Download Assistant not working

For the past few days I have tried to download some trial versionof Adobe products only to have the Assistant hinder every attempt. It simply freezes and no download begins. I have searched the knowledgebase and the "solutions" do not work.
Does Adobe NOT want anyone to try or buy their products? The "assistant" is total garbage.

Bklynyolee do you receive any error messages when trying to download the software? Which operating system are you using? Did you customize the location chosen to download the install files too? If so what destination did you choose?

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Adobe Download Assistant not working after bluescreen

I like to get the trial for Photoshop Elements 10 but the ADA is broken:
Under Windows 7 I already used the ADA to download and install Adobe Premiere 10 successfully a week ago.
Then I tried to get Adobe Photoshop Elements 10 but my system crashed with a bluescreen. The computer is fine again but ADA is not working anymore:
- after startup it doesn't list any (!!!) product to download. The list is just empty
- I can enter my username and password and click login. Then the buttons are greyed out and nothing else happens. I have to kill the application with the task manager then.
- I can apply for a new user account but it greys out and gets stuck like as the login.
- The help buttons lead to empty Pages in the web browser.
I tried to uninstall ADA and reinstall it (two times) but the behaviour stays the same.
I tried to find direct download links (the FAQs told me that there should be some) but every download page will use the ADA. I'd be fine with a plain ftp page for the trials. :-)
I'm an IT professional but I've no idea how to get ADA working, wiped from disk to get it reinstalled or to download the trials on another way. Please help.

I will try to install at a different location this afternoon.
The other thread handles a different situation: "... the Adobe Download Assistant launches, asks me to sign in ... I get a nice "Welcome, Steve" message ... and a list of related products below with links to download their trials ... The Help link takes me to an Adobe Download Assistant FAQ page ..."
- I cannot sign in and don't get a welcome message.
- I don't see a list of products.
- The help link takes me to an empty page.
BUT: where does the ADA get the list of products from? Is it online or local? If everything is online where I am blocked (sign in, list, help), I'll check the firewall. Perhaps the bluescreen crash changed something.

Adobe Download Assistant not working on Lion

I successfully downloaded and installed the trial of Design Premium a couple days ago (but not without having to try to install download assistant a couple of times) and I'm now trying to download AfterEffects but I'm having no luck. I either get an error that says that an version of AIR that I need can't be found (and if I try to install AIR I get that same message!) or I get an instant crash from Download Assistant saying that it couldn't restore windows. I'm trying to reinstall download assistant but having no luck with that either. I'm on Mac OS Lion. Thoughts?

Never mind. Kept trying the same thing and now it works. Weird!

Adobe Download Assistant Not working

I tried all the troubleshooting many times it still will not work. I keep getting error 107. I put in my id and then it stops and will not download after effects.

Do you receive the error as soon as you open the Adobe Download Assistant? Where did you choose to download the install files too?

Re: Adobe Download Assistant not working after bluescreen

I'm having the same problem on mac osx lion:
I downloaded adobe download manager
I installed adobe download manager
I launche adobe download manager
No features of adobe download manager are functional. I get a welcome screen that asked me to sign in, yet the sign in link and the help link in the upper right hand corner are not responsive.
I cannot quit the application.
I must force quite to exit the application.
I have reinstalled twice, including downloading the software a second time.
I think you folks have a bad build of the ada.

I installed http://codykrieger.com/gfxCardStatus and disabled graphics switching and the adobe download assistant still did not function.
One would think that a software company such as adobe would make an application that does not require a large segment of users to go in and fiddle with settings just so that they can download a trial version of adobe software. This is really lame.

I bought creative suite cs6 design standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged - none of the program items work at all. File size for installation seems very small for a product of this

I bought creative suite cs6 standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged. File size seems very small for a product of this size. Can you assist with download issue or provision of software ?

Lalalaladog where did you download CS6 from? I would recommend downloading the installation files for Creative Suite 6 Design Standard at Download CS6 products

HP Support Assistant not work

Hp Support Assistant not work. Do not detect Product Name, Serial Number or Product Number. My notebook is TM2-1070us.

Uninstall HP support assistant from Control Panel. After uninstallation completes, make sure you restart the computer. Do not avoid restarting the computer at any cost.
Once restarted, download and install the updated HP support assistant from below link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-91948-1&lc=en&dlc=en&cc=us&...
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

RealPlayer download feature not working in Firefox (but works in IE)

Realplayer download feature (cursor over a youtube video, "download this video" pops up) has recently quit working for me (I've been using it for months). I've searched knowledge bases and forums extensively and tried all the suggestions., such as rolling back from Flash Player 11.5 to 10.3 (no luck), disabling/enabling RealPlayer Download plugin in Firefox (no luck), etc. The one suggestion I'd like to try but can't is going into RealPlayer preferences and enabling/disabling the "Download and Record" function. I can't because all I have in my preferences is "Recording" and the options have nothing to do with downloading. None of the RealNetworks/RealPlayer support sites are helpful at all...
However, the download feature works just fine in Internet Explorer

Realplayer download does not work in Firefox. Someone suggested ant.com as an add-on. That works.
For youtube I use YTD downloader (a youtube product). It is more reliable for youtube videos.

