Download delays with Mountain Lion
Hello,
About 30 minutes ago I went to the App store to initiate the download of Mountain Lion (upgrading from Lion). I can see that the process started on my desktop but I can't see that the progress bar has moved at all to indicate that it is actually downloading. I know it is a big file but I expected that I would see some change in the status bar.
I can see the circle with the Lion and "downloading" underneath but again it doesn't seem to have changed at all in the last 30 minutes. The same for the very bottom of my screen with the white bar.
Based on other things I've read, I know it's a long process but shouldn't I be seeing changes in the status bar?
Thanks
The downlaod is about 4.7GB. Depending upon your internet speed, and the traffic level at the MAS, you could need several hours to perform the download. I seem to recall someone once saying that they needed to let the download run overnight and still had to wait a few hours for it to finish the next morning, but I have no proof of that.
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HELP... Since last week, I can not awake from sleep. After reading a review I downloaded Deep Sleep, but after the first deep sleep, my MBP (late 2011 with Mountain Lion), developed a problem restarting from sleep. I straight away uninstalled Deep Sleep, but the problem has increased.
Now when I try to awake from sleep, a grey screen with the apple logo appears with a progress bar underneath it, which slowly moves to the forelast indicator, then it stops and a audio signal starts. Three bleeps and pause.
Then when I press the on/off botton and restart the system, the underneath error reports appears with the heading RAPPORTD unexpectedly failed.
Can any one help?
Process: rapportd [235]
Path: /Library/Rapport/*/rapportd
Identifier: rapportd
Version: ???
Code Type: X86 (Native)
Parent Process: launchd [196]
User ID: 501
Date/Time: 2012-08-27 11:38:13.723 +0200
OS Version: Mac OS X 10.8.1 (12B19)
Report Version: 10
Interval Since Last Report: 8281 sec
Crashes Since Last Report: 5
Per-App Crashes Since Last Report: 5
Anonymous UUID: F7A70155-2067-4184-A500-CECB394A71B3
Crashed Thread: 5
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000920
VM Regions Near 0x920:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Library/Rapport/*
__TEXT 0000000000001000-0000000000065000 [ 400K] r-x/rwx SM=COW /Library/Rapport/*
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x991479c9 szone_free_definite_size + 3565
1 libsystem_c.dylib 0x99141cdc free + 217
2 rapportd 0x00022a80 refree + 43
3 rapportd 0x0001dc09 dictionary_free + 97
4 RapportUtil1.dylib 0x001893ea CLocalSection::~CLocalSection() + 40
5 RapportUtil1.dylib 0x0018e17b CSimplePersistentSection::~CSimplePersistentSection() + 97
6 RapportUtil1.dylib 0x00186e07 counted_ptr<IConfigurationSection>::release() + 57
7 RapportUtil1.dylib 0x00186512 SectionSynchronizer::~SectionSynchronizer() + 54
8 RapportUtil1.dylib 0x00186e07 counted_ptr<IConfigurationSection>::release() + 57
9 RapportUtil1.dylib 0x001885d8 std::pair<std::string const, counted_ptr<IConfigurationSection> >::~pair() + 26
10 RapportUtil1.dylib 0x00188628 __gnu_cxx::hashtable<std::pair<std::string const, counted_ptr<IConfigurationSection> >, std::string, __gnu_cxx::hash<std::string>, std::_Select1st<std::pair<std::string const, counted_ptr<IConfigurationSection> > >, std::equal_to<std::string>, std::allocator<counted_ptr<IConfigurationSection> > >::_M_delete_node(__gnu_cxx::_Hashtable_node<std::pair<std::string const, counted_ptr<IConfigurationSection> > >*) + 44
11 RapportUtil1.dylib 0x00188994 __gnu_cxx::hashtable<std::pair<std::string const, counted_ptr<IConfigurationSection> >, std::string, __gnu_cxx::hash<std::string>, std::_Select1st<std::pair<std::string const, counted_ptr<IConfigurationSection> > >, std::equal_to<std::string>, std::allocator<counted_ptr<IConfigurationSection> > >::clear() + 62
12 RapportUtil1.dylib 0x001889eb __gnu_cxx::hashtable<std::pair<std::string const, counted_ptr<IConfigurationSection> >, std::string, __gnu_cxx::hash<std::string>, std::_Select1st<std::pair<std::string const, counted_ptr<IConfigurationSection> > >, std::equal_to<std::string>, std::allocator<counted_ptr<IConfigurationSection> > >::~hashtable() + 23
13 RapportUtil1.dylib 0x00186791 CConfigurationManager::~CConfigurationManager() + 77
14 RapportUtil1.dylib 0x0019a8e3 counted_ptr<CConfigurationManager>::release() + 57
