Download Failed:Installation completed though some optional components failed to install correctly
When I try to download Lightroom CC and Photoshop CC I get this error: Installation completed though some optional components failed to install correctly
Nobody can tell you anything without proper system info or other technical details.
Mylenium
Similar Messages
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"Installation failed; Installation completed though some optional components failed to install correctly. (6)"
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86).
Any ideas on how to fix this problem?Go to Control panel>> Uninstall a program>> Uninstall Microsoft Visual C++ 2012 and restart the machine.
After restarting try the installation. -
Installation completed though some option components failed to install correctly
When I went to Install Premiere Pro from the Creative cloud I got a message saying
"Installation failed
Installation completed though some optional components failed to install correctly.
(6)"
There's a "More information" button that linked me to this text.
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF023, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Gio\AppData\Local\Temp\{0BB1038C-1194-4E3E-A8EA-8DE277D171E1}\PremierePro_8_LS2 0\Adobe Premiere Pro CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com
----------- Payload: Required Common Fonts Installation x64 3.0.0.0 {7AD01D2D-A294-48FD-AD17-A04C59AEF734} -----------
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp01558740" Error 5 Access is denied.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 53)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 53)
Any suggestions?Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
i try to download my premiere pro, but the installation is interupted at 84%, stating "installation completed though some optional components failed to download correctly (6). Please help!!!!
I purchased this tonight and im debating having a refund!You may want to try using the Adobe Cleaner Tool and try downloading again:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
Installation completed though some optional components failed to install correctly.(6)
while installing Photoshop cc" installation completed though some optional components failed to install correctly.(6)" this massage appear close to 82% download my free trial of one month. can you help me ?
Go to Control panel>> Uninstall a program>> Uninstall Microsoft Visual C++ 2012 and restart the machine.
After restarting try the installation. -
Not sure what it means but if I can still use it and someone knows how,that would be great.
Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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When I try to open Illustrator cc, I get a message that says entry point not found- my trial was installed and working perfectly until it suddenly wouldn't open- the message suggested uninstalling and
reinstalling, so I tried but the installation keeps failing around eighty percent and I get the error message above. (windows eight) What can I do??Holly,
I may be worth running the Cleaner Tool between uninstalling and reinstalling.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
Installation completed though some optional components failed to install correctly
I've gotten this message on several Adobe Products: Illustrator, InDesign and After Effects.Please Advise
YOu have not provided any system info or told us what versions, much less have you provided the detailed install reports, so we can 't know anything.
Mylenium -
The installation said completed though some optional components failed, blah blah blah
will not install - then also do I still run PS touch on the Ipad? I don't understand
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I have been trying to download and install Indesign several times.
It downloads till 85% and then I get this error. When I hit 'try again' it starts downloading from 42%, jumps to 77% and reaches 85% and then drops off.
This is getting really annoying. I have the top of the line Samsung Laptop with highest configuration. Even my internet connection is working fine.
Please help me with this. Urgent project to work on.
-SShripad I would recommend beginning by reviewing your installation logs for any error messages which may be occurring. You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.
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Error message: Installation completed but some optional components failed to install correctly.
The above error message, with (6) at its end, appears when I try to download AI CC. There are no fatal errors, just "optional" ones, but the program installation fails and there's no way to complete it without the optionals. I've seen this message before with other program downloads, but those have been resolved, I think by running CC Cleaner on the entire CC installation and starting again. I'd like to solve this without having to uninstall and reinstall my other apps, especially the larger ones, since the time suck is huge. Has anyone else resolved this problem?
I've had lots of problems trying to get CC apps set up--some have been solved by Adobe, apparently, as they disappear, and a couple by me. I'm also currently unable to download the latest PS bug fix, though the first one installed fine. Is this new system going to get itself sorted soon?
I've run CC Cleaner several times--though no AI CC appears on the list--and have signed out of the Cloud and back in. Computer runs Windows 7, 64 bit.I am pasting below the error log for today's attempt to download/install AI
CC. The number and specific types of non-fatal errors changes will change
with each attempt.
I am not inclined (nor have I time) to try to troubleshoot these errors
myself and will, when I have time, call consumer support to deal with this
(and with installing latest PS CC bug fixes). Earlier this year, I spent
upwards of 24 actual hours with Adobe techs on what turned out, after
several weeks, to be an Adobe server malfunction. Adobe's customers should
not have to become Adobe (or computer) techs in order to have access and
use of programs for which we pay. If you can read this error log and
suggest a fix, I would obviously be much appreciative.
G
Exit Code: 6
Please see specific errors below for troubleshooting. For example,
ERROR: DF024, DF036,D ... -
file:///C:/Users/Mornay/AppData/Local/Temp/%7B6FE86E30-8233-48AC-AADD-F32BBEEC1619%7D/Summ ary.htm
Mornay1948 is Photoshop CC 2014 able to open ok? I would recommend reviewing your installation log for the exact nature of the error which you received. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.
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"installation completed although some optional components failed to install correctly
Anyone know how to fix this and continue the download?
Hi Righthook,
Can you please share the name of the product you are trying to install ? What is the machine config ?
Cheers,
Kartikay Sharma -
When downloading Adobe Premier pro fails, write that the installation is complete, some optional components are not installed correctly. What to do?
check your install logs for the problem, http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
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When I download Photoshop CC I get everytime a message "Completed installation, some optional components are not installed correctly. (6)"
What can i do?
I have Windows 8 and i7 with gtx760
Please help mePlease send me the installer logs to [email protected] from C:\Program Files (x86)\Common Files\Adobe\Installers
The file name would be like: Adobe Photoshhop cc 2014 15.0 <Date>.log
-Pragya
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