Download error; Photoshop CC

Creative Cloud says there is an update for Photoshop CC. I click download and get a message that says "Download error. Press retry or contact customer support(49). Same results each time I try over last few days. Never had a problem with updates before. Windows 8.

Hi Steve,
Please use the below link to download Photoshop CC.
http://prodesigntools.com/adobe-cc-direct-download-links.html
Please make sure to complete the very important instructions prior to clicking on the link.
Thanks

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Downloading Error Photoshop CC for Mac - Not permission to write to file

Hi Guys
I've purchased a Adobe Creative Cloud membership and I'm trying to download Photoshop CC for Mac.
It keeps telling me:
You're not allowed to write to Users/Alex/Library/Application support/Adobe. Please provide write permissions for this folder and try again.
Any ideas to how to solve this and continue with the download?
Thanks

Get Info (command-I) on that directory and change the permissions to add write.
You may need to unlock this ability (there's a "lock" icon lower right). If your user doesn't have Admin status, you'll need to get the Admin to do this for you.

Adobe Photoshop CC Download error -

My download of Photoshop CC (2014) onto keeps failing with the following errors:
ERROR: DF012: Unable to find file(Seq 16) ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error 32 The process cannot access the file because it is being used by another process.(Seq 16) ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} ----------- ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750 ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\Megan\AppData\Local\Temp\{1783F61F-DC9C-4E21-A5DA-C0DD470069BE}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
I'm running Windows 8. Any ideas?

Hi mpassey,
The install error above indicates permissions issues with Common Color Profile and VC++ package install.
Please try downloading and installing Microsoft Visual C++ 2012 Redistributable Package (x64) manually from : http://www.microsoft.com/en-us/download/details.aspx?id=30679
Restart the computer in the Selective start mode , this will give step by step description (http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
Secondly, reset the permission on the C:\Adobetemp folder to read and write.
Once done start the installation again and then check.
Regards,
Rave

HELP! Error message when downloading Adobe Photoshop free trial...

Whenever I try to download Adobe Photoshop CS4 free trial, I get an error message which is: "You can't open this application because it is not supported on this architecture". This happens after the setup bit, when I try to actually open the application. I'm running OSX 10.5.8. I'm a new mac user so all of this is a bit confusing! I did have Adobe Photoshop CS (not CS4) but removed that because I thought it might be clashing. Still no luck. I updated my mac, too. Is there something else I should be doing or should know about?
Help!!
Thanks,
O.F.

Are you sure you got rid of all of Adobe's stuff? Check in /Library/Application Support/ and /Users/username/Library/Application Support/ for Adobe folders and stuff. Delete those and restart.
Once you figure this out, see:
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac 101: Mac Essentials,
Anatomy of a Mac,
MacFixIt Tutorials,
MacTips, and
Switching to the Mac: The Missing Manual, Leopard Edition.
Additionally, *Texas Mac Man* recommends:
Quick Assist.
Welcome to the Switch To A Mac Guides,
Take Control E-books, and
A guide for switching to a Mac.

I have downloaded Adobe Photoshop digitally but when i activated adobe I keep getting this error message Adobe Premiere Elements.exe - NO DISK. There is no disk in the drive. Please insert a disk into drive/device/harddisk/dr1

I have downloaded Adobe Photoshop digitally but when I activated adobe I keep getting this error message Adobe Premiere.exe - NO DISK - There is no disk in the drive. Please insert a disk into drive/device/harddisk/DR1

It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
If you meant Adobe Photoshop Elements, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content
If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Downloading error for Photoshop Elements on my Mac 10.5.8. Help!

Downloading error for Photoshop Elements 11 on my Mac 10.5.8. After downloading and getting past the serial number information, the error below occurs. I've restarted the computer, and reinstalled the application install process several times now. HELP!
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 12 error(s), 13 warning(s)
WARNING: DW066: OS requirements not met for {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C}
WARNING: DW066: OS requirements not met for {F7FD5B5C-CE79-4657-AEB7-B0EE4626C912}
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
----------- Payload: {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 -----------
ERROR: DW030: Custom Action for payload {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 returned error. Failing this payload.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11: Install failed
ERROR: DW050: - Elements 11 Organizer: Failed due to Language Pack installation failure
ERROR: DW050: - Elements 11 Organizer_AdobeElements11Organizer_en_US: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure

you don't meet the system requirements:
Multicore Intel® processor
Mac OS X v10.6 through v10.8
1GB of RAM (2GB for HD video functions)
4GB of available hard-disk space (additional free space required during installation)
1024x768 display resolution
DVD-ROM drive
QuickTime 7 software required for multimedia features
Internet connection required for Internet-based services*
update your os.

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Hello Bradley,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
But as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

Download error for Photoshop Elements 11

I am trying to download Photoshop Elements 11 and keep getting an error that my browser is "out of date/IE4 or earlier" but I currently have Internet Explorer 10 on my computer. Why have I gotten this error about 10 times. I have also downloaded the most current Adobe Reader and Flash Player which has not made a difference.

