Download error message - I can't view apps or updates.
After a failed attempt to update photoshop the apps panel in my creative cloud window says download error and won't refresh. \
I can't view apps or updates. I quit Creative Cloud and reinstalled but it still displays the same message.
How can I fix it?
Hi Tarff Street,
Please refer: Re: Creative Cloud - Download error - stubborn error
Thanks,
Atul Saini
Similar Messages
-
how to fix the error message itunes can't sync apps because it can't determine what apps are installed
Hi,
This may be Helpful
AMDS for Windows
http://support.apple.com/kb/TS1567 -
Get download error message - but can open download ok
When I download a file from the Internet (using Firefox 3.6.8) I always get the same error message: /Users/Home Folder/Downloads/example subject 7.pdf could not be opened, because an unknown error occurred.
Try saving to disk first and then opening the file.
Yet when I open up the Downloads Folder I can open the file just fine.
Any ideas of how I can fix this glitch?
Thanks,
DantyIf emptying the Firefox cache doesn't work, you may try to find out
what application is set by Firefox to handle the .PDF component
of the process whereby the Firefox browser has another app open
the .PDF. You can choose within the Firefox preference settings to
have certain apps (listed in the Firefox settings) handle certain kinds
of files. By default, some kinds of the common ones formerly dealt
with automatically by older versions of Firefox are not set to do any.
Perhaps a review of Firefox' own settings in its applications, may help.
It may be something else. The browser version reflects new changes.
Since I've always used the option, for the sake of security, for .PDF
and other items to download first and then I can choose to see if I
want to open them, this kind of issue has not been a problem for me.
The 'Clear Recent History' in my Firefox 3.6.8 browser also clears the
Cache and most other items. I use it manually as well as have it set
to clear many things when I close or quit the browser. That may help.
{There also could be a matter in how the Firefox app was installed; if it
were installed via another user account, or if there is another issue in
this matter not directly related to the browser; but in the user accounts.}
I wonder what is selected by your browser as the default handling agent
of the .PDF files. And if you have Preview set, or if you have Acrobat
(reader) also available to the System, as a choice to open those files.
The ability to choose or not choose may be what is messed up. And in
the case of a browser, this choice is done within Firefox browser settings.
There are support files, not where your Firefox bookmarks are kept, that
could be corrupted; and if you totally uninstall Firefox except for your
bookmarks files, then re-install, (and check Firefox apps pref settings)
it may be the final means of correcting such an issue, if it persists.
Once an item has gone through the Download manager, it would be
available to the Finder to handle the file with whatever defaults you
or the system have set to open or read such content.
I've never had that kind of error message, though; even when the more
recent Firefox browser's apps settings were not set to use a chosen app
to perform a function in unison with the browser's newer listed capabilities.
So, that is an odd matter to behold... Could there be a need to perform
general routine and preventative system maintenance on the OS X?
Good luck & happy computing! -
Why am I seeing a "Download Error" message in Creative Cloud Desktop app?
am connecting with the internet and my login info. is correct but always i have a massage say download error please contact customer support .
do i have to download it again ?What browser, and have you tried with your firewall temporarily disabled?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088 -
Every time I try to update my iPhone 4 to iOS 6 an error message pops up how can I get it to update
im having a similiar problem but my iphone 4s is stuck in the recovery mode.. like every time i restore the phone to factory setting it redownloads the firmware but nothing changes. any ideas?
-
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
I get a download error on the creative cloud desktop app. When I click reload applications it remains the same. How can I get this message to be removed?
Hi Bericala,
Same issue has been discussed in the below mentioned link.
1) Creative Cloud "Download Error" message
2) Creative Cloud - Download error - stubborn error
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal -
I have several episodes of a TV show where it says download error, tap to retry and when I do it repeats the error message. Can I get it to work or get reimbursed for the ones I'm missing? I'm using an iPad 1 which has worked fine for all the others.
Hi AlpineJean,
I'm sorry to hear you are having issues downloading some episodes to your iPad.
I would first suggest you sign out of your iTunes account on your iPad, restart the device and sign back in.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
Click on the link below for additional troubleshooting steps with more details and screenshots.
I've quoted some helpful highlights for you:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
To view or download previously purchased:
TV Shows on iOS
Open the iTunes Store on your device.
Make sure you are signed in with the same Apple ID you used for the original purchase.
Tap More from the bottom navigation bar.
Tap TV Shows.
Locate the TV show episode or series you would like to download.
Once you've located the TV shows you are looking for, tap the download button.
The TV show will begin downloading.
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.
If this does not resolve your issue, please follow these instructions for support from the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Have a great day!
- Judy -
"Download Error" message in desktop app
Had an issue with updated payment info not taking a little while back. Found out when the desktop app gave me the "download error" message and to contact customer service. Got the billing info squared away but the download error message I'm getting is still all I can get on the desktop app.
I've tried signing out and signing back in, uninstalling the desktop app and reinstalling and still no joy. Anyone else having this issue? Or any insight as to what else I can try?
ThanksWhat browser, and have you tried with your firewall temporarily disabled?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088 -
Can see list of old emails, but error message when trying to view message.
Ok, after a Mail crash (10.4.1), there were no accounts listed and of course no old emails, sent or in the inbox, were visible.
