Download Error: Upgrading from trial to purchased on Adobe CC

My trial of Premier Pro ran out this week. I have updated to the Adobe CC licence. I have uninstalled the trial version and gone to reinstall and have come up with the error:
DOWNLOAD ERROR
Press retry to try again or contact customer support.
This is naturally frustrating -- I thought when you actually paid for these things it was meant to get easier!

Hi EconF,
Please try the below mentioned steps :
On MAC rename the below mentioned folders
/Library/Application Support/Adobe/OOBE
~/Library/Application Support/Adobe/OOBE
Please reinstall the latest version of CCD from : https://creative.adobe.com/products/creative-cloud
If On Windows then rename the below mentioned folders
C:\Program Files (x86)\Common Files\Adobe\OOBE (on 64 bit OS)
or
C:\Program Files\Common Files\Adobe\OOBE (on 32 bit OS)
C:\Users\(User_name)\AppData\Local\Adobe\OOBE
Please reinstall the latest version of CCD from : https://creative.adobe.com/products/creative-cloud
Let me if it helped.
Regards,
Ravi

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Download Error: Upgrading from trial to purchased on Adobe CC

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