Baljeet S. Juneja http://forums.adobe.com/people/Baljeet+S.+Juneja
created the discussion
"Re: Download error for Photoshop Elements 11"
To view the discussion, visit:
http://forums.adobe.com/message/5338832#5338832

On Creative Cloud,Photoshop CC Trial (or any other Adobe programs) does not download , States "Download error Press Retry to try again... (49)". How can I resolve this?

On Creative Cloud,Photoshop CC Trial (or any other Adobe programs) does not download , States "Download error Press Retry to try again... (49)". How can I resolve this?

Try logging out of the CC Application and restarting your computer. Also, try running the CC app as an administrator.
Benjamin

Downloaded adobe photoshop elements 10 editor from Mac app store onto my mac book pro, set i photo preferences to APE 10 Editor, but can not open any files from my library, error saying " program error". What else do I need to do?

Have downloaded Adobe Photoshop Elements 10 Editor from the Mac App Store onto my Mac Book Pro, set i photo preferences to Adobe PSE 10 editor, but when I try to open a file from my photo library, the following message appears: "could not complete your request because of a program error". What can I do to resolve this issue?

Hi..
Post your topic in the iPhoto community here. That way you can get feedback from iPhoto users.
This community is primairly for issues with the App Store.

Installing Photoshop CC: "Download error. Contact customer support (49)"

Hi. have just purchased the creative cloud. I try downloading/installing Phoshop, but at the end it comes up with: "Update failed. Download error. Press Retry again or contact customer support (49)" ??!! I have tried again offcourse - problem remains,
Running on Windows 8.1, 3200x1800 ppi screen on Dell M3800. InDesign installed and working ok as far as I can see by briefly testing.
Actually I am able to open Photoshop - only to find out, that it is impossible to use, because the interface is not being scaled - leaving the menus so small, that it is impossible to see anything!!?? This issue I also found in this thread: http://forums.adobe.com/thread/1323412?start=160&tstart=0
- so my primary question is about the download/install error.
Any help appreciated, thanks

Nostricum did you receive a download error (49) while downloading an update to Premiere Pro and Photoshop?
I would recommend reviewing Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html which discusses how to resolve download errors.

Photoshop CC Download Error

I keep getting an error message when I try to download the Photoshop CC package. The message simply says to press retry or contact customer support. Any suggestions?

Iriscoker what error message exactly are you receiving?

Hello I Download Adobe Photoshop CC 2014 Last Night i INSTALLED it But it Crashes in 30-40 Sec After i Launch the Product Without Any Error Message I Need Help Can You Resolve This Problem i Tried Creative Cloud Sign Out Nd Sign iN But iT DidnT ReSolve My

Hello I Download Adobe Photoshop CC 2014 Last Night
i INSTALLED it But it Crashes in 30-40 Sec After i Launch the Product Without Any Error Message
I Need Help Can You Resolve This Problem

Lotfi are you receiving any error messages during the installation? I would recommend reviewing your installation logs for errors. Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate and interpret your installation log files. You are welcome to post any specific errors you discover to this discussion.

Photoshop update download error

I receive this message when I download updates;
Photoshop 13.1.2 for Creative Cloud
Installation failed. Error Code: U44M1P7
Extension Manager 6.0.4 Update
Installation failed. Error Code: U44M1P7
Any idea what it means?

As I mentioned on another discussion thread -
Once the update failed I could no longer launch Photoshop CS6. I got a dialogue box that popped up saying "Adobe Photoshop CS6 has stopped working." I tried a number of things, including trying to reinstall Photoshop CS6. Maybe I did something wrong but I couldn't get any joy. Luckily, I had a recent Drive image which I restored and got my lovey Photoshop back again.
I then did as someone suggested and attempted to update from within Photoshop itself. Unfortunately, the same horrible result. Have just restored my drive again and will not try to install update 13.1.2 until I know that the problem has been addressed and fixed by Adobe.
By the way, as my attempt to reinstall Photoshop, as per the Adobe suggestion, didn't help, should I have reinstalled the entire Creative Suite Master Collection? If that is what I need to do then I will most definitely forgo this update.
I just had a look at what this update is supposed to do. It apparently gets rid of a bug that when you open a copy of Photoshop CS6 that you purchased, a notice displays that you can try this product for 30 days. As I don't have this issue, I wonder why I got the update anyway. Maybe that is why it is causing so much angst. It is supposed to fix a specific problem that I don't have.
I suggest that if, like me, you don't have this "Trial Screen Display" bug, don't install the update.

Downloading Adobe Photoshop Lightroom 4 JRun Serlet Error

I am trying to download Adobe Photoshop Lightroom 4, that I purchased back in 2012 for my windows laptop, to my new Mac laptop but when I click the download button all I get is JRun Serlet Error 413 Header length to Large. I have no idea what this means and have no idea how to change anything to make it work.

Faithwhoneedshelp please try a different web browser. Where specifically are you trying to download Lightroom 4 from? You can download a fresh copy of the installation files at Adobe - Lightroom : For Macintosh.

Download error; Photoshop CC

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