Download error 101 - even though plenty of disk space available

Trying to download/ install Elements 12 and keep getting the error 101 message - have ample disk space - this on windows 7 using Internet explorer.

See Solution 2 on the following page for an explanation and steps to resolve it...
Troubleshoot Adobe Download Assistant  :
http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html#main_Solution_2

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