Download assistant isn't showing me any products to download. Any advice?

I have download the Adobe Download Assistant, and it installed successfully. When I open it, in the bottom left where it says "All Products", "Show me: select products", the drop down menu won't open. The screen under "Products you may like" is also blank. I'm trying to download the free trial of Acrobat XI. Any help will be greatly appreciated, as I can't find a phone number to call Adobe Customer Service.

Download Assistant help please download Adobe Acrobat XI Professional from Download Acrobat products | Standard, Pro | XI, X.

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