15 RapportUtil1.dylib 0x0019b348 configuration::~configuration() + 54
16 RapportUtil1.dylib 0x0019a113 counted_ptr<configuration>::release() + 57
17 libsystem_c.dylib 0x99161edb __cxa_finalize + 184
18 libsystem_c.dylib 0x99164dd5 exit + 23
19 rapportd 0x00002317 start + 63
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98a8b9ae kevent + 10
1 libdispatch.dylib 0x99223cc5 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x992237fd _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x98a8b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9912a04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99129e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99111cca start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98a8b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9912a04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99129e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99111cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x98a8b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9912a04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99129e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99111cca start_wqthread + 30
Thread 5 Crashed:
0 rapportd 0x0002c66c threaded_service::main(void*) + 208
1 libsystem_c.dylib 0x99127557 _pthread_start + 344
2 libsystem_c.dylib 0x99111cee thread_start + 34
Thread 5 crashed with X86 Thread State (32-bit):
eax: 0x00000900 ebx: 0x0002c5a7 ecx: 0xbffff894 edx: 0xbffff88c
edi: 0xbffff898 esi: 0x00012868 ebp: 0xb030af98 esp: 0xb030af40
ss: 0x00000023 efl: 0x00010202 eip: 0x0002c66c cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000920
Logical CPU: 0
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0x95e03000 - 0x95e5aff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x95e5b000 - 0x95e5bfff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x95eb3000 - 0x95f66ff7 com.apple.coreui (2.0 - 181) <4F071012-F857-367D-B0B8-EAD088A05740> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x95faf000 - 0x95fbdff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x95fbe000 - 0x962dbfff com.apple.Foundation (6.8 - 945) <B6F00754-C3F7-3E33-B708-CCEA2AA3E969> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x962dc000 - 0x962e4fff com.apple.DiskArbitration (2.5 - 2.5) <E49427B0-5317-3DFD-B12E-117402BB19CB> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x962e5000 - 0x962f3ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x969fc000 - 0x96bb8ffd libicucore.A.dylib (491.11.1) <DB04A8FD-9BBE-3CBC-869F-8FA855FB43D2> /usr/lib/libicucore.A.dylib
0x96bb9000 - 0x96bc9ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x96bca000 - 0x96bd3ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x96eeb000 - 0x96f01fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x96f02000 - 0x96f02fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x96f34000 - 0x96f35fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x96f36000 - 0x9708dff7 com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <6856CA9B-BF08-341B-AEE9-91CC258D4534> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x970b4000 - 0x970b8fff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x970b9000 - 0x970bbfff libCVMSPluginSupport.dylib (8.5) <A91DC66E-5A16-31AC-9B6A-605292573281> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x97107000 - 0x97113ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x97114000 - 0x97199ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9719a000 - 0x9719affd libOpenScriptingUtil.dylib (148) <6B34E8E4-EE31-3E2B-AEB3-8714C3102AED> /usr/lib/libOpenScriptingUtil.dylib
0x9719b000 - 0x97249ff3 com.apple.CoreText (260.0 - 275.14) <3CC31B7F-5560-364A-ADFC-31861C3C2328> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x97264000 - 0x9729affb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x9729b000 - 0x972eaff6 libTIFF.dylib (843) <AA81BA16-8026-35DA-8193-2C8715ACD435> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x972ef000 - 0x972f0fff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x972f1000 - 0x97388fff com.apple.ink.framework (1.4 - 110) <C01F2572-E7E4-3A6C-B4F2-2F97B4AD43D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9738d000 - 0x9738effd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x9738f000 - 0x97393fff com.apple.IOSurface (86.0.2 - 86.0.2) <BDF93CE4-9F14-3747-9CD5-FFE71D488BDA> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x97394000 - 0x973c1ffb com.apple.CoreServicesInternal (153 - 