Download error when trying to download and save on Adobe XI

Since Jan. 26th I have tried to download PDF files and save them and keep getting download error. I have removed and reinstalled Adobe XI several times still having "error" when downloading or saving. This has happened with previous Adobe.

Basically, a business that I work with sent me an email. I opened the email and it stated, "To open the artist names click here". I clicked and the adobe xi came up with that message. The reason that I know that it is in an excel form is because before I got Windows 7 in December, I had xp. When I had XP I just clicked it and the artist name list would come up in excel with no problem. I have Adobe Flashplayer 16 Active x and Adobe Reader XI 11.0 .10. So as far as what programs..unable to answer that. I typically in other cases am able to open pdf files. I had problem opening one other file when I did it was also an excel file.

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http://support.apple.com/kb/TS3297
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Download error when trying to download and save on Adobe XI

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