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.

Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

F1 Help Perfomance Assistant not working - ITS SAP GUI HTML

Hi All,
when using a Transaction in SAP Portal i like to use the F1 Help. Transaction is displayed by ITS SAP GUI HTML. I have the option to display the Help in:
- Modal Window <-- this works
- Performance Assistant <-- not working
When pressing F1 an error message appears saying: "Expression_not_Num" while using the perfomance assistant.
- Is there a configuration missing? Is something not installed?
- Can i change the default personalization setting for help for all users to modal window?
Any ideas?
Regards
M. Stanka

Hi Michael Stanka ,
i got same issue from last week onwards.. If press F1 ,it displays like "Page cant be displayed". I searched in forums also but i couldnt get clear point. U posted ur issue was resolved.. Could u plz provide the steps how to solve?? My mobile no:09566855978(India-Chennai)

Purchased Lightroom 5 and Download link not working. Please advise

I have Purchased Lightroom 5 followed the download instructions and Download link not working.
I get a dialog box stating that I have Explorer 4 and I need a later version.
I am in fact running Explorer 10.
Please advise.
Bob Spree
England

Please see http://forums.adobe.com/thread/1229333 where this topic has been discussed.

CD installation disk download link not working

I'm trying to download the CD installation disk for the WRT400N. The disk came with the router
but the glue on the label got on the disk and makes it almost unreadable.
Can someone check that link to see why the .iso file is only a couple of bits in size? Should be @400mb.
Thanks

Yes, it can be configured without the disk, I realize that. This is my first experience with routers and wi-fi, so I would like a better copy of this disk I paid for. But the link for that download does not work. I was addressing that.
The disk I got had a dot of glue from the label on it and while it worked, it took almost half an hour to get it done.
Part of the disk is unreadable when I tried to copy it, so I want to download the .iso file to create a backup disk.
That's it!

HT4972 the apps weve downloaded are not working. please help, extremely frustrated with our ipod 4

the apps we have downloaded are not working, please help, extremely frustrated with our ipod 4

See my previous reply for for the apps closing.
For the wifi problem:
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect OK before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Date&Time download appletv not working

Help !! After successfull configuration of WiFi network and downloading appletv update, appletv tries to download date&time.
This is ongoing since more then one hour without success. Unfortunately movie downloads do not work without date&time configeration . What can I do ?

Unplug your Apple TV & disconnect the HDMI cable from the TV. Try first connecting the HDMI cable to the TV, then the power cord into the socket or back into the Apple TV.

Exchange 2010 Out of Office Assistant not working?

New server with a new Exchange 2010 install into an existing domain...
When users on both the internal network and external network try to access the Out of Office Assistant they get an error message of: " Your Out of Office settings cannot be displayed, because the server is currently unavailable".
I have done tons of research on WebServicesVirtualDirectory and AutodiscoverVirtualDirectory and set both internal and external URL's that work if you go to them in IE )internally and externally offsite).
Here are the settings of Autodiscover and Webservices:
[PS] C:\Windows\system32>Get-WebServicesVirtualDirectory | Format-List
RunspaceId : 86aaf7fc-ca19-45b2-87d1-45ec432a670d
CertificateAuthentication :
InternalNLBBypassUrl : https://MAILSERVER.domain_name.local/ews/exchange.asmx
GzipLevel : High
Name : EWS (Default Web Site)
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication : False
WSSecurityAuthentication : True
LiveIdBasicAuthentication : False
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
MetabasePath : IIS://MAILSERVER.domain_name.local/W3SVC/1/ROOT/EWS
Path : C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\exchweb\EWS
Server : MAILSERVER
InternalUrl : https://MAILSERVER.domain_name.local/EWS/Exchange.asmx
ExternalUrl : https://mail.domain_name.com/owa
AdminDisplayName :
ExchangeVersion : 0.10 (14.0.100.0)
DistinguishedName : CN=EWS (Default Web Site),CN=HTTP,CN=Protocols,CN=MAILSERVER,CN=Servers,CN=Exchange Adm
inistrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=M
icrosoft Exchange,CN=Services,CN=Configuration,DC=domain_name,DC=local
Identity : MAILSERVER\EWS (Default Web Site)
Guid : 4639e4b9-9cf3-4f92-8940-f7c31e07cd47
ObjectCategory : domain_name.local/Configuration/Schema/ms-Exch-Web-Services-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchWebServicesVirtualDirectory}
WhenChanged : 4/1/2010 2:47:37 PM
WhenCreated : 3/11/2010 11:02:22 AM
WhenChangedUTC : 4/1/2010 8:47:37 PM
WhenCreatedUTC : 3/11/2010 6:02:22 PM
OrganizationId :
OriginatingServer : DOMAINCONTROLLER.domain_name.local
IsValid : True
[PS] C:\Windows\system32>AutodiscoverVirtualDirectory | Format-List
RunspaceId : 86aaf7fc-ca19-45b2-87d1-45ec432a670d
Name : Autodiscover (Default Web Site)
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated, WSSecurity}
LiveIdSpNegoAuthentication : False
WSSecurityAuthentication : True
LiveIdBasicAuthentication : False
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
MetabasePath : IIS://MAILSERVER.domain_name.local/W3SVC/1/ROOT/Autodiscover
Path : C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Autodiscover
Server : MAILSERVER
InternalUrl : https://MAILSERVER.domain_name.local/autodiscover/autodiscover.xml
ExternalUrl : https://mail.domain_name.com/autodiscover/autodiscover.xml
AdminDisplayName :
ExchangeVersion : 0.10 (14.0.100.0)
DistinguishedName : CN=Autodiscover (Default Web Site),CN=HTTP,CN=Protocols,CN=MAILSERVER,CN=Servers,CN=Exc
hange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organiza
tion,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain_name,DC=loca
l
Identity : MAILSERVER\Autodiscover (Default Web Site)
Guid : 7a234ea2-20fc-412b-bbf0-3ea5f965d8da
ObjectCategory : domain_name.local/Configuration/Schema/ms-Exch-Auto-Discover-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchAutoDiscoverVirtualDirectory}
WhenChanged : 4/1/2010 3:00:49 PM
WhenCreated : 3/11/2010 11:02:07 AM
WhenChangedUTC : 4/1/2010 9:00:49 PM
WhenCreatedUTC : 3/11/2010 6:02:07 PM
OrganizationId :
OriginatingServer : DOMAINCONTROLLER.domain_name.local
IsValid : True
Test-OutlookWebServices comes up with errors. The Test E-mail AutoConfiguration within Outlook still appears to be looking for Autodiscover at different URLs...
OOF within Outlook Web App functions.
Any suggestions would be helpful!

From your previous post, I understand that OOF doesn't work for both internal and external clients. Error message "Your Out of Office settings cannot be displayed, because the server is currently unavailable" was received from Outlook client side. Please correct me if I have any misunderstanding.
Before we go any further, I would appreciate your help in clarifying the following questions:
1. When did this issue begin to occur, since the installation of Exchange 2010?
2. Can we access and configure OOF from OWA?
As internal & external clients are using different methods/URL to access Autodiscover and EWS, which provided OOF service, I recommend we focus on the internal users first.
To troubleshoot this issue, please install the hotfix mentioned in the following KB on the Exchange Client Access Server first:
Outlook 2007 crashes or you cannot access OOF settings after you install a package that contains the .NET Framework 3.5 with SP1 and the .NET Framework 2.0 with SP2 on an Exchange 2007 Client Access server or on an Exchange 2010 Client Access server
http://support.microsoft.com/kb/958934
After that, check if the issue remains. If there is still problem, please help me collect:
1. Test E-mail AutoConfiguration from Outlook client
1. Launch Outlook 2007 using a correct configured profile.
2. Hold down the CTRL key on your keyboard and click the Outlook icon in the notification area of the Windows taskbar, also known as the notification area.
3. In the menu that appears, click Test E-mail AutoConfiguration.
4. Enter your E-mail Address and Password (if not logged into the domain) in the respective edit boxes.
5. Choose the desired auto configuration methods with Use Autodiscover, clear other selection.
6. Click Test.
7. Please send me the screenshot of the result tab and log tab.
2. Result files after running the following command on the Exchange 2007 server
Get-ExchangeCertificate | FL >C:\cert.txt
Get-WebServicesVirtualDirectory –Server ServerName | FL >C:\EWS.txt
Get-AutodiscoverVirtualDirectory –Server ServerName | FL >C:\Audis.txt
Get-ClientAccessServer | FL >C:\cas.txt
Email them to me at [email protected]
With the title as
"Exchange 2010 Out of Office Assistant not working?"
Regards
Fazal M khan

Download Assistant not working

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