153) <DB105788-CCF5-3678-88C5-65A7267DC581> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x973ce000 - 0x973d1ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x973d2000 - 0x973d2fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97435000 - 0x97635ffb com.apple.CoreData (106 - 407.5) <B4386286-5C67-3134-A5BD-852447DA696E> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x97636000 - 0x9763dff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x97680000 - 0x976a4ff2 com.apple.framework.familycontrols (4.0 - 400) <A313D83E-5A03-3174-A213-1F7D379040D1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x976a5000 - 0x976a6fff libdnsinfo.dylib (453.16) <6441AEC9-3916-3BF6-BE54-9C25E2BE61E1> /usr/lib/system/libdnsinfo.dylib
0x976a7000 - 0x97938ffb com.apple.CoreImage (8.0.17 - 1.0.1) <CE54EC11-1C41-3857-B82D-F8B7D1798F42> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x97939000 - 0x9794bfff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x97996000 - 0x97aa315f libobjc.A.dylib (532) <9663A040-F232-3E2A-8318-AA40B940AF6F> /usr/lib/libobjc.A.dylib
0x97aa4000 - 0x97b95ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x97b9d000 - 0x97ca8ff7 libJP2.dylib (843) <D8FE1E1C-D4DC-3465-95C4-AEADD6C2611C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x97d41000 - 0x97d58fff com.apple.GenerationalStorage (1.1 - 132.1) <4E0F0C47-7796-3152-A77D-F6456287498A> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x97d59000 - 0x97d65ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x97da9000 - 0x97e03fff com.apple.Symbolication (1.3 - 93) <D327EEFF-F2F5-39C4-B1EC-32E259DC04F1> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x97e04000 - 0x97e10ffd com.apple.CrashReporterSupport (10.8.1 - 412) <9BBEBED1-DEDD-3258-A8CC-F46EC5CDD4F7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x97e14000 - 0x97e27ff9 com.apple.MultitouchSupport.framework (235.27 - 235.27) <75D9C0FD-6A40-3A9E-8861-C74DBE137CF3> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x97e82000 - 0x97e9ffff com.apple.openscripting (1.3.5 - 148) <3460338D-B686-3C33-B322-DC8391668F8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x97ea0000 - 0x97eacffc libkxld.dylib (2050.9.2) <301804CB-55F1-3A9B-BC45-DEB020C22C6F> /usr/lib/system/libkxld.dylib
0x97eb7000 - 0x97ec1ffc com.apple.bsd.ServiceManagement (2.0 - 2.0) <D3112172-D3A7-3C9A-825D-5630D47327D1> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x97ef4000 - 0x97f11fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x97f8f000 - 0x97fabff7 libPng.dylib (843) <43C3DD20-4BB2-3429-A40A-7FF9BC50E5FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x97fac000 - 0x98095ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x98096000 - 0x9809aff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x9809b000 - 0x980a4ff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x980f1000 - 0x9810efff libxpc.dylib (140.37) <F61095FA-B2CF-3CD8-9088-9D9FC18B38BC> /usr/lib/system/libxpc.dylib
0x9810f000 - 0x9824aff7 libBLAS.dylib (1073.3) <804B5AF7-2646-31D1-8875-FCCF158476D4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9824b000 - 0x982e3ff7 com.apple.CoreServices.OSServices (557 - 557) <F7CDD65A-3D2E-3AAE-BD55-4C604C9D1709> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x982e4000 - 0x982e5fff libDiagnosticMessagesClient.dylib (7) <B2BC685E-C129-3F6B-9222-AF3CF4F186AC> /usr/lib/libDiagnosticMessagesClient.dylib
0x982e6000 - 0x98313ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x98314000 - 0x98315fff libremovefile.dylib (23.1) <98622D14-DAAB-3AD8-A5D9-C322BF572A98> /usr/lib/system/libremovefile.dylib
0x985a8000 - 0x985cdff7 com.apple.CoreVideo (1.8 - 99.0) <7A90C337-4493-3393-9C56-75EB52112D75> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x985fd000 - 0x98665fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x98784000 - 0x9879dfff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9879e000 - 0x988eaff3 com.apple.CFNetwork (596.1 - 596.1) <DE5FA267-6E01-388E-9ADA-8764BE469C35> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x988ec000 - 0x98909ff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x9890a000 - 0x98911fff libsystem_dnssd.dylib (379.27.1) <B5CD3F39-7039-30CF-877D-FDF38A659E46> /usr/lib/system/libsystem_dnssd.dylib
