Download DVD movie for iTunes Store not showing up in my purchased items

I downloaded a DVD movie from the iTunes store but it's not showing up in my iTunes application or any where else that I can see. What am I doing wrong?

I am having the same problem. Have you heard anything back on this, or figured out anything that might help me as well?

Similar Messages

  • HT201272 I downloaded sveral ringtones and they are not showing up in my purchased items.   I had to wipe out my phone so they are not on there anymore.  Please, any advice would be appreciated!

    I recently had to wipe out my phone and lost everything!  I have been able to recover all apps, pics, songs.  Lost alot of my contacts due to me not backing up my info to icloud more often.  (my mistake)  However, I cant find any of my purchased ringtones.  They are not showing up in my purchase history on itunes either.  I do have the receipts for all of them tho.
    Any advice or info would be greatly appreciated!

    Ringtones are currently a one-time only download, they won't appear under the Purchased tab nor in the cloud. Have you got copies of them in the Tones section of your computer's iTunes library or in the backup of your downloads that you can use to re-sync them to your phone ? If not, and they are still in the store, then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

  • I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

    I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded".  Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • Rented and downloaded a movie and it's not showing up?

    Rented and downloaded a movie and it's not showing up?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Request a redownload
    How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

  • How can i re download a movie from itunes store that i bought but it crashed while downloading?

    from the "download recent purchases" on itunes i can seem to be able to access movies, only music, apps and tv series… how can i re download a movie from itunes store that i bought but it crashed while downloading?

    If it never finished downloading then, Store>Check for Available Downloads

  • I have a ipad. I attempted to download a movie fr itunes " cannot not download from cellular data. U need to connect to a wifi". How do I do that. Thanks

    I Have an ipad. I attempted to download a movie from iTunes, however comment was " u cannot download from cellular data, u need to b connected to wifi" . Could  u please tell me how I go about that. Thank

    I see you have good coverage in Australia for Internet ...
    http://en.wikipedia.org/wiki/Internet_in_Australia
    I'll assume you don't have Internet Service at home, so ... first you get that. Then you hook up a WiFi router to the service in your home. Here's Apple's router. I believe you have your own Apple Store in Australia; this is the U.S. store.
    http://store.apple.com/us/product/ME918LL/A/airport-extreme
    SO ... with two things (home Internet service and WiFi router) ... you have it.

  • Songs I have purchased on iTunes are not showing up in my Purchased playlist but are in my iTunes library

    This has only been happening since updating my iPhone 5 to the new IOS 7.0.2  software and it has duplicated a new purchased playlist on my iTunes library. I have tried syncing the iPhone to my computer but still no luck they are not showing up in my purchased playlist.
    In saying that, some songs I purchase do show up in the playlist but others don't or only half of an album shows even though I have downloaded the whole thing. It is driving me crazy!! Has anyone else got this problem and what did they do to sort it?
    Thanks!

    Hi samfergs,
    I'm not sure how the Purchased Playlist decides what to put into it, but if you want to see all of your purchased items, then you need to go to the iTunes Store, and on the right side, under Quick Links, click on Purchased.
    Then, click on the Music (or whatever other purchased items tab you want to look at). If you are looking at Music, click on All Songs, and then on "All" or "Not on this Computer" (depending on what you want to see).
    Cheers,
    GB

  • HT201272 I have purchased a movie and elected to download later; when I go to the iTunes store, it shows where it is purchased yet when I go to the movie it ask for it to be purchased, will I be charged twice for the movie I have not downloaded yet?

    I purchased the movie "Black Nativity" at midnight and selected to download later; it shows that the movie has been charged in my account for billing, however; I when I go to download the movie, it ask for it to be purchased versus download.  I would like to know if I will be charged again for the movie upon selecting  purchase movie?  I would like some direction as for how to download the movie that I already purchased.

    Clicking on its purchase price again may result in you being charged again. Does the Store > Check For Available Downloads menu option download it
    Or does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for downloading

  • Why is my ipad itunes store not showing music at the bottom for browsing of music. It only have podcast n ituneU

    Im sick of unable to download song fr i tune!!!

    Oh...and I found a faster way to delete ALL songs off my iPad at once.  Here it is for FYI purposes:
    Settings ==> General ==> Usage.  Tap the Music icon/line.  In the right side of the screen, it will show your the various selections (say if you have audiobooks on your device, as well as Music).  Click the Edit button at the top right of the screen.  You'll see the red "minus sign" circles show up next to each item.  Tap that red circle and a red delete button shows up further to the right.  Tap the "Delete" button to confirm you want to delete that audiobook or your music.  Press the "Done" button at the top when you are finished.

