Download Failed: 910 Application authorization failure"

Error 910: Failed to download
Hi, I just bought a Torch 9800 second hand and I have a big problem right now, I can download any application, I still have a failed installation error 910! I obviously look good on the forums, it gave this: 
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=9F995B1F8317AE09B6732369649F58BA?...
It seems that this is the solution to my problem, but with very limited computer skills I really do not understand, there is also a small problem I have OS 6 and it is not included in the tutorial !! I have a new phone that I can use !! without whatsapp or anything!!
Pleeeeeeeeeeeeeeeeeeeeease help me!
I prefer some help in French, but even if it's in english this is not a problem, just help me please ! 

Hi Dohes and welcome to the BlackBerry Support Community Forums!
The article you've posted indicates an IT policy is causing the problem with the application installation.  Does your BlackBerry® smartphone show an IT policy listed under Options>Security>Security Status Information?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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    hi all im new to here and looking for some help i have just got a sceond hand bb and it dint have appworld on it so when i tryed to download it it came up with this 910 application authorization failure and am not sure y can anybody help me out thanks
    lee

    Hello leewilliam88
    Welcome to the Community
    From the Error message it seems that an IT policy has been enabled on the Device.As you had brought it second hand  to resolve the problem you had to remove the IT policy from the device .So to do that follow this Knowledge Base :
    KB14202 : How to remove an IT policy from a BlackBerry Device.
    Try any of the Method suggested in Knowledge Base to remove the IT policy from the device.Additional Information regarding the error :KB12230
    I hope it will Resolve your problem.
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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  • 910 authorizat​ion failure

    I have a blackberry bold 3 and every time i try to download any application a 910 authorization failure error appears.....what can i do to fix this problem

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
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    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • Ecently, i intended to download but unfortunately it's already more than 5 attempts. Due to the slow connection and power failure, my download failed to complete. Would it be possible to download the application again? Regards

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    Distribution Point='http://INTERNALDP.domain.local/SMS_DP_SMSPKG$/Content_ee82154a-0895-4866-b8c1-765c46415e2b.1', Locality='LOCAL', DPType='SERVER', Version='7958', Capabilities='<Capabilities SchemaVersion="1.0"><Property Name="SSL" Version="1"/><Property Name="SSLState" Value="63"/></Capabilities>', Signature='http://INTERNALDP.domain.local/SMS_DP_SMSSIG$/Content_ee82154a-0895-4866-b8c1-765c46415e2b.1.tar', ForestTrust='TRUE', LocationServices 13.03.2014 08:32:29 3232 (0x0CA0)
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  • Does apple iTunes pre authorize your debit card when trying to download a free application?

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