Download failure - how do I report a fault?
I bought a couple of albums this morning. The first downloaded without any problems. The second (Pure by Hayley Westenra) kept crashing iTUNES. It would download three tracks then would crash at the processing stage. I reloaded and repeated the download attempts and it was looking like they had been downloaded. The iTunes store seems to think so too as they are no longer listed for download, but I cant fnd them in iTunes. I tried clicking the report a problem button in My Account downloads section but nothing happened other than the button disappearing. Any suggestions on what I do now?
Cal 0800 800 151 from another phone, or From a mobile: 0330 123 4151
But first do these tests here http://bt.custhelp.com/app/answers/detail/a_id/9812/c/345,353
You can report the fault online at https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=2&s_cid=con_FURL_faults
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
Similar Messages
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How do I report a fault if my phone is not working...
How do I report a fault if my land line phone is not working? The BT website seems to assume that at the very least the broadband line is working but this is often not the case. Please could you make it crystal clear what phone number to call to report a fault? (e.g. if calling from a friend's phone or a mobile).
Cal 0800 800 151 from another phone, or From a mobile: 0330 123 4151
But first do these tests here http://bt.custhelp.com/app/answers/detail/a_id/9812/c/345,353
You can report the fault online at https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=2&s_cid=con_FURL_faults
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
I have received an email receipt charging me $109.99 for an app I've never heard of and definitely never downloaded. How do I report the problem and get a refund?
Log into your iTunes account, then click on previous purchases then select the purchased app and then click report a problem. Then write and explain your problem and I am sure it will be considered.
Also change your iTunes password as soon as possible. -
How do I report a fault with my home line?
Just thought this was as good a place as any for this little tidbit: if you're having problems with your phone line service like not being able to make or receive calls, or your line is crackly and drops out the people you need to talk are our Fixed Line Faults team on 132203. However sometimes the phone isn't convenient for you. That's why we also have our https://go.telstra.com.au/helpandsupport/-/reporting-a-fault-with-your-home-phone-line
Using that form, we can identify a number of common faults and if it's required we'll ask you to fill out some details so we can call you back. Of course if your problem doesn't fall into any of the categories on the form then your best bet is to give us a call on 132203 and talk to someone to work out exactly what's going on with you over the phone.
I hope this helps, and if you have any thoughts about this or think I've left anything out feel free to comment away!
-DylanHi, Phone lines been reported as down again. Sigh... I think we're up to the fifth time in the last 30 days that it's gone down... (Stopped counting the number of times over the last three months). Haven't even reported the times that one of us has got up in the middle of the night as the hands free set's been beeping registering a lack of dial tone. Sometimes it's back up again by break of day, othertimes - not so much. Bit over it really, wish Telstra would just fork out for whatever piece of equipment up at the main road branch pegs out whenever we've had more than an inch of rain. You get that a bit in the tropics. Airlie Beach has spectacularly bad phone service and roads.... As you're meant to phone and report on 132203 if the lines been reported as faulty in the last 30 days, I've spent way too much time on that number. I've actually just had that number on speakerphone on the mobile for the last five minutes. I've almost given up reporting line faults, have Telstra given up answering them too?? I've never been a conspiracy theorist, but are you lot trying to get us all to move to Skype and mobile?? Does Telstra own Skype shares?? Is there such a thing as Skype shares??? Whatever... Could you just fix the line already???
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How can I report a problem with downloading?
I purchased a rather long album and halfway through downloading it gave me the message, "We could not complete your istore request. The network connection timed out. Error 8003." The only guidance it offers is to check the network connection. Nothing wrong there. Now I can get into the store and the balance of the album no longer shows up under downloads, just old stuff that really shouldn't even be there. I went into my account, and under purchase history clicked onto "Report a problem." All I got out of that is the same page minus the report a problem button.
I'm frankly sick of this iphone and all the problems I've encountered with their upgrade failures, but this disappearig report a problem just tells me they really don't want to hear from you and no one is minding the store.
Any other places to report a problem? Or advice onto how to get the missing songs?
Thanks., I've just spent the last 1-1/2 hours on this board and going back and forth in the istore and am very frustrated.Click here and fill out the form for assistance.
(35548) -
How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??