We reentered all the account info, as if we were starting anew, and now we are able to see the list of all old emails in the inbox and sent mailbox, but when we click on any message before the crash, we get this error message:
The message from David Crandon, ([email protected]), concerning (the subject of the email), has not been downloaded from the server. You need to take the account online in order to download it.
Now, obviously, the accounts are online because we can send and receive new emails with no problem, and of course, the old emails aren't going to be on the server anymore.
Can anyone help?
Thanks.Well, didn't work. I spent an hour and a half just trying to get my 76yr old uncle to back able to drag and drop into the correct folder, and then trying to find the file when he didn't....!
Anyway, it didn't work. After removing the Envelope Index file, and reimporting the messages, everything was the same. He could still see all his old emails in the list in Mail, but got the same error message when trying to view them.
Then, we rebuilt the inbox, and now none of his old messages are visible! However, they are still on the computer.
All his old emails are ".emlx" files and if we click directly on one of them, then Mail will launch and display the message properly in it's own window. But again, we get the above error message if we try to view it by selecting it from the message list in mail.
One interesting thing...in the Library->Mail folder their are two folders, "Mailboxes" and "Mailboxes.mbox". Both at the same level. It's the Mailboxes.mbox folder that has all his old emails. Although all the old ones have the suffix ".elmx". In the Mailboxes folder are all the new emails since we reset all the prefs in Mail after the crash a couple of days ago.
Anymore help please to get mail to recognize all these old emails?
Thanks,
David -
New MacPro 10.9.4 purchased three weeks ago included Keynote. App worked fine. New update for Keynote was released August 21. Just downloaded the 6.2.2 update. Tried to launch app and now get error message "You can’t open the application “Keynote.app” because PowerPC applications are no longer supported." Confused as to why it worked prior to update. Nothing else has changed. No issues with recent iMovie, Pages or Numbers updates. Any ideas?
I tested this:
Reinstalled Aperture 3.1 from the Trial Installer.
In some way it seems to be working. But the whole thing is a scary Chimera.
It can create an Aperture library. I can import and edit images, even in Graphic Converter ias an external editor.
But the Media Browser does not show the aperture Library that I created.
The versioning is inconsistent. The library appears as an Aperture 3.4 library in the Finder. Aperture 3.5 seems to be able to read this library and to upgrade it to 3.5
The Applications folder is showing the application as version 3.4 and as compatible. Spotlight is showing it as illegal.
When opening the chimera Aperture, I see plenty of warnings in the Console window:
An Aperture "Hang" report
xpcproxy assertion failed
com.apple.IconServiceAgent: main failed to composite image
quicklookd: Warning
and more ... the hang was critical. I had to force quit Aperture more than once.
So be careful. I would not trust any important Aperture library to this patched application, without testing thoroughly. Be careful with your precious photos. -
My iPhone only downloads apps from iCloud, the songs get almost finish then I get a download error message. Also the only thing that syncs are the apps, not the music when I sync on pc?
Hi,
I experienced the same issue as you have. What worked for me is the following:
Go to iTunes store on your iPad. Under Downloads (the icon to the bottom right) you should see the episode that is causing you the issue. Delete this episode (swipe to left). Then retry. This worked for me.
The workaround is far from ideal and Apple needs to find a solution for this as you are not the only one who reported this issue.
Regards
CO -
Download Error message in Apps
The apps category in my CC keeps giving me an download error message even when I click the reload apps button. Does anyone know how to resolve this issue?
I am on an hp experiencing a similar issue e.g., Creative cloud download error 'undefined'. On an hp. screengrab attached.
-
hi, I'm a novice..be gentle! Tried to download Amazon Free... Asked to update my security I pushed OK...screen went white, then an error message saying ' Cannot connect to App Store', however I am already on it! Pls help!!
Are you trying to download the amazon store app? Does this happen with all apps or just amazon?
Try this
Make sure IOS is updated to latest version
(How to update your iOS device
http://support.apple.com/kb/HT4623)
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute). -
I'm unable to reinstall apps. I get the Download error message. What to do?
I"m reinstalling Adobe apps on a new computer and I get the Download error message. I"ve uninstalled everything, used the Adobe Clean tool, reinstalled Creative Cloud and still get the Download error message. Any advice for me?
Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Maybe you are looking for
-
I just got my iPhone set up the way I wanted. Then I went to back it up on my laptop for the first time. I accidentally declined the option to set it up as a new phone and set it to back up from my boyfriend's phone. I lost all my contacts. All i wan
-
Considering AppleTV, not enough HDMI ports
I really want to get an AppleTV, because I've got a boatload of iTunes TV and movie content on my Mac, that I want to watch on my TV. Also, some things like the NHL package and other stuff is kind of cool. But, I've got an HDMI port problem, and I'm
-
How do I create monthly remiders on a Nokia 5800 ?
Hi, I am trying to configure monthly reminders on my phone via calendars. I am just seeing an 'Anniversary' option. Is there a generic 'New reminder' with monthly repeat ? Regards, MW
-
Facebook video cannot click adobe flash player pop up
When recording a facebook video on a friend's wall, an adobe flash player message pops up asking if I allow facebook.com to have access to my camera and microphone, with the options of allow or deny. In order to record a video, I must hit allow, but
-
"TRT_Send_Jython_HTML_Email"
i have attached to my project and make necessary configurations but i couldnt make a connection with exchange server. can anyone please share an experience? thank you