0x98912000 - 0x98912fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98913000 - 0x98946ff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x98947000 - 0x989a0ff7 com.apple.AE (645 - 645) <D4919967-EF16-36BA-9E8A-DA110DE8BB4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x989a1000 - 0x98a1dffb com.apple.Metadata (10.7.0 - 707.1) <E18350AD-CAA9-3323-BDE9-63A688792C6C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x98a1e000 - 0x98a26fff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x98a27000 - 0x98a62fe7 libGLImage.dylib (8.5) <D2589E82-41ED-383D-9254-6D12A3A20644> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x98a63000 - 0x98a6efff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x98a6f000 - 0x98a75fff libGFXShared.dylib (8.5) <7022CE54-70E9-33D3-B679-9A9BB6B2AABF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x98a76000 - 0x98a90ffc libsystem_kernel.dylib (2050.9.2) <C6BA5A9F-08BB-3544-9A36-070DEDE92279> /usr/lib/system/libsystem_kernel.dylib
0x98a91000 - 0x98b0bff7 com.apple.securityfoundation (6.0 - 55115.4) <7F614418-F853-3FED-B265-0EA47F309A49> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x98b0c000 - 0x98b21fff com.apple.speech.synthesis.framework (4.1.10 - 4.1.10) <20E394D6-D9BA-3C1D-993A-533B60EF3B63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x98b22000 - 0x98bbcfff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x98bd5000 - 0x98ce2ffb com.apple.ImageIO.framework (3.2.0 - 843) <4BFEFB05-3EE3-36A7-891D-CE03D1DF8125> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x98dc7000 - 0x98e9bff7 com.apple.backup.framework (1.4 - 1.4) <12123FB8-B42D-38B0-8463-6BA375C3C643> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98e9c000 - 0x98ea4fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x98ea5000 - 0x98eacffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x98ead000 - 0x98f11fff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x98f12000 - 0x98f15ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x98f16000 - 0x990fdffb com.apple.CoreFoundation (6.8 - 744) <A2BB4949-264A-302B-897E-713860894FE6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x99111000 - 0x991ceffb libsystem_c.dylib (825.24) <7D90CAC5-EC98-35F8-A52E-81B54F0C7DCC> /usr/lib/system/libsystem_c.dylib
0x991cf000 - 0x991d1fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x991d2000 - 0x99214ff7 com.apple.RemoteViewServices (2.0 - 80.3) <EE36AF6C-E574-3F48-9AC3-E8C8295739FF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x99215000 - 0x9921bfff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9921f000 - 0x99231ff7 libdispatch.dylib (228.18) <833C83BE-278C-353E-AC6D-9B85FAC50A1D> /usr/lib/system/libdispatch.dylib
0x99232000 - 0x99247fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x994c5000 - 0x994eefff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x995e7000 - 0x9964eff7 com.apple.framework.IOKit (2.0 - 755.9.7) <CB976A7C-2601-3054-BC41-C3AD6896327C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9964f000 - 0x9967bff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x9a61f000 - 0x9a63dffb com.apple.Ubiquity (1.2 - 234.2) <BEFF43DE-CF72-3E66-90C8-CAECAFD5F3ED> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 318
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=120.4M resident=73.0M(61%) swapped_out_or_unallocated=47.4M(39%)
Writable regions: Total=92.1M written=1476K(2%) resident=1836K(2%) swapped_out=0K(0%) unallocated=90.3M(98%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1472K
MALLOC 81.3M
MALLOC guard page 48K
Memory tag=35 7256K
Stack 66.5M
VM_ALLOCATE 56K
__DATA 5584K
__DATA/__OBJC 160K
__IMAGE 528K
__IMPORT 8K
__LINKEDIT 32.4M
__OBJC 1492K
__PAGEZERO 4K
__TEXT 88.0M
__UNICODE 544K
mapped file 99.4M
shared memory 308K
=========== =======
TOTAL 384.8M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E4D3136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E4D3136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3For anybody whomay stumble across this post- it is an addendum to the originalpost
Just to be sure it is an APPLE SOFTWARE ISSUE - ProbablySafari---I used my mac mini ( with mountain lion ) and-- it too drops wifi-- and the end result is
SAFARI CANNOT CONNECT TO SERVER lol
the app store hangs and hangs and hangs
as it does my macbook pro -- they BOTH have to be restarted-- then it is okay for a little while
THIS IS SO ANNOYING ha ha-- in this instance caps does mean I am yelling lol -
I had iLife pre-installed on my aluminium Macbook 2009 with OSX Leopard on it. My hard drive broke but got most of the info off it and just installed snow Leopard on to a new drive and then downloaded and installed Mountain Lion over it. Now I don't have iLife anymore. How do I get it back?
