Download error - InDesign trial!

Have downloaded the Creative Suite, but when trying to install the up in just comes up with 'Update Failed. Download error' and the only option is to retry (which fails again) or contact admin.
I've tried to do it on two seperate computers and am getting the same result on both. Help!

Nobody can tell you anything without proper system info or other technical details.
Mylenium

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My download for Indesign trial wont come up so i cant download it.

My download for Indesign trial wont come up so i cant download it.
. Please help?

Those two files need to be stored tegether in a convenient placeon your hard drive, not on an external drive, where you have plenty of free space. Running the .exe should unpack the deploy folders and the actual installer. Do not attempt to decompress the .7z file.
Once you've run the .exe, you should turn off anti-virus and spyware scanners (and probably User Access Control), then run the Setup.exe file that was extracted when you ran the first .exe file.
Note that the setup files must be present in the same location as they were during installation if you want to uninstall, so you might want to put them in a convenient but out-of-the-way place before installing. Adobe tends to sugeest the Desktop, but I personally think that's a poor choice. I downloaded the Master Collection and just made a subfolder for it in my downloads directory so I can find it again. Where you keep the installer files is not the same location where the program will actually install. On 64-bit versions of Vista it is essential that you install in the Programs (x86) folder and I recommend you just accept the default location.

I can't download the InDesign trial - Exit Code:6

Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\ROBERT\AppData\Local\Temp\{6E171AEF-B331-40F7-B108-F01E283D0347}\InDesign_10_LS 20_Win64\Adobe InDesign CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
Can anyone explain this to me?

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

Downloaded the indesign trial and see it in my applications, but won't open. what is wrong?

Hello,
I downloaded the trial version of Indesign and it successfully downloaded and i see it in my applications on my mac. when i click on it, it just doesn't open at all. It looks like it will open then displays the red adobe sign at the bottom of the screen and doesn't open/do anything. Any help is appreciated, needing this for a final project
Thanks

You can delete it and go into the Purchased tab in the App Store can click Install, and will not be charged again.

Download error - Indesign CC - no special code, sorry

This happened when I was told there was an IDCC update and I attempted to download it.
I'd updated Creative Cloud 4 days earlier. Running OSX 10.9.3 - by the way, Indesign still loads ... just the old version (2013).

Quindaro please see Possible solution for people having problems updating InDesign CC to 9.2.2 on Windows 7/8 for a possible solution.

How long should it take to download the InDesign trial?

I have downloaded the creative cloud and it shows that Indesign and Photoshop are uploaded apps. Then when I click on them nothing happens. I tried to download InDesign again. All my computer is showing is a spinning icon. There is no percentage of completion, nothing to click on status, just a spinning wheel. I am concerned. Can you help me?

Hi e_doug,
The download and installation of Indesign should not take more than a few minutes and it also depends on the network speed as well as the computer specs.
If the Creative Cloud Desktop App shows the apps as installed then please check your system, under Start > Programs, if you are able to find the application or not.
If not then please follow solution 2 and 3 of the KB : http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Regards,
Rave

Download error on trial mastersuite cs6

It keeps gettiing suck for a week now

Hi,
You can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.

InDesign Trial download does not recognise me as an Administrator

I am logged in as an Administrator and am trying to download the InDesign trial. Having got to the end of the download, it announces that I need to be logged on as an Administrator, which I am, but only offers 'Quit' as an option. I can't see how to resolve this and would appreciate any advice.

It shouldn't matter, but try logging in with the actual Administrator account for the machine.

Indesign Trial Download says Not Authentic

Hello. I have tried downloading the InDesign Trial App and upon downloading, an Adobe message says it is not authentic and the download process ends. I have tried several times and the last time my anti-virus blocked something. What's up with this?

I take that back.....I was downloading the paid version and all was working....now I just got via the Adobe Application Manager
"Adobe Genuine Software Validation Failure. The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit"
Awesome......
I downloaded it from here:
https://creative.adobe.com/products/indesign?message=welcome

Why Can't I Log In to Install the Indesign Trial Version?

I set up an Adobe account, loggied in, and downloaded the Indesign trial version, however, when I tried to install it, the system kept saying my user ID (e-mail address) and password did not match, even if I was able to sign in before. I clicked on the trouble with signing in link, and entered my e-mail address. The system then said that e-mail address was invalid. So I tried to use a different e-mail address to create a new account, however the system said that the new e-mail address already exists. What should I do?

Hi sz9688,
Please reset the password for your Adobe ID and then try signing in and check.

I'm trying to download the trial for adobe indesign but it keeps failing and saying 'download error, please try again or contact customer support (49)' Can anyone help? I'm using a laptop on windows 8

I'm trying to download the trial for adobe indesign but it keeps failing and saying 'download error, please try again or contact customer support (49)' Can anyone help? I'm using a laptop on windows 8

Rachelh20713544 for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

InDesign Trial Download Error

I receive this error message when I open the Install Adobe Download Assistant while trying to install the InDesign trial. My operating system is Mac OSX Version 10.7.5.

Hi cpaga46,
Please remove your current installation of the Adobe Download Assistant and reinstall. You can find more details under the Known Issues section of Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html#main_Known_issues.
Alternatively you can try downloading from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.

InDesign trial crash/Error saving as PDF

I recently downloaded the InDesign CS6 trial to piece together a magazine I am creaing for my senior project. Its 20 pages, and it does use quite a few images. I first got the export error then tried replacing images with smaller versions. Didn't work. I then tried the "divide and conquer" method. I was able to export just the cover as a blurry, low quality PDF. When I tried exporting the cover and just my first spread (pages 2 and 3), I got the error again. When I tried to export the magazine as a whole, it stopped exporting at pages 4 and 5 (spread 2). I tried all sorts of quality differences, and closing programs. When I removed all images from spread 2 and 3, I still got the error.
I tried closing InDesign and then browsed the site for solutions. When I tried opening InDesign again I get the pop up box for Error: 16 telling me to uninstall and reinstall the product.
This is due very soon and my graduation sorta relies on this. I've been tampering with this for ages and I have no time to reamake it. Please help.

It sounds like you "sort of" did a divide and conquer. Don't presume that the problem is on a particular page because the export stops there. Will pages 2 & 3 export alone? 4 & 5? If it continues to fail with the images removed, it's likely that the problem is actually in the text. Try moving the text frames to the pasteboard (don't delete them) and see if it makes a difference.

CS6 trial download error message.

When I download the CS6 InDesign trial version, it gives an error message: You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms............But my OS X 10.6.8 is listed on the system requirement.......confused.....

Moving this discussion to the Downloading, Installing, Setting Up forum.
Gdadobe what operating system are you using? Where did you download the trial of CS6 from?

Indesign subscription - download error unable to contact Adobe

Hello everyone, someone, anyone,
I hope you can help me. I just purchased a month-to-month subscription to Indesign. I am running Windows 7, IE 9. I've already spent a couple of hours and I am so frustrated and regretting the purchase now. I've tried to look for the answer myself, I've uninstalled and reinstalled the download manager on the desktop and even used the troubleshooter. It keeps saying something to the effect DOWNLOAD ERROR Unable to contact Adobe connect to the internet and try again. I am obviously on the internet so I don't understand. Could you kindly direct me to a solution? I have a deadline on something so simple that I'm now kicking myself for even thinking this would be a snap. Any help would be greatly appreciated.
Thanks in advance,
Gwen

You can do a trial download from Adobe.com or a direct download of the Adobe Forums as suggested in
forums.adobe.com/message/4577185
and then license it with your Adobe ID with which you have bought the subscription.

Download error - InDesign trial!

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