Download error apps don't show up

after installing creative cloud, list of apps dont show up. it only says download error click try again or contact costumer service. I tried to everything but still it says download error.
Frustrating because i want to download PS free trial but i cant because it doesn't  show up
help plssss

Hello,
first of all you should have a look there:
Creative Cloud Help/Troubleshoot download and install issues
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
And it could be necessary to use you have "Adobe Creative Suite Cleaner Tool". Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html   and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter

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