Download error. Press Retry (12175)
I have issues starting the AAM (Adobe Application Mamager) can you please advice on how to solve this issue?
The error screen shows:
Download Error
Download error. Press Rery to try again or contact customer suppoert (12175)
My system runs on Windows 7 64bit.
Thanks in advance!
I wondered if this was possibly related.
http://helpx.adobe.com/creative-suite/kb/security-alert-sign-installation-cs6.html
I'm moving this thread over to our download/installation forum.
For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html
-Dave
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Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". As well as reloading, I've also quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. please help.
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Adobe has brought these new links in this matter:
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Please have a look there. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
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What's wrong here? Tried to google it. Nothing but few suggestion like "rename this file in Library > adobe > application support...." or "move the xxx.db...."
TIALink for Download & Install & Setup & Activation problems may help
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Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
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http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Working fine on my other computer, same log-in and whatnot...
Here is a link to a page with options near the bottom to help make contact by chat or phone:
http://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing- activation_stillNeedHelp -
Everytime I am trying to download and install Ai, its fails, error message is: update failed unable to extract the downloaded files . press retry to download again .U44M1|210
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CC: Download Error please retry again or contact customer support...
In trying to download application in Creative Cloud I am getting an error "Download Error please retry again or contact customer support" Any ideas?
Among many other possibilities: Signing out might help if the app is not communicating correctly with severs, etc. Restarting might help if another program is preventing the CC app from installing (also why I mentioned not opening any other programs). Running as administrator should help with any permission issues, as Gene mentioned.
What I posted is usually the first recommendation for CC download issues.
One more thing I should add...Although you are downloading Photoshop, the best place to get help is the forum which correlates to the program you are having trouble with. In this case, the Adobe Creative Cloud forum.
Great to here you're up and running again! Thanks for checking back...
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I get "Download Error" Please Retry to Try Again or Contact Support in adobe application manager
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Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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What is the exact error code that you see?
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
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Any help would be awesome. I've closed and reopened the app many times and even restarted the computer. I'm using a MacBook Pro with OS XYosemite.
Chopper Duke for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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Need Help Please!
Lindar23707229 for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. You are welcome to post any questions you may have to this discussion.
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