Download button does nothing
I have the Adobe Creative Suite app installed (for CS6) and wish to upgrade to CC. When I go to the app center and try to download one of the software apps, pressing the Download button does nothing.
I read here that someone said to delete Adobe Air and reinstall, which I did, but the Download button STILL does nothing.
In particular, I'm first trying to download Illustrator CC.
Any ideas?
Heidi
Try to perform following steps and let me know.
WIN 7 and 8 (64 bit):
Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe
Relaunch the Browser
Go to https://creative.adobe.com/products/creative-cloud
Sign in with Adobe ID and password and download CC desktop app.
WIN 7 and 8 (32 bit):
Rename OOBE to OOBE_old located at C:\Program Files\Common Files\Adobe
Relaunch the Browser
Go to https://creative.adobe.com/products/creative-cloud
Sign in with Adobe ID and password and download CC desktop app.
Similar Messages
-
Hitting the download button does nothing
I Am trying to download some apps as I have just signed into the CC. When I hit the download button nothing happens. Please advise. Mac 10.7
Hi Ant Fau,
If you are using IE10 then please try different internet browser.
Or Try to run Internet Explorer in comapatibility mode.
http://windows.microsoft.com/en-IN/internet-explorer/use-compatibility-view#ie=ie-10
Hope this helps.
Please let eme know if you have nay other question.
Regards,
Sumit Singh -
My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?
Only way is to bring it to the Apple Store and use the warranty if it hasn't expired
-
I Can't get my file to download to my hard drive. I hit the download button and nothing happens
Audiobooks are not part of icloud. You only get one download.
You need to copy the audiobook to the computer with which you normally sync and sync it to your iphone -
I haven't used this printer in a couple of years, so I sense some of my issues might be related to that. First up, the print quality is quite poor. Despite having a new black toner cartridge, the B&W printing isn't very strong; it's blotchy in some areas with random spots in others. Second, there are repeating color splotches all over the place. I've attached a photo. Third, pressing any of the toner buttons does nothing, no beeps, blinks, or movement. So far, the only things I've tried was toreplace the black toner cartridge and blow out the interior of the machine with compress air. I also removed the drum and gave that a quick and careful cleaning.. Any thoughts?
Hi , Welcome back to the HP Support Forums! I understand that you're experiencing print quality issues on your HP LaserJet Pro CP1025nw. I would be happy to assist you with this. Please try the steps in this document to see if it will help resolve this issue. Resolving Print Quality Issues. If you get to Solution eleven: Replace the problem print cartridge. I recommend you call technical support before you consider replacing the cartridge. Contact HP Technical Support: What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.
I hope this helps. -
The download button does not appear when I try to download Flash Player
The download button does not appear when I try to download Flash Player on my MacBook Pro. I'm using Firefox. I uninstalled Flash Player yesterday and can't download the newest version 11.6.602.180 today, help!
Here's the current link to the offline installer:
http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
Are you running any ad-blocking or anti-tracking plugins? When the product download center appears broken, those are common contributors. -
Adobe captivate video publisher upload button does nothing
Hi, on 2 different machines, the adobe captivate video publisher upload button does nothing. Add to that support says it's not available when I called in on a trial product. Hmmm if you won't help BEFORE I buy, what will happen after? c'mon... i've purches thousands of dollars worth of adobe software and currently own the creative cloud ...and I get the brushoff like that? Oh and the chat system wasn't working becuase the queue was too full....
lol. Great day. Just not for Adobe! . Worked fine on my older imac 27", but not my 2 new machines at work... macbook air and pc with a lowly 24gb ram... go figure.
-
I am having trouble downloading Premier Pro, as i click the download button but nothing happens why is that?
Do you have a 64bit computer, and what is it?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-SPECIAL FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0 -
Using iPad first generation I downloaded my 1st rental movie from iTunes. Says on a grey button "Downloaded." How do I PLAY the video on the iPad? I clicked the "downloaded" button but nothing happened. Do I need a special app to play the movie? Thank you. flora j
Thank you so much! I've spent days on this. I'm 80 years old trying to learn this wonderful modern technology. flora j
-
IBook won't start up - power button does nothing, PMU reset not helpful
Hi all - I was using my iBook earlier this morning and it just turned itself off without any warning. It was running off the battery, but had plenty of charge, and there was no 'low power' warning, so it wasn't that.
I can't get it to turn on now. Pressing the power button does nothing - no whirring, beeping, chiming or anything else. I tried resetting the PMU to no effect. No lights appear on the caps lock button. I haven't tried using the Mac OSX cd, but I'm a little afraid I won't get it back out of the slot-load drive with the way the computer is behaving.
I have it plugged in now and it seems to be charging the battery, so I don't think it's related to either power or battery issues. In fact, it seems the power and battery are the only things working! Absolutely nothing else happens. Unresponsive.
My warranty ran out in September (November now, unfortunately) so if it needs servicing I suppose it will be out of my own pocket.
Can anyone help?
Mark
iBook G4 Dual usb 14" Mac OS X (10.4.8)Ok - good news. I've got the problem fixed.
After a call to Apple Support (called the Canadian one), and a $59 charge (worth it, in my opinion, since my warranty is expired) the gentleman on the line asked me to do a PMU reset with the SHIFT + CTRL + Option + Power combination. That's what I had tried before and it didn't work. Didn't work this time either.
Next, he had me remove the battery, unplug the computer from the adapter, and hold the power button down for 5 seconds. I put the battery back in, plugged it back in, and turned it on.
Voila. Works like a charm. Apparently, there are two ways to do a PMU reset.
Thanks everyone for looking at my thread, and thanks arnie for the responses. -
Elements 10 download button does nada
I have Windows Vista and I'm trying to download the upgrade to Elements 10 but it does nothing when I click on the download button.
I have disabled the security, firewall, pop up browser, I have IE 9...
I don't know what else to do.It looks like you are having problems with the download manager. When you click download, the download manager is installed first and then your installation begins.
See this doc for troubleshooting info.:http://kb2.adobe.com/cps/837/cpsid_83770.html -
'Sync' button does nothing with my iPod Classic on new iTunes.
I have a new computer and an old ipod. I had to download the newest version of itunes, which DOES recognize my iPod, but won't sync up with my new music. I click the sync button and nothing happens. I see that SEVERAL people have asked this question already, and nobody has an answer. Please help.
Sync is one way, computer to iDevice.
The only exception is iTunes purchases. To transfer iTunes purchases with the device connected, select File > Transfer Purchases.
The best way to move iTunes content to the new computer is to copy the ENTIRE iTunes folder from the old computer to the new computer. -
Bookmark bar disappears on startup with open menu button doing nothing
I upgraded my firefox to v.35
then on every start-up, bookmark bar shows bo bookmarks.If i uncheck and re-check the bookmark toolbar option on view>Toolbar;
then all the bookmarks appear,but there's no icon.(For example: Facebook's bookmark doesn't the facebook logo)
Also if i click the open menu button(above bookmark bar,on the right), it does nothing. the menu doesn't appear.
Moreover, i can't use my session manager extension. When i click options to restore last session, it does nothing.
I tried uninstalling, re-installing and downgrading to v.33 and v.32
Now i need professional help.What can i do?You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
*Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Help! While doing workaday tasks on my 15" MacBook Pro with 10.6, I got the dreaded slowly unfolding darkened screen with the message "You need to restart your computer. Hold down the power button until it turns off." Kernel panic, I guess.
In the past, in the few times this has ever happened to me, I held down the Power button as instructed, and the Mac turned off.
HOWEVER, this time around, holding down the Power button does absolutely nothing! It doesn't make the computer turn off, no matter how long I hold it down, nor if I try holding it down in combination with other keys.
Needless to say, the OS is completely frozen otherwise, and no keyboard or trackpad actions have any effect.
And since this is the new kind of MacBook Pro -- there's no way to remove the battery!
So, is the only solution, to unplug it from the power supply and simply wait for 8 hours (or whatever) until the battery runs out of juice? Say it ain't so!
(I'm writing this on someone else's computer, needless to say.)
I NEED access to my computer's files TODAY for important work-related matters. Am I out of luck, or is there some secret way to get this darn thing turned off and restarted?If you insist! :
Mon Aug 15 16:37:52 2011
panic(cpu 0 caller 0x2aab55): Kernel trap at 0x0000901a, type 6=invalid opcode, registers:
CR0: 0x80010033, CR2: 0x9e3c6000, CR3: 0x00100000, CR4: 0x00000668
EAX: 0x5c017827, EBX: 0x00000000, ECX: 0x0000000c, EDX: 0x2e80fba0
CR2: 0x9e3c6000, EBP: 0x953d3c18, ESI: 0x0c3c9180, EDI: 0x4633a000
EFL: 0x00010246, EIP: 0x0000901a, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x953d39f8 : 0x21b50c (0x5d42fc 0x953d3a2c 0x223974 0x0)
0x953d3a48 : 0x2aab55 (0x59616c 0x901a 0x6 0x5962b7)
0x953d3b28 : 0x2a09a8 (0x953d3b40 0x105a00c 0x953d3c18 0x901a)
0x953d3b38 : 0x901a (0xe 0xe3ff0048 0x46330010 0x9260010)
0x953d3c18 : 0x126b657 (0x4633a000 0xc3c9180 0x0 0x0)
0x953d3c48 : 0x1275d0c (0x4633a000 0xb0b9edc 0xc3c9180 0x127589c)
0x953d3c78 : 0x1275e73 (0xb0b9c00 0x4633a000 0xb0b9f20 0x8)
0x953d3ca8 : 0x124f46a (0xb0b9c00 0x4633a000 0x953d3cd8 0x213ebb)
0x953d3cd8 : 0x53717b (0x4633a000 0x8d451f4 0x8d451f4 0x1)
0x953d3d28 : 0x5671d4 (0x4633a000 0x8d451f4 0x8d451f4 0x1)
0x953d3d88 : 0x286234 (0x4633a000 0x8d451f4 0x1 0x0)
0x953d3df8 : 0x21d8ba (0x102f0568 0x8cded84 0x102f0570 0x102f05a4)
0x953d3e38 : 0x210a3a (0x102f0500 0x953d3e7c 0xa0118f8 0x953d3e70)
0x953d3e98 : 0x216c9d (0x102f0500 0x0 0x0 0x0)
0x953d3f18 : 0x294e13 (0x953d3f44 0x0 0x0 0x0)
0x953d3fc8 : 0x2a1018 (0x9b2cba0 0x0 0x10 0xa1bd044)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelHDGraphics(6.2.4)@0x124b000->0x12f9fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x952000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0x985000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x963000
BSD process name corresponding to current thread: WebKitPluginHost
Mac OS version:
10H574
Kernel version:
Darwin Kernel Version 10.5.0: Fri Nov 5 23:20:39 PDT 2010; root:xnu-1504.9.17~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 412491560738451
unloaded kexts:
com.apple.driver.MaxTranserSizeOverrideDriver 2.5.8 (addr 0x5bef7000, size 0x12288) - last unloaded 412342043556592
loaded kexts:
org.pqrs.driver.KeyRemap4MacBook 6.7.0 - last loaded 411988463406028
com.usboverdrive.driver.hid 3.0.1
at.obdev.nke.LittleSnitch 2.2.05
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.19
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleUpstreamUserClient 3.4.5
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AudioAUUC 1.13
com.apple.driver.AppleIntelHDGraphics 6.2.4
com.apple.driver.AppleIntelHDGraphicsFB 6.2.4
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.GeForce 6.2.4
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 426.36.1
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.1.7
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.9fc4
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.4
com.apple.NVDAResman 6.2.4
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.IOBluetoothHIDDriver 2.3.8f7
com.apple.iokit.IOBluetoothFamily 2.3.8f7
com.apple.driver.AppleHIDMouse 162
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBMergeNub 4.1.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 312
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOUSBFamily 4.1.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0 -
IE Issue - Login button does nothing when accessing at secure URL
I have a user login screen for a customer control panel
located at www.realestate-websites.com that does nothing when you
click on the login button when using IE on SOME computers.
Symptoms:
The computers that are having the
problem get it every time
Other computers running IE work fine
everytime
Different computers with the same
version of IE get different results. Some work, some don't
The problem only occurs when on the
secure URL. Changing the URL to
www.realestate-websites.com/flexCP/bin/main.html solves the
problem, but it not a feasible solution
Forefox and Safari both work fine
everytime
Steps to Recreate the Problem:
Go to
www.realestate-websites.com
Click customer login in the bottom
right of the footer. (this will open the login screen)
Try to login with something. (if you
get a message saying the user/pass was not correct, it is working
correctly. If nothing at all seems to happen, it is broken)
Secure URL:
https://secure.realestate-websites.com/flexCP/bin/main.html
Non-Secure URL:
http://www.realestate-websites.com/flexCP/bin/main.html
I could really use some help on this one. I have new
customers signing up for our service (woohoo!!!), but they can't
get in to use it (no woohoo!!....)
Thanks,
JoeHi,
I launched the URL and got an RTE. can you please check if
this is the reason why you are facing the problem.
Please find the RTE attached.
Hope this helps.
Maybe you are looking for
-
How do i point this at a file in my User folder?
How can i point this at a file in my users folder? property csvAlias : alias ((path to desktop as text) & "SourceFiles:ean2sku.csv") --path to your csv-File as alias
-
Need help with Hibernate project
Can anyone help me with the errors I'm getting with my code? Here is what I have. package com.training.hibernate.client; import com.training.hibernate.dao.BookDAO; import com.training.hibernate.dao.PublisherDAO; import com.training.hibernate.domain.B
-
Create standby using incremental backup
can I create standby database using a backup of primary which was created using below command? ( incremental backup level 0) BACKUP INCREMENTAL LEVEL 0 AS COMPRESSED BACKUPSET DATABASE TAG 'mybackup_date' PLUS ARCHIVELOG DELETE INPUT; v11.2.0.2 physi
-
Remove Video Controls and add Replay button on page
Hello, I am trying to create a page in Adobe Edge that loads a video without any controls (play, slider bar, volume, full screen) and then displays a replay button after the video finishes which will start it from the beginning. Currently I am able t
-
Hi guys, i didnt find any information regarding rac one node in 11g r2 doc.. can any one know where it is thanks vishnu