Welcome to Apple Support Communities
Mac OS X doesn't come with iLife applications, so you have to install them manually after installing Mac OS X.
Insert the Applications disc or Mac OS X Install Disc 2 DVD and install iLfe applications. Then, open > Software Update, and install the latest update. If you want, you can purchase iMovie, GarageBand and iPhoto in the App Store, so you will get the most recent version -
I have big problems with mountain lion. you can not have a boot disk system I resulted in the need to re-download the os from scratch impiegandoci 8 hours, it is outrageous even with windows 95.
at least that the operator has confirmed to me that he called me. I also have problems with either the start of the mac with the power off. I can not understand if it crashes or is just very very slow.
Finally, I have a problem with the external hard disck. I often said to have been ejected incorrectly (not true) and I start to restore the startup recovery disk because disk utility is ineffective from the normal operating system .. is a shocking thing, but how you reduced. in four years it had never happened. seem to have windows or worse. Wake up.
I am an Italian, alas, and then I would like an answer to my language because my € are the same as German French or English.You are on Windows 2000, you do not have a "Firefox" button, and should consider yourself to be fortunate in that you still have menus and don't have to do anything to get the menus back instead of the "Firefox" button. (The same applies to Windows XP users).
Use the "File" menu to get to Import. You are not on Windows 7 or Vista, and don't have to put up with the nonsense added for Aero.
If you want the "Firefox" button you can get it with View -> toolbars -> (uncheck) Menu Bar. The menu bar and the "Firefox" button were supposed to be mutually exclusive (which is impossible in some cases without being incompatible).
Once you are using the "Firefox" button ...
Use the "Alt" key to view the menu bar (temporarily) containing File, Edit, View, History, Bookmarks, Tools, and Help. On Windows 7 and Vista, the menu bar was hidden by default in Firefox 4 and above. These menu items are more or less available under the "Firefox" button which has the most used of the built-in Firefox menu items available in a different format.
To get back to having menus again. "Firefox" button -> Options (second column) -> (check) Menu Bar
You can make '''Firefox 7.0.1''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface -
How can I find Lion to download it to my Mac Book? It has Snow Leopard and 4GB RAM but it the white plastic model and is not compatible with Mountain Lion. I have been told by the Genius Bar that it will handle Lion.
That underpowered model is better left on 10.6.8 for performance reasons, also the fact that it's dated and 10.7 will likely require you to buy alll new software to replace the PPC based software your currently using.
If you insist, then call Apple via phone and they will sell you 10.7 Lion and provide a link to download it.
My 2¢ is to save up for a new machine, as that one is about to kick the bucket, they only last about 4.5 years or so depending upon use/enviroment.
If your having problems with 10.6.8, perhaps some of the links here can assist, 10.6 is faster than 10.7 in fresh install tests.
Why is my computer slow?
..Step by Step to fix your Mac
How to erase and install Snow Leopard 10.6
How to safely defrag a Mac's hard drive
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents -
I downloaded os x mountain lion not knowing that air play/mirroring wouldn't be compatible with my mac mini. i don't want this software anymore, is there a way i could get my money back?
Open App Store and sign in with your Apple ID. Click on the Support link under Quick Links on the right side.
-
I HAVE A I MAC WITH MOUNTAIN LION BUT WHEN I DOWNLOAD MAVERICKS ALL STAR GOING BAD AND RIGTH NOW THE COMPUTER DOESNT START I AM **** UP HOW CAN RESTORE MY ORIGINAL OS LION MOUNTINE.
OR WHAT CAN I DO TO RESTORE MY COMPUTER THERE IS A LOT INFORMATION THERE WHY MAVERICKS IS TROUBLESHOOTING.Don't post in all caps. Besides being more difficult to read it's tantamount to shouting and is considered rude in forums. What problems are you having? What model Mac do you have, how much RAM and free space on the boot drive?
Boot into the Recovery volume (boot with the Command + R keys held down) and try the following in order as needed:
1 - select Disk Utility and repair both the disk and disk permissions. Reboot normally.
