    The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. 
    Please contact the application author.

    Ec.argos this an Adobe AIR error message.  You will want to remove the current installation of the Adobe Download Assistant and reinstall.

  • Adobe Download Assistant gives error after finishing downloading, why?

    I have downloaded the trial version of CS5.5 Master Collection twice. But when the download is completed Adobe Download Assistant gives Error and cannot install the software. I go check in the download folder and there's nothing there. My laptop haas ample available storage space (478 GB), running Windows 7 Home Edition, 64-bit.
    I tried with smaller file (Photoshop CS5.1 Trial), same story.
    Can someone please give me direct download links for following trial softwares:
    1. Photoshop CS5.1 Trial
    2. CS5.5 Master Collection
    Thanks
    Malila

    This site shows how you can do a direct download:  http://prodesigntools.com/tag/ddl
    Note that you have to follow their instructions carefully and exactly.
    By the way, the word "software" is not pluralized by adding an 's' on the end.  Thus "softwares" is incorrect usage.  Just say "software" or "software packages" instead.
    -Noel

  • Adobe download assistant gives Error 100 , any solutions

    adobe download assistant gives Error 100  when  I click either sign in or create user id.
    As advised.
    Uninstalled it.
    deleted the directory C:\Users\Administrator\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant \Local Store
    as advised
    cleared cookies in browser
    disabled Antivirus
    restarted Adobe assistant again
    Still the same Error 100
    Spend 3 days on this but no success.
    Wanted to try Acrobat XI trail.  and other way to download the trial ?

    Manoj.p have you tried downloading Acrobat XI Professional directly from Download Acrobat products | Standard, Pro | XI, X?

  • Adobe Download Assistant communication error(Error 107) only when I download After Effects CS5.5

    I've been trying to download the After Effects CS5.5 Trial for over a month now and it is really frustrating because I don't have a problem downloading any other adobe trial just After Effects CS5.5, it says I have a communication error (Error 107) and I know I really don't because I can download any other trial from Adobe Download Assistant. I reallly need help to try to download this program. I don't know if it is that I'm in another country, my server, or something relevant but i would really aprecite it if you could tell me why this is happening.

    I would recommend reviewing this thread http://forums.adobe.com/message/4274824#4274824.   Please try the solutions listed within the thread to resolve your difficulties.

  • Download Assistant gives error

    I'm trying to get the pse11 trial and i download and install the download assistant but when I try to open it I get an error and it says it is misconfigured. How to solve?

    Please try downloading it directly without using the Download assistant from the direct links provided at :
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    Make sure you follow the important instrutions mentioned on the page before initiating the download.

  • Download Assist with Error 0

    How do I get pas the download assistant when it keeps coming up with error 0? This is for the trial version of CS6 Design Web Version.

    Direct Download Links for Adobe Software
    Mylenium

  • Download assistant reports Error 106

    I downloaded the Download Assistant, but when I open it and choose the folder I want to Download the trial version of InDesign 5.5 nothing happens and trying again I get an error message: There is already a product waiting to be added (Error 106)...I wait and wait but nothing happens!? What do I do???

    What folder are you choosing to download the install files too?  I would recommend choosing the default which is your User folder or your Desktop.
    Alternately you can follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

  • I'm having trouble downloading After Effects from the Download Assistant. Error 107?

    It says it cannot connect to Adobe.com but my connection is fine. I've restarted after closing the program several times and I've even tried different networks. Any help would be valuable to me. Thanks!

    You will want to complete solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.  Also where are you trying to download the install files too?
    Alternately you can utilize the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

  • Trial of premier elements 13 download assistant gives error: installer file damaged.  I have a windows 8 lenovo computer

    I was hoping to trial premier elements 13 but each time I try I get an error message: "Sorry, an error has occured. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."
    I've tried chrome & internet explorer.  I've tried deleted the install assistant from my applications (it's not there).  & I have administrative rights on my computer.  I have CS5 design premium installed on my computer already.  Not sure what else to try...please help.
    Thanks!!

    Hartmiller if you are unable to download Photoshop Elements 13 then you may want to try the links offered in Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools.  Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download link.
    If you wish to download a fresh copy of the installation files for Photoshop Elements 12 they can be downloaded at Download Photoshop Elements products | 12, 11, 10.

  • Adobe Download Assistant

    Frustrated, trying to Download Adobe Acrobat Pro and cant even login to Adobe Download Assistant.
    (Error 100 check network connection); which is fine. I have already installed the program twice because I had the same problem yesterday!
    What's the solution?

    Troubleshoot Adobe Download Assistant
    Mylenium

  • Error message trying to install Adobe Download Assistant (Sorry an Error has occured... certificate problem)

    I am trying to download the free trial of Acrobat XI. I am using an iMac running Mac OSX 10.6.8. When I click on the Installer I have downloaded for Adobe Download Assistant, it gives me the following error message while trying to open/install the Download Assistant:s
    Sorry, an error has occured.
    The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.
    Can anybody help?

    Lmslugo please move your current installation to the trash can, empty the trash, and reinstall.  This should give you a new copy of the application with a current certificate.

  • Error updating adobe download assistant from version 1.0.6 to 1.2.9

    i am getting an error updated adobe download assistant from version 1.0.6 to 1.2.9.  "The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author.

    Sammybobammy89 what Adobe software title are you trying to install?  To resolve your current error remove version 1.0.6 prior to installing version 1.2.9.

  • Mac CS6 Suite Adobe Download Assistant Error 110, 109, 108

    Hello,
    I am the IT Director for a Small College Campus and we are having problems with the Adobe Download Assistant in regards to downloading the Mac Adobe CS6 Trials. Regarding specifically the Design and Master Suites. I was able to download the Adobe Acrobat Pro XI trial as well as the Photoshop CS6 trial without problem, but when downloading the full Suite trial, I consistantly first get the 110 error, then if I try to restart the download from where it left off, I get an error 109 or 108. The download typically goes fine until the last couple percent, but near the end I get the error and can not restart the download short of starting over completely, in which case the cycle repeats.
    I've done everything in Solution 1 of http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html, with no success. I am also able to download the Windows version of the trial suites, inside a Parallels virutal machine running Windows 7 without error, on the same machine that gives me the error for the Mac version. It seems to only affect the Mac downloads. I tested the same download on the same machine, but off-campus and was able to complete the download, so I think it may have to be a communication error in regards to our firewall, but I'm not sure why it would only effect the Mac Suite downloads. Taking down our firewall completely is not an option.
    I have tried multiple browsers to start the ADA install from, as well as multiple machines running different operating system versions (Mac 10.8 Mountain Lion and 10.7 Lion/10.6 Snow Leopard - I'm not sure exactly which previous version it was) with no success. Both computers were on an Ethernet, hardline connection; no wireless. Any suggestions would be appreciated as our production department is starting a Creative Cloud account and would like to be able to use the download manager instead of the direct download links, from another support topic, I have provided them with for the time being, as they can be difficult to find at times, as well as less reliable.
    Thank you for any help you can provide.

    Creative Cloud uses the Adobe Application Manager as opposed to the Adobe Download Assistant.  You are right though the error messages which you are posting indicate a failure of the network connection.  Since the same computer works off your college network it does sound like a configuration problem with your firewall configuration.
    I would recommend working with the manufacturers of your firewall to determine how to properly allow access.  You may also want to review Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which does provide some guidence for general system related errors.

  • Certificate error when downloading itunes...

    I'm getting a certificate error in Internet Explorer when trying to download itunes on new computer.
    It's blocking the download.
    Help!

    worked like a charm!  I know PSE but don't know computers that well:))

Maybe you are looking for

  • Can I link existing skype accounts to my company a...

    We have been using Skype at my company for some time now. Each employee has a personal Skype account they created. I created a Skype Manager account yesterday and am wondering if I can import their existing Skype accounts to merge them with the corpo

  • What's Wrong with These Rules?

    I can't see what's wrong with these rules. Does any one see the problem? Passport data is verified if Database provides an exact match for the passport number and date of birth. Photo matching is required if Passport data is verified. Passport photo

  • IPod shuffle wont connect to my MAC

    My shuffle is brand new, but I can't connect to my iBook G4. Everything is updated. iTunes will read it, but tells me that I have to restore it. I have restored it, both through iTunes and the Utility one, and nada. But for some reason, it works with

  • Slideshows created with earlier iPhoto don't run properly in iPhoto 11

    I built some nice slideshows with my previous iPhoto. When I run them in iPhoto 11, some pictures show up blank and the timing to the music is off. Can I get my shows back to the way they were without having to completely rework them?

  • Replaced Hard Drive in MacBook Pro - now TC wants to back up whole drive

    I replaced the 120 Gig hard drive in my MacBook Pro with a 320 Gig drive and cloned the old drive back to the new one. Time Machine now wants to treat this as a different drive from the one I have backed up on my Time Capsule. How do I convince TM to