Download failure - photoshop

Photoshop will not download; server error. However other programs downloaded successfully. Computer re-booted problems continues.

Do a manual download or just troubleshoot based on the KB / error message:
1. Visit: www.adobe.com/go/tryacrobatpro (don't download)
2. Download for windows:
http://trials3.adobe.com/AdobeProducts/PHSP/14/win32/Photoshop_14_LS20.exe
http://trials3.adobe.com/AdobeProducts/PHSP/14/win32/Photoshop_14_LS20.7z
mac:
http://trials3.adobe.com/trials3/AdobeProducts/PHSP/14/osx10/Photoshop_14_LS20.dmg
3. If you have a error message share it, and check the KB: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Downlo ad%20products%20and%20updates

Similar Messages

Unresolved CS6 photoshop download failure!!

I pay a subscription for creative cloud. Why can't I download CS6 Photoshop. I have spent the last two days installing and uninstalling, trying this trying that. I need to use it!! I have tried everything including a long hopeless conversation with an online support person who just guided me through the steps I had already tried. Frustrating is not the word!! I feel like Adobe are laughing all the way to the bank. I'll be laughing all the way to a psychiactric ward if I don't get this sorted out!

OK Adobe support have successfully sorted this out now. Looking at my case file he suggested that I delete a profiles folder within my library folder on my Mac. I did delete the folder and tried the install again. This time no 'exit 6' error message and the application has opened OK.

Failure to download free photoshop c56 to HP laptop

Evening, I have tried to download free Photoshop c56 software trial to my HP laptop to no avail. Message saying it's failed. Anyone got any ideas what I am doing wrong?

We cannot know. Your info is insufficient. Provide exact system info and a description of what you actualyl do as well as exact error messages.
Mylenium

Downloading trial Photoshop Elements 12

I am having trouble downloading the Photoshop Elements 12 trial. (If it is ok, then I intend to upgrade from my previous v4.0 version)
I have OSX 10.8.5 on an iMac. This morning I am using Chrome Version 30.0.1599.66. (I think that I used Safari yesterday)
Yesterday during the download process (4mins to go) I had a power failure. Repeating the download, 'extracting' was left running overnight and this morning I cancelled it and tried again. I performed an uninstall, deleted the old .dmg files and started for a third time.
It offered to install it in my Applications folder but, having read some error notices, I changed this to Desktop
I then experienced the following message:
The following disk images could not be opened
Photoshop Elements 12 error -4960
Extracting seems to be in progress
Please advise

Hi Pete,
I found these instructions in another thread:http://forums.adobe.com/message/4370247#4370247
<<<<<
If the download is completed in the Adobe Download Assistant you can temporarily turn off the feature to verify the checksum. The following steps will allow you to temporarily disable this feature:
Open the Disk Utility located in Applications/Utilities
Go under the Disk Utility menu and select preferences
Deselect the option to verify checksums
Try mounting your DMG file
I would recommend turning this feature back on though after the installation is complete. Also if you notice this happening on additional files it can indicate a problem with your Internet connection.
>>>>>
Alternatively,
After clicking the .dmg file, simply click "SKIP" to avoid extraction issues.
Please let us know if this helps.
-Shikha

Please send information to download ADOBE PHOTOSHOP CS6 in MacBook Air

Hi, How can I download the complete ADOBE PHOTOSHOP CS6 in a Mac Book Air computer, that has no CD FETAURES?
THANKS!

Hi…I have purchased the ADOBE PHOTOSHOP but I need instructions or link to download it, without the need of the CD installation. I have the serial number. But I also want to know if I can install it more than once.
Thanks
Em 15/07/2012, às 14:30, MichaelKazlow escreveu:
Re: Please send information to download ADOBE PHOTOSHOP CS6 in MacBook Air
created by MichaelKazlow in Downloading, Installing, Setting Up - View the full discussion
What are CD features? Are you looking to download a trial or have you purchased Adobe Photoshop as a download from the Adobe online store?
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4558998#4558998
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4558998#4558998. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Hi Can anyone please tell me from where I cn download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the revelant

Hi Can anyone please tell me from where I can download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the relevant codes and activation keys but would need to be sure I can obtain the program again before I start. Thank you

Make sure you are dealing with the correct product for the serial number. If the serial number is for a full creative suite then you need to get the suite, not the individual application, and vice versa.
Unrelated to that, in case it helps, here is a link to another site. You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

I get an error message when i try to download the photoshop trial?? Please Help..

I cant download the photoshop trial in my mac book bro a1286.. i dont know why its not letting me download the trial. the message i get is : "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms."

What is your Mac OS version?

HELP! Error message when downloading Adobe Photoshop free trial...

Whenever I try to download Adobe Photoshop CS4 free trial, I get an error message which is: "You can't open this application because it is not supported on this architecture". This happens after the setup bit, when I try to actually open the application. I'm running OSX 10.5.8. I'm a new mac user so all of this is a bit confusing! I did have Adobe Photoshop CS (not CS4) but removed that because I thought it might be clashing. Still no luck. I updated my mac, too