Download Errors to get Apps

I get an error message in creatice cloud whehn I try to download Apps. It says to contact customer support.
I have been on chats and read forums and tried:
Unistalling and reinstalling Creative Cloud
Renaming the OOBEE folder in the library
Running Adobe Cleaner - which now I do not have my apps and cannot get them
I was on a chat with Adobe for 1 hour last night and I had to go off line as I do not have time available to get help for a product I pay for every month. I have spent 5 hours on this around my work schedule.
VERY FRUSTRATING!!!
Can anyone send me all the things I need to try to get my Apps back or is there a way to do it without Creative Cloud?

MAC OSX Version 10.8.4
Carlos Cuellar
725 Main Street  South Portland, Maine 04106
tel 207.874.4974    cell 207.841.2796
www.catama.net

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