  • ITunes 11 won't play downloaded rented movie from iTunes Store

    Last night I rented a HD movie from the iTunes Store. I downloaded it to iTunes 11 on my 17" MacBook Pro running OS X 10.8.2 and Quicktime 10.2.
    First off the movie has a blank icon but when I click on it it does show the details of the movie. However, when I try to play it all I get is this message — "This movie requires QuickTime, which is not supported by this version of iTunes."
    As far as I know everything on my computer is up to date so why is this message appearing? For the **** of it I tried the 32 bit trick but iTunes wont start under that!
    I then tried playing movie on my Apple TV2 — I can see the movie in the Rentals section but here it is asking for me to Authorise my computer! When I do this on my computer I am told it is already authorised which I knew anyway!
    This is most annoying!

    I am having an identical issue but it is for a Movie I actually purchased from the iTunes Store (Casino Royale).  I get the exact same error message in iTunes when I try and play it This movie requires QuickTime, which is not supported by this version of iTunes." and the artwork for the movie will not show up, even if I try and manually add artwork to the Movie myself. 
    My software is all up to date and I have tried deleting the movie and re-downloading it from iTunes a number of times.  Still nothing.

  • ITunes Store not showing the latest episodes

    For some reason the latest 7 or so episodes are not showing up on the actual iTunes store page but if you are subscribed to the show in iTunes it is still pushing all the current episodes but they are just not showing up on the actual store page. At the moment it is showing only episodes up to episode 15 but there are actually 22 episodes but for some reason only the store page is not showing them but yet the RSS/XML file and iTunes is downloading them and showing them.
    Feed URL: http://munchtech.tv/thesocialshow.xml
    iTunes Store URL: http://itunes.apple.com/gb/podcast/social-media-weekly/id406365422
    Thanks for your help,
         Aaron

    I'm afraid I can't offer any explanation for this. The feed seems to be perfectly OK, the episodes I checked downloaded OK, but the Store plainly hasn't checked the feed since shortly after March 5th. This sort of odd thing does happen very occasionally - sometimes it sorts itself out eventually. There isn't really anything you can do about the feed to help matters, as far as I can see. You could try approaching iTunes Support, but be warned that you will probably just get a form answer which doesn't address the problem. Go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them.

  • Itunes store not showing up on apple tv?

    after several weeks of working fine, the itunes store now does not show up on apple tv. any ideas why? and how can i get it back?

    Same here.  It's been working just fine for months and suddenly last night (01/05/12) I no longer have any access to iTunes Store or Netflix from the main menu. My only choices are Internet, Computers, and Settings. And according to the settings, it still indicates that I am still signed-in to iTunes.

  • How to Download a movie from itunes store USA when I am Canadian

    How do I purchase movies from the itune store. This is what I bought the iTouch for - airplane travelling which I do a lot. I am Canadian and the Canadian itunes, I just found out does not have movies and there does NOT seem to be any way I can open an account on the American iTunes store even though I am trying to register with my American Express card.

    Short of moving to the U.S. (so you have a U.S. billing address) and getting a U.S. based credit card (billed to the aforementioned U.S. address), you can't. And is it really worth trading decent health care for a few movies?

  • Ringtone's from itunes store not showing up?

    I have bought 5 ringtones over a period of time. tonight when i plugged my iphone in to sync with some new songs i'd added to my library(songs not ringtones) everything went just fine.  I decided to set my alarms for the next morning and noticed all my alarms had been set to default songs (marimba, ascend...etc) i noticed all my ringtones were gone.. i thought maybe it was just in my alarm section so i checked my ringtone section..also missing.  i plugged my phone back in made sure all my ringtones were checked for syncing also check in the "tones" section on my ipod through the computer and the "all tones" box was checked.. i'm really confused..   so now that i've done everything i can think of i'm hoping someone knows what i did or something the phone did not sure what i could have done wrong :/

    yeah it shows up in the purchased section everything. in fact when i click the name of my iphone on itunes and click tones it shows the tones there but when i try to play them from my computer i get an exclamation point from them...  i've had some of the ringtones since april so it kind of confuses me why tonight they ALL messed up

  • I purchased a movie for my last ipod nana on my last laptop but it's not showing up in my purchased items. Do I need to buy it again? Or what do I do?

    I had my last laptop stolen with the movie on there along with my other itune purchases, but then I had to return my ipod nano bought a new ipod nano and I got back all my other purchases items(songs) but I didn't get my movie. I was wondering is there a way to get it back?

    You should be regularly backing up. You will have to purchase again as there is no way to retreive a movie.
    Music and TV shows can be reloaded (currently US only) as well as Apps and books
    http://support.apple.com/kb/ht2519

Maybe you are looking for