Download Error in Apps tab

It says Download Error when I click on the apps part of my CC widget. I click reload and it still won't go through, and says to contact customer support. I have tried restarting my computer, signing out and back in. Adobe chat was closed. I cannot update any of my apps.

Here is the download error. It doesn't have a code, I have no option to cancel and when I click 'reload applications' it gives me the same page. I've tried signing out and back in and I have a network connection. I can't find an uninstall for the CC downloader yet, I figure a fresh install may fix it.

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    Hi zachrattner,
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  • Download Error on Apps Tab

    I can't download any apps please help i really need to use the apps.

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -Enable Mac Root User https://forums.adobe.com/thread/1156604

  • Download error under apps. After following download steps multiple times still showing error message.

    Download error under apps. After following download steps multiple times still showing error message.

    Hi There,
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    Creative Cloud - Download error - stubborn error
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  • CC App states Download error on Apps page. Press retry to try again

    On Mac 10.8.5
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    Hi ParagonLtd,
    Please try to apply the updates manually: http://prodesigntools.com/adobe-cc-updates-direct-links-mac.html.
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    Regards,
    Romit Sinha

  • Download Error on apps thought CC on a MAC

    I'm a CC user.  PS and LR give "DOWNLOAD ERROR" when I try to download from the desktop or web access.  How do I download when it won't access the program?

    If that is the case , try below steps:
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    Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
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    Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
    3)
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    2) You will get a text box, type-in below command and then hit 'Return' key.
    /library
    3)Then navigate to Application Support>Adobe.
    Right click on Adobe folder and select "GetInfo" option.
    Expand the Sharing & Permissions section.
    Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
    Please click on '+' symbol , it will open list of user accounts.
    Add Currently logged in user name and Administrator  user name  user accounts and then provide "Read & Write" permission to all user accounts.
    Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.
    Important : Make sure you had provided full permissions to Adobe folders  from  both ~/library/Application Support and /library/Application Support .
    Then launch Creative Cloud app and  try loading Apps list .
    Still face same issue , follow below steps:
    Quit Creative Cloud desktop app.
    1)Please click on Apple menu icon and select System Preferences, and then click Network.
    2)Choose the network that is currently connected to internet that can be Ethernet or Airport(Wireless).
    3)Then click on Advanced button and click Proxies Tab.
    4)Under 'Select a Proxy server to Configure' Uncheck all the proxy check boxes, then uncheck 'Use Passive FTP Mode (PASV)'.
    5)Then click on Apply Now button.
    Then launch Creative Cloud app and  try loading Apps list .
    Still face same issue ?? let me know 

  • Download Error in "App" menù. How to resolve?

    When I open Creative Cloud Desktop (Mac OS X 10.10.2) in the App section appear a "Download Error" and a "Reload Applications" button that does't work.
    All the applications works fine, but i cannot update or download other app.
    Thanks

    Hi Adolfo,
    Please refer to the threads below where this issue has been addressed:
    Creative Cloud "Download Error" message
    Creative Cloud - Download error - stubborn error
    Regards,
    Sheena

  • Creative cloud desktop won't load the "apps" section/shows download error/ have uninstalled & reinstalled/ also completed yosemite os install successfully to see if it was a compatability issue/but still shows download error on apps/ this only occurred af

    I have a macbook pro 2010 & extra storage and drive space
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    I uninstalled & reinstalled the creative cloud desktop
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    I have checked for the answer in the troubleshooting guide
    nothing seems to apply at this point...
    didn't know if anyone else was having the same difficulty?
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    is this the 'unknown' download error or some other error?  attaching a screenshot of the error if it's in english would be helpful.

  • Download Error for apps from Creative Cloud desktop

    I have just signed up for the CS6 cloud package. As a teacher, I've paid for the Student or Teacher arrangement. However, I have not been able to download and install any of the applications. My first attempt was to download Acrobat from the website downloader; the system went throught the motions of installing the Application Manager app, but failed even though the icon was installed on my desktop. So I tried by installing the Creative Cloud desktop app. The installation seemed successful, but a cannot even get to see the apps and get a Download Error message!

    Hi, Deian47
    If the above link doesn't work then follow the thread http://forums.adobe.com/message/5469534, it has all the possibilities and their solutions.
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  • Download error in apps menu on dekstop application

    in my desktop application my apps wont load it says download error with a reload application button

    Jordanf72273795 please utilize the steps listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to resolve the download error.

  • Download Error on Apps page

    I'm trying to load my apps page through Adobe Cloud but it isnt loading, instaed I get the Download Error sign. I seem to be online ok?
    My OS is OSX 10.8.5
    Also does my Subscription allow for 2 users or just one?

    Hi Chris,
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    For Download Error.
    Try the following steps and let us know if it helps:
    Please download and run Creative Cloud Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
    Run Creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
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    Go to creative.adobe.com -> Download Center -> Download Creative Cloud
    Let me know if it helps.
    Thanks!
    Eshant

  • "Download Error" on "Apps" screen

    I have tried downloading and installing Adobe Creative Cloud several times in multiple browsers now, but every time I go to view the “apps” screen I get a “Download Error” on the screen. I have tried downloading the program in both chrome and IE and tried restarting. One of the possible solutions I found says to delete the “opm.db” from  this location: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE. I have tried this and had no success. Another possible solution I have found involves renaming some folders that relate to the Creative Cloud download, but I haven’t been able to find any definitive answer.

    Creative Cloud - Download error - stubborn error

  • Download error under apps in creative cloud

    After ages with someone controlling my computer, i gave up because i didn't think she new what to do next. I have the error message under the Apps section  Download Error  get help.
    Any solutions or  what  the problem is?
    Richard

    Have you tried to give permission for Adobe folder under ~/Library/Application Support
    If not try  below steps
    click Gear icon on the top Right corner and Quit Creative Cloud App
    Click on Finder and hold command + shift+ G keys on your keypad.
    In the go to folder window type exactly ~/Library and click on Go
    Open Application Support  and right click on Adobe  folder and select get info
    Under sharing and permission Click on lock and unlock it
    Click on  add your current user name and administrator if not added
    Then give Read and Write permission for Admin, system, everyone and (your user name)
    Click on gear icon and choose apply to enclosed item
    Then Click on Lock
    Launch Creative Cloud App

  • Download Error on Apps

    So here I am, all hyped up by Adobe's message in my inbox about all the new features. Err, Download Error. Please! Any other Mac users grinding their teeth? Come on Adobe, I'm paying almost £50 a month for this...

    that problem will be fixed in Creative Cloud 2015

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