How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??
posted Thursday, 02 August 2012 at 07:43AM PDT, by Matthew B. | @QHereKidSF
SIMPLY-PUT !!
I am desperate to know of any possible workaround solutions that might resolve inexplicable failure(s) to download iTunes 10.6 (http://www.apple.com/itunes/download/) in Mozilla Firefox 14.0.1 Browser for Windows 7 (64-bit) OS...!!
FURTHER DETAILED !!
In an aimlessly ill-informed effort to troubleshoot the "Please install Apple Application Support" ERROR Message reported subsequent to my numerous attempts to "repair/install" the most recent and otherwise previously up-to-date versions of Apple QuickTime & iTunes on my HP Pavilion dv4 Entertainment Notebook PC, running on the Windows 7 (64-bit) OS... I mistakenly (perhaps?) thought it wise to attempt to execute a complete uninstall/reinstall of both QuickTime & iTunes. Oops... YIKES !!
Somewhere along the knotty entangled threads of my most circuitous web-research, as I browsed for information and instructional resources regarding proper procedure for (re)-installing Apple Application Support (amongst other peripheral software programs provided by Apple, Inc. as integral technical components essential to seamless & successful installation, application and operation of the most current/up-to-date versions of Apple QuickTime & Apple iTunes), I seem to recall reading explicit suggestions from well-rated community support contributors to proceed with the aforementioned course of action...
Unfortunately, now that I no longer have either Apple QuickTime or iTunes currently installed on my Win7OS HP Pavilion Notebook PC, I continue consistently to fail at initializing either a functional download or installation solely of iTunes 10.6 -- so far!!
When I link to the Apple iTunes 10.6 Download URL (listed herein, above!) and click the (blue) DOWNLOAD NOW Button located near mid-center of the left-sidebar in the presumably appropriate/correct browser tab window (fully framed and immediately visible in maximized view, on my screen), what seems then to occur is pretty much what one could only image/explain &/or describe as "zip/zilch, nothing/nada, absolute silence, stillness: a blatantly obvious failure to initiate functional download of anything at all, whatsoever...!!"
Not a single hint of code or even a mere bleep/beep/blink/blip in my Win7OS or HP Pavilion Monitor Display appears before for me; ultimately, suggesting without any real certainty whatsoever that a download of the iTunes 10.6 Software Installation Package has perhaps initialized, successfully...!!?
WHAT TO DO? What to do? ...ARGGHHH !!
I am desperate to find a workaround solution with which to troubleshoot and ideally resolve these persistent difficulties I continue to encounter when attempting to download iTunes 10.6 via Mozilla Firefox 14.0.1 on the Win7OS (64-bit) of my HP Pavilion dv4 Entertainment Notebook PC!!
Might there possibly be anyone -- anyone, at all!! -- out there, somewhere amidst the knotty entangled nets broadly cast far'cross the endlessly great and expansive waves of this worldwide cyberspace we share, who perhaps would know of a proper workaround fix with which I might troubleshoot my current web-computing technology crisis??
If indeed so, please do come diving face-first forward toward me... with any decent amount of valuably trustworthy information, instruction, advice, guidance, support or even encouragement that you might be readily willing and able to provide!! Please, please...!!?
Any worthwhile, effective assistance that's provided to me (in as short an order as possible) would be most sincerely appreciated & acknowledged widely across the web by me... with resounding cries of humble recognition, admiration, and deeply indebted gratitude!! At least, that's only as much as I can so far surmise to guarantee, at this point -- thus far and so moving forward!!
Yes, indeed...!! That's a promise which I intend to keep; should all issues be resolved well much for and in my favor, as well as much, much sooner rather than far-too much later -- hopefully, even by the end of the coming day; one might say... *sigh* Hehe. WINK/GRIN...
Boy o'boy, now... That sure would delight me to the nth-infinite degree, indeed! "As heck a'heaven-high: FOR SURE!!" I dare say...
<Edited By Host>Do you have all pop-up blockers disabled?
