Download Error after paying for music

I have paid for two albums off of Blackberry World. When I go into the downloading area all that shows is download error under the progress bar. I have tried canceling the downloads, battery pulls, clearing out the cache, etc. I have not been able to get my albums to download at all. All apps I purchase download and install fine. I am always connected to a WIFI source when I am attempting this. Anyone have any ideas before I look for a refund????

Hello jmsnsdrinker, 
Welcome to the forums. 
I would suggest you use one of the methods listed on the below page to contact BlackBerry to have this investigated. 
BlackBerry Technical Support Services
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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