2 - reinstall the Mavericks system.
OT -
Connect my new Macbook Pro with Mountain Lion to my HP PhotoSmart B210
How can I connect my new MacBook Pro with Mountain Lion to my hp b210 printer? My printer is about 1.5 years old and works wirelessly just fine with my PC. I just switched to mac. The printer is supposed to be airprint compatible according to HP. HP has no software drivers for me to download. Instead they say to use Mac Software Update to get the software. However, there are no updates when I try that. I have tried adding the printer manually using it's IP address and can print a test page, but when I try to print using an application on the Mac it cannot find the printer or says the printer is in use. Help!!!
Are you sure it has no usb port?
http://h10010.www1.hp.com/wwpc/us/en/sm/WF06a/18972-18972-238444-421635-410635-4 021933.html?dnr=1
Connectivity, standard
1 USB (2.0); 1 Wireless 802.11b/g/n
The usb cable you need looks like: -
Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?
If you look at the User Tips tab, you will find a write up on just this subject:
https://discussions.apple.com/docs/DOC-4053
The subject of buying/selling a Mac is quite complicated. Here is a guide to the steps involved. It is from the Seller's point of view, but easily read the other way too:
SELLING A MAC A
Internet Recovery, and Transferability of OS & iLife Apps
Selling an Old Mac:
• When selling an old Mac, the only OS that is legally transferable is the one that came preinstalled when the Mac was new. Selling a Mac with an upgraded OS isn't doing the new owner any favors. Attempting to do so will only result in headaches since the upgraded OS can't be registered by the new owner. If a clean install becomes necessary, they won't be able to do so and will be forced to install the original OS via Internet Recovery. Best to simply erase the drive and revert back to the original OS prior to selling any Mac.
• Additionally, upgrading the OS on a Mac you intend to sell means that you are leaving personally identifiable information on the Mac since the only way to upgrade the OS involves using your own AppleID to download the upgrade from the App Store. So there will be traces of your info and user account left behind. Again, best to erase the drive and revert to the original OS via Internet Recovery.
Internet Recovery:
• In the event that the OS has been upgraded to a newer version (i.e. Lion to Mountain Lion), Internet Recovery will offer the version of the OS that originally came with the Mac. So while booting to the Recovery Disk will show Mountain Lion as available for reinstall since that is the current version running, Internet Recovery, on the other hand, will only show Lion available since that was the OS shipped with that particular Mac.
• Though the Mac came with a particular version of Mac OS X, it appears that, when Internet Recovery is invoked, the most recent update of that version may be applied. (i.e. if the Mac originally came with 10.7.3, Internet Recovery may install a more recent update like 10.7.5)
iLife Apps:
• When the App Store is launched for the first time it will report that the iLife apps are available for the user to Accept under the Purchases section. The user will be required to enter their AppleID during the Acceptance process. From that point on the iLife apps will be tied to the AppleID used to Accept them. The user will be allowed to download the apps to other Macs they own if they wish using the same AppleID used to Accept them.
• Once Accepted on the new Mac, the iLife apps can not be transferred to any future owner when the Mac is sold. Attempting to use an AppleID after the apps have already been accepted using a different AppleID will result in the App Store reporting "These apps were already assigned to another Apple ID".
• It appears, however, that the iLife Apps do not automatically go to the first owner of the Mac. It's quite possible that the original owner, either by choice or neglect, never Accepted the iLife apps in the App Store. As a result, a future owner of the Mac may be able to successfully Accept the apps and retain them for themselves using their own AppleID. Bottom Line: Whoever Accepts the iLife apps first gets to keep them.
SELLING A MAC B
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
B. Clone to an external drive using using Carbon Copy Cloner.
1. Open Carbon Copy Cloner.
2. Select the Source volume from the Select a source drop down menu on the left side.
3. Select the Destination volume from the Select a destination drop down menu on the right
side.
4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
sure to opt for that.
Destination means a freshly erased external backup drive. Source means the internal
startup drive.
Step Two - Prepare the machine for the new buyer:
1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
2, Remove any Open Firmware passwords or Firmware passwords.