FYI: Please lose all the formatting in your posts.Simply makes it very difficult to follow. -
How to download the output of a report along with column header
Hi,
Could someone please tell me on how to download the output of a report along with column header to .txt format. A download option needs to be given to the user using physical and logical file names .The report basically contains header details and item details and requirement is to download the same format into an .txt format.Hello,
Try this FM:
Data: being of itab occurs 0,
matnr like mara-matnr,
maktx like makt-maktx,
end of itab.
data:begin of fld_tab occurs 0,
fld_name(20),
end of fld_tab.
fld_tab = 'Material'.
append fld_tab.
fld_tab = 'Material Desc'.
append fld_tab.
CALL FUNCTION 'WS_DOWNLOAD'
EXPORTING
BIN_FILESIZE = ' '
CODEPAGE = ' '
FILENAME = 'C:\1.txt '
FILETYPE = 'DAT'
MODE = ' '
WK1_N_FORMAT = ' '
WK1_N_SIZE = ' '
WK1_T_FORMAT = ' '
WK1_T_SIZE = ' '
COL_SELECT = ' '
COL_SELECTMASK = ' '
NO_AUTH_CHECK = ' '
IMPORTING
FILELENGTH =
TABLES
DATA_TAB = itab
FIELDNAMES = fld_tab
EXCEPTIONS
FILE_OPEN_ERROR = 1
FILE_WRITE_ERROR = 2
INVALID_FILESIZE = 3
INVALID_TYPE = 4
NO_BATCH = 5
UNKNOWN_ERROR = 6
INVALID_TABLE_WIDTH = 7
GUI_REFUSE_FILETRANSFER = 8
CUSTOMER_ERROR = 9
OTHERS = 10
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
Regards,
Naimesh -
How can I download footer details along with report in excel
Hi,
I would like to download dashboard page Footer details (user details, report runtime info and page number are included in footer of dashboard page) as well along with my report, when I download into excel. How would I achieve this?
Please suggest!
Thanks,
SMAHi All…Thanks in Advance
I don’t understand why it's behaving so typically.
There are two things here
1. When I create a report from Answers and use the hand button (top most left) set all the details. Download then and there itself to excel it’s showing the user info even though there no such info shown with report in Answers, This is working fine.
2. However when I place the same report and enable the print, download links for the same report on dashboard page and when I try to download the report to excel it does not show me the user details even though after enabling the footer details using hand symbol of edit dashboard properties.
Here end user wants this functionality when ever he download’s the report from dashboard page (not the ad hoc report from Answers) user details should appear in his downloaded excel or something.
Reg
SMA -
I recently downloaded an app from App Store which is a paid app and it doesn't have any features as in the description in the App Store. How do I report this app and stop payment what I did online to purchase it.
Hi Sajeed.f,
This article has the steps to go through to file such a report:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers!
- Ari -
How to download PF-STATUS of a Report to a Text File
Hi Friends,
Please guide me on this,
I want to download PF-STATUS of a Report into a text file,
Problem is how to get/capture the PF-STATUS.
Regards,
SowjanyaHi,
Please follow the following link
Upload / download PF Status
Regards,
Shailaja -
TS1424 Where and how do I report a faulty download/purchase? A number? An email? Help please
Where and how do I report a faulty download/purchase? Phone number? Email?
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I was charged twice for the same book. I downloaded it onto 2 devices with the same account. How do I report this?
Review your purchase history to ensure that you were charged twice.
http://support.apple.com/kb/HT2727
If you believe that you were incorrectly charged, contact iTunes support here:
http://www.apple.com/support/itunes/contact/ -
Can you report a fault based on errors ?
I seem to have a lot of errors on my broadband line and I was expecting a speed increase when I 'upgraded' to the up nto 20Mbps service but the sync speed has actually dropped slightly. I have used the test socket etc and checked out all internal wiring. The line seems to be noise free having done a quiet line test. It seems very intermittent - the errors come in bursts so I guess I could have missed 'noise'.
The question is can I report a fault based on the errors shown on the router and perhaps more importantly will BT do anything about it?
Any advice /comments welcome
Thanks
Banz
my stats :-
Line state
Connection time
2 days, 18:30:31
Downstream
6,223 Kbps
Upstream
1,091 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.5 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
12.8 dB / 6.1 dB
Line attenuation (Down/Up)
40.3 dB / 21.6 dB
Output power (Down/Up)
9.8 dBm / 1.6 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
1032 / 0
HEC Errors (Down/Up)
3071 / 0
Error Seconds (Local/Remote)
642 / 0
Solved!
