Download assistant error pse 12 trial macintosh
Assistant downloads fine but when you try to install get message:
Sorry an error has occurred.
This application cannot be installed because this installer haws been misconfigured. Please contact the application author for assistance.
Mac os 10.8
As of 9/29/13 I tried from Adobe site again. Download Assistant still gives error message. However an older version of download assistant on my Mac worked perfectly! Interfearance?
Similar Messages
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I have downloaded the download assistant for the trial of Acrobat and saved it to my desktop. When I run it nothing happens. Please assist.
I am running Windows Home 7 premium.Direct Download Links for Adobe Software
Mylenium -
Photoshop Elements 12 trial download assistant error
I have downloaded the Photoshop Elements 12 trial download assistant multiple times, saving to a new filename each time, and I get the same message:
I am 100% sure than I am logged into my Windows 7 Home Premium desktop as Administrator. What the hell? This should not be so difficult!Rbca please see the bottom of the page in specific:
You receive the message, "Sorry, an error has occurred," when trying to install the Adobe Download Assistant on Mac OS.
When trying to install a new version of the Adobe Application Manager you can receive the error, "Sorry, an Error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
If you are having problems installing the Adobe Download Assistant, check to see if a previous version is already installed. You can locate the Adobe Download Assistant in the Applications folder. Once you have located the older version, then drag the Adobe Download Assistant to the trash can. Then, you can install the Adobe Download Assistant successfully. -
Mac CS6 Suite Adobe Download Assistant Error 110, 109, 108
Hello,
I am the IT Director for a Small College Campus and we are having problems with the Adobe Download Assistant in regards to downloading the Mac Adobe CS6 Trials. Regarding specifically the Design and Master Suites. I was able to download the Adobe Acrobat Pro XI trial as well as the Photoshop CS6 trial without problem, but when downloading the full Suite trial, I consistantly first get the 110 error, then if I try to restart the download from where it left off, I get an error 109 or 108. The download typically goes fine until the last couple percent, but near the end I get the error and can not restart the download short of starting over completely, in which case the cycle repeats.
I've done everything in Solution 1 of http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html, with no success. I am also able to download the Windows version of the trial suites, inside a Parallels virutal machine running Windows 7 without error, on the same machine that gives me the error for the Mac version. It seems to only affect the Mac downloads. I tested the same download on the same machine, but off-campus and was able to complete the download, so I think it may have to be a communication error in regards to our firewall, but I'm not sure why it would only effect the Mac Suite downloads. Taking down our firewall completely is not an option.
I have tried multiple browsers to start the ADA install from, as well as multiple machines running different operating system versions (Mac 10.8 Mountain Lion and 10.7 Lion/10.6 Snow Leopard - I'm not sure exactly which previous version it was) with no success. Both computers were on an Ethernet, hardline connection; no wireless. Any suggestions would be appreciated as our production department is starting a Creative Cloud account and would like to be able to use the download manager instead of the direct download links, from another support topic, I have provided them with for the time being, as they can be difficult to find at times, as well as less reliable.
Thank you for any help you can provide.Creative Cloud uses the Adobe Application Manager as opposed to the Adobe Download Assistant. You are right though the error messages which you are posting indicate a failure of the network connection. Since the same computer works off your college network it does sound like a configuration problem with your firewall configuration.
I would recommend working with the manufacturers of your firewall to determine how to properly allow access. You may also want to review Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which does provide some guidence for general system related errors. -
When trying to install the CS6 Master Collection trial with the Download Assistant, I get the error code 109. If I try to "reset product download" if I say "yes" I want it to attempt to continue from where it was interrupted (though it doesn't even get started), the error code changes to 108. If I say no, it stays 109. I've gone through all of the solutions for both errors in the troubleshooting to no avail. I've uninstalled, reinstalled, restarted...I've done everything I can think of and still the same errors. Help?
We cannot know. You are not offering any system info or otehr meaningful details. and you may stil lwant to review the steps again.
Troubleshoot Adobe Download Assistant
As an alternative, try the direct download:
Direct Download Links for Adobe Software
Mylenium -
Adobe Download Assistant: Error 0
So I've been trying to download the trial for Illustrator, but every time the assistant shows about half way through installation, it crashes and says there was an error (error 0). I have yet to see anything written about such an error and it offers no advice.
The solution is NOT adobe air!! Do you have the Download Assistant still on your pc? Choose that one instead! I did the same. Run fixit and let it check Adobe Air again It first it asks if youh ave issues with the installation or remove right? You choose installation and after this you select adobe Air and then when it asks you to remove confirm. AFTER THIS run fixit again and this time you select DOWNLOAD ASSSTANT. And again when it asks you to remove confirm. It will take a bit longer but after this your issues should be gone. When you retry to download a program it will work without any problems!! Let me know if it worked. For me it worked.
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Adobe Download Assistant error 107 help
Hi, I've spent the last few hours attempting to download AE trial but to no avail. The download assistant keeps bringing up error 107, I've sompleted solution one and restarted it several times, I've cleared cookies, I moved the location to the desktop instead of Program Files (even though I have admin rights) but it still brings up the error message. Can anybody help? I'm using Windows 7.
Thank you, any help would be greatly appreciated@jl200,
What software are you trying to download?
Error 107 indicates that your the Download Assistant is unable to communicate with Adobe.com
Have you had a look at the following document? See Solution 1, which normally resolves error 107. http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1
If this does not help, could you also tell us some more details about your computer and network. Windows or Mac? Do you connect to the internet via a proxy server or a software/hardware firewall? -
Download assistant "error 100"
Hello-cannot get download assistant to work..."error 100"...have tried clearing cookies, uninstall and reinstall assistant, all I want to do is try Elements, sigh
There is a document that might help resolve the problem....
Error 10# (any #) : Troubleshoot Adobe Download Assistant :
http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_2
As an alternative to using the download assistant, you can try downloading the trial directly thru the page linked below.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12:
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html -
I paid on line for Adobe Export so to download the program and be able to convert Adobe docs, but could not access the account once paid and rec'd an email acknowledgement. Kept going around in circles, got on line chat but they could not help, told to contact Tech support M-F; Then tried to download a trial and could not get download assistant to respond. WHAT IS THE PROBLEM HERE? This sucks, and very sorry to have to express this.
Start by using another browser. The rest is too vague. you have not provided any hard technical facts.
Mylenium -
Download assistant error 101 during Photoshop installation
I am unable to install Photoshop using Adobe Download Assistant. Because after finishing download it saying "Unable to extract.. error 101...". I'm trying to download it here: C:\Users\me\Downloads and I am the administrator.
My system configuration:
Windows 7 Ultimate 64bit
250GB Free space
3GB RAM
So please give me the direct download link of Photoshop CS6.
Thank you.Troubleshoot Adobe Download Assistant
And a "direct download link" doesn't exist in the sense you mean it - alll packages run through the extraction process. If you have issues, use tools liek WinZip or WinRar to do the extraction.
Mylenium -
Cant sign into Adobe Download Assistant Error 100 yet Internet connection strong
Continue to get Error 100 when I try to sign into Adobe Download Assistant. My Internet connection is strong. Able to visit any site
What are you actually trying to download?
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Re: Adobe Download Assistant error 107 help
Jeff Wright.
Day 5 after purchase and my downloading problem is still not resolved! Not impressed and I'm out of pocket by $99!!!! If Adobe doesn't live up to its service contract, I'm demanding my money back from the retailer. Maybe I'll start a campaign against Adobe then!
Ross
South australiaRoss have you downloaded other files successfully previously? If you navigate to the same directory/folder are you able to find the downloaded installation files? Which web browsers have you utilized?
I have requested a member of our support team to contact you directly regarding your download difficulties.
I did also branch off your discussion as it wasn't completely relevant to the Adobe Download Assistant. You have indicated that you are not able to utilize the direct download links either which would not generate an error 107. -
Adobe Download Assistant - error 100
I have tried everything in the troubleshooting area about this error. I've cleared my cookies, deleted files in the local store folder, re-downloaded, tried downloading in a different browser, and everything. I am STILL getting this error message. I'm attempting to download Fireworks and Dreamweaver to my pc laptop. What am I doing wrong??
Bsh3b error 100 indicates that the Adobe Download Assistant is having difficulty communicating with Adobe to download the software. Beyond solution 1 listed in Troubleshoot Adobe Download Assistant you might also want to see if you have a software firewall installed. If you do then I would ensure that the firewall software is allowing the Adobe Download Assistant to access the Internet successfully.
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Adobe Download Assistant Error 107
I downloaded adobe Download assistant it lets me log in but when i try to download Adobe Affter Ecceft CS 5.5 it has a pop up that says "error 107, failed communicating with adobe.com" I've tryed to download it on two different computers but the problem happens with both, my operating system is Windows Vista, someone help please what am I doing wrong?
Ok I would recommend completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1. Also please make sure and choose the default of the User folder or possibly your desktop folder. This error is probably happening due to choosing a location such as Program files to download the install files too.
Alternately you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download. -
The Adobe download assistant won't let me install the trail version of Photoshop Elements 12. It says the there is an extractor error (error 101). How do I complete the installation?
Hi Summerplace,
Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369
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