3. Turn the brightness full up and volume nearly so.
4. Turn off File Vault, if enabled.
5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
A. Snow Leopard and earlier versions of OS X
1. Insert the original OS X install CD/DVD that came with your computer.
2. Restart the computer while holding down the C key to boot from the CD/DVD.
3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
Optionally, click on the Security button and set the Zero Data option to one-pass.
4. Install OS X.
5. Upon completion DO NOT restart the computer.
6. Shutdown the computer.
B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
Note: You will need an active Internet connection. I suggest using Ethernet if possible because
it is three times faster than wireless.
1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
Utilities window appears.
2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
on the Erase tab in the DU main window.
4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass.
5. Click on the Erase button and wait until the process has completed.
6. Quit DU and return to the Mac OS X Utilities window.
7. Select Reinstall Lion/Mountain Lion and click on the Install button.
8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License. -
I've just set up boot camp on my MacBookPro with a freshly installed Mountain Lion and Windows 7.
I would like to read and write in both directions from drive to drive if possible. I've hunted around quite a bit to try and work this out, and so far I understand that one can write to or transfer files from one drive to the other with Paragon NTFS among other softwares.
I noticed when I looked in my system preferences the utility "Paragon NTFS for Mac OS X" came with Mountain Lion and it will recognize an external hard drive when I have one plugged in under "Available NTFS partitions:". However, it does not automatically recognize my NTFS boot camp partition nor does it automatically give me write access.
Is the Paragon NTFS that comes with Mountain Lion limited in some way?
Do I still need to purchase and download the software of the same name from Paragon to get the full write privilidges I want or is there something I can do to get the version of Paragon on my MAC to recognize and give me write priviledges to my boot camp partition?
I'm open to all suggestions to get the read / write access between partitions in my boot camped drive.
MacFUSE is also listed in the System Preferences of my machine (it also came with Mountain Lion), if that helps. I'm still working out exactly what each of these is supposed to do and how I can use it to accomplish the task at hand.
My boot camp drive does appear normally in other contexts and in disk utility it indicates that the drive is mounted.
Thank you for any guidance you can give me.Interesting. Comes with? you didn't have either before? Paragon is commercial and is now v. 10.0, they were the only one keeping updated and was supporting 10.7.4. I would not enable more than one.
For writing to HFS Paragon has theirs but probably give the nod to MacDrive there.
I never do an upgrade to a new OS over the old system, I backup (clone) and format the drive with the new OS and do the install so whatever is there I know is clean and also to keep from carrying around leftovers from years and systems past.
I would assme Paragon is limited. Try their site and knowledge base?
MacDrive
http://www.mediafour.com/updates/macdrive
Paragon HFS
http://www.paragon-software.com/home/hfs-windows/
Paragon NTFS
http://www.macupdate.com/app/mac/26288/ntfs-for-mac-os-x
http://www.paragon-software.com/home/ntfs-mac/ -
How can I install CS-3 from a disk on a Mac with Mountain Lion?
I have CS-3 on a disc, was using Mac Leopard. Just bought a new Mac Mini with Mountain Lion and when trying to install from the disc, it did not install but put a message "contact Adobe". The "chat" agent says he only deals with CS-6 and CC, suggested I try asking here.
Download a trial version from http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Follow the Very Important Instructions (steps 0 to 6) on that page first BEFORE you click the download links.
Install the trial then enter your serial number to license it. -
Multiple problems with Mountain Lion
I purchased OS X Mountain Lion 10.8.3 on August 23, 2012 and iPhoto '11 9.4.3 on August 22, 2012. I have started having problems last month with freezes, various Apple software not working properly, and after the last update, I no longer can access my flash drives. I recently posted about my problems with iPhoto not letting me look at individual photos and showing only the black screen with thumbnail strip on the bottom (followed the reply poster's advice, thank you, but without any luck).
Now I am having issues following the last 2 updates from Apple to my OS.
- Spotlight will only look in the web (followed the steps provided by another discussion by going to system preferences, selecting all the files/areas to exclude using the "+" sign, then using the "-" to remove all the ones in privacy to force spotlight to reindex, no luck, still not working, even unchecking the webpages box in search results)
- Extremely slow response of my iMac, for instance, looking in my Applications folder on my dock, it opens in stages with each stage getting bigger and bigger until it is open to its normal window size (hope that makes sense)
- iTunes corrupted immediately after the lastest update when I tried to create a new folder for music resulting in a corrupted iPod and having to restore the iPod and reload the iTunes and all my songs from back up
- iMac no longer recognizes any of my flash drives (the USB ports recognize my iPod, Seagate external, digital recorder, etc) but refuse to recognize my flash drives. My flash drives work fine on all other computers both Mac and PC (have a 2 Memorex, 2 PNY, and 1 Scandisk brands). I did what another poster suggested (I browsed to see what to try before posting here). When I go to disk utilities, I am unable to "verify "the flash drive and not able to "mount" it
The flash drive is grayed out as are the other steps.
I am ready to uninstall Mountain Lion and go back to the OS that my computer came with in Jan 2010. I have not had any issues with Mountain Lion until last month. I am open to suggestions and ideas, not sure what happened in May (I did not load any new software, no brown outs, black outs, nothing done differently in May that I had not been doing all along).
Thanking you in advancePlease read this whole message carefully, especially the warnings, before doing anything.
1. I can only guess which of the modifications you've made to your system is causing the problem. The changes suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, refer to its developer for support.
2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.
3. You should either remove or update the following system modification(s), if an update is available from the developer:
N/A
and definitely remove at least the following:
BlackBerry Desktop Manager
CleanMyMac
Eltima SyncMate
Seagate Storage Driver
† Sophos
† Symantec AntiVirus
4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job. I can't be more specific, because I don't install such things myself. Please do your own research.
You will generally have to reboot after uninstalling a system modification. Until you do that, the uninstallation may have no effect, or unpredictable effects.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.
Again, please don't ask me to do this research for you. You can do it better than I can, because I haven't installed the product and I may not even know what it is.
If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.
5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.
6. If you still have problems after making the suggested changes and rebooting, post again. Remember: if you don’t like the results of this procedure, you can undo it by restoring from the last backup you made before you started.
Remove the Sophos product by following the instructions on this page.
Remove the Norton/Symantec product by following the instructions on either of these pages:
Uninstalling your Norton product for Mac
Removing Symantec programs for Macintosh -
My HP Officejet L7780 is an All-in-One with a fabulous feature of Direct Digital Filing allowing us to do a digital scan and filing into a folder on my Mac. It is operated entirely from the printer by a single button.
It works perfectly on my MBP with Snow Leopard.
On my new MBP with Mountain Lion this function does not work - (the printer cannot find the computer, or says it is not turned on or it is not accessible..) Applecare cannot explain it - the Apple Genius does not know how to fix it - HP washes their hands saying the printer is no longer Supported.....
I have a perfectly good printer/scanner/copier/fax - and i can still call a scan from my computer - but i can no longer send a file from the printer.
I've done all the software downloads, uninstalled and reinstalled all the MAC-OS and Printer software, 3 times - looked throughout the HP website for udpate drivers to work with OS10.8
Does anyone know how to fix it, please ?Hi ShlomiL,
Thanks - i'm sure your answer is correct, it is totally consistent with the observed facts. but i ask myself WHY, oh WHY does Apple do such a short-sighted move to cut off legacy apps or legacy hardware forcing people either to not adopt their latest hardware/software, or waste totally good office equipment which is still perfectly workable.
As luck would have it, i have an MBP with OS10.6 for my business - i can do a Direct Digital file scan to it perfectly OK but my new Retina MBP which i use for all my personal finances, taxes etc is the one i want to use with the printer, at home.
I can get stuff from the scanner to my home MBP but have to do that poor workaround - and i refuse to be forced to trash a perfectly good 4 year old printer just to please some software re-designer.
Is there a work-around (hack ?) where i can download the old SMB file/driver into Mountain Lion and replace the SMBX version which comes with the new OS, please ? -
HT3500 Problem printing from MacBook Air with Mountain Lion to HP Photosmart Premium C310a Printer
My HP Photosmart Premium C310a printer used to work fine with my MacBook Pro printer running Lion. I bought a new MacBook Air that comes of course with Mountain Lion. I added a new printer from the System Preferences. The printer will print sometimes. Sometimes the printer just restarts itself and then will print. I used to have an excellent HP Scan Utitlity. That is now gone and it is really hard to scan anything. I am beginning to think it is time to get rid of the HP Printer and buy another one that fully supports Mountain Lion. Can anyone help me here?
Hi - if you haven't done this already, HP support lists several download options including software for OS X for your printer - I would try that route since what comes with Mountain Lion doesn't seem to work - let me know how you make out
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