Go to Solution.banz wrote:
Thanks Imjolly - The results did not change when I connected to the test socket but that was only for a few minutes. How long should I be connected to the test socket? Does it really matter now as I now have a ADSL faceplate connected so i am effectively connected directly am I not.? If you think its worth connecting direct to the test socket for a longer period then I will try that.
With the adsl faceplate there is no real point in connecting to the test socket
From what you say it would appear that I could not report a fault as such with the error rate I am getting.
No
Here's another question then - Should I expect an increase in download speed when upgrading from up to 8mbps to up to 20 mbps?? it seems odd to me that I have actually dropped my sync speed .
Your noise margin may still drop to round about 6 which I would hope will increase your down sync. There are quite a few posts on the forum of people upgrading to 21CN and not getting any increase or in some cases a decrease in down speed
Thanks again
Banz
bt speedtester results
Download speedachieved during the test was - 5497 Kbps
For your connection, the acceptable range of speedsis 1000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6223 Kbps(DOWN-STREAM), 1091 Kbps(UP-STREAM)
IP Profile for your line is - 5000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 14.11:26.41:59.48 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Post Author: sagimann
CA Forum: Deployment
Hello,
I'm not sure if this is due to bad deployment, but I suspect it is, at least due to bad environment.
My env is:
Solaris 10 64 bit
Oracle 10g client installed under /opt/oracle/app/oracle/product/10.2.0/client_1
BOXIR2 + FP2.6 installed under /opt/reporting, running under user 'bouser'. by the way, 'tnsping' works via that user.
Important bouser env:
ORACLE_HOME=/opt/oracle/app/oracle/product/10.2.0/client_1
TNS_ADMIN=$ORACLE_HOME/network/admin
LD_LIBRARY_PATH=$ORACLE_HOME/lib:$ORACLE_HOME/lib32
I reboot the box, then start BO like so:
cd /opt/reporting/bobje
. setup/env.sh
./mysqlstartup.sh
./startservers
./tomcatstartup
Then, I import a BIAR file with some reports, and whenever I try to open any report via infoview, I get a gray error message INSTEAD of the input param form:
Error:
Your request could not be completed because a failure occurred while the report was being processed. Please contact your system administrator.
This does not occur in our BOXIR2 on Windows, which is why I'm guess it's a deployment/env issue. The main obstacle I have is: how do I diagnose this? there's nothing in the bobje/logging folder, nothing in the /var/adm/message file except for the following line:
May 5 15:23:23 testbox1 boe_pagesd[3865]: [ID 253862 user.error] A failure occurred while the Page Server was processing report 'test report' (id=777) for user Administrator
pls advise,
thank you.The solution is to turn off the printer preference (bottom of Page Setup screen) in the Crystal Report before uploading to the Server. Thanks to: http://pinchii.com/home/2011/12/error-adding-reports-to-crystal-reports-server/
The explanation, from a comment in the above linked blog post:
"To elaborate more on the error, what basically happens is that the Crystal Reports engine tries to get the status of the u201Creport printeru201D aka u201Cdefault printeru201D which was present on the system when the report was created, but the printer does not exist anymore. This causes the Crystal engine to error out. By setting the report to u201CNo Printeru201D, it tells the Crystal Engine not to look for that report printer when opening the report."
Edited by: abirdman on Feb 3, 2012 9:49 PM -
Change File Name In The "File Download" Dialog Box For Web Reports
Hi All ,
I followed the below note to change the "File Download" name.
How To Change The File Name In The "File Download" Dialog Box For Web Reports? Doc ID: Note:418366.1
However its not working. Has anyone tried this and works fine ?
Basically I wanted to change the name "rwservlet" when a report is run in an
excel format.
Rajesh Alex
Rajesh AlexHello,
Have you checked if a HTTP header "Content-disposition" is returned ?
You can use ieHTTPHEaders for IE
http://www.blunck.se/iehttpheaders/iehttpheaders.html
and
Live HTTP Headers for FireFox
https://addons.mozilla.org/en-US/firefox/addon/3829
Regards
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