Download fails on MMS from Blackberry to Android

Everytime my daughter send me an MMS that includes a pic or calendar request I get a 'Download Failed' message. The text then shows 2 buttons - 1 that says download, the other says decline. No matter how many times I try to download the attachment it fails.
Can anyone offer any help? I have rebooted my phone, removed battery, & she has done the same on her end.
This is SO frustrating!

my3qtpies wrote:
Everytime my daughter send me an MMS that includes a pic or calendar request I get a 'Download Failed' message. The text then shows 2 buttons - 1 that says download, the other says decline. No matter how many times I try to download the attachment it fails.
Can anyone offer any help? I have rebooted my phone, removed battery, & she has done the same on her end.
This is SO frustrating!
Hi my3qtpies,
I understand your frustration. A few things may be causing this error. Downloads tend to fail when file is too big. Please have your daughter lower the resolution of the files she is trying to send you and try again.
Are you receiving picture files from other contacts?
Have you ever blocked picture messaging on your wireless phone? If so, your picture messaging feature may need to be re-provisioned on your account, and this can only be done by a customer service representative.

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