Download assistant not launching on a MacBook Pro
Hi there
I have just downloaded the Download Assistant from the Adobe site in order to try and obtain a trial version of Creative Suite, but once the Download Assistant file is downloaded and installed nothing happens.
It suggests on the site that the Download Assistant should open automatically but once the timeline has completed there is no further response.
This is a new Mac so not sure if there's anything else I should get in order to make this work? (I've also tried going back to the original download page and refreshing and clicking 'Download' again but with to no avail...)
Thanks. I have looked on that page and I can't see anything that relates to this issue. The closest answer is:
4. Adobe Download Assistant installs and opens, but the download doesn't start.
Under certain conditions, Adobe Download Assistant installs but does not immediately start downloading the trial product. If that happens, refresh the Adobe.com trial download page in your browser and then click the Download Now button again.
...but I've tried that and it just downloads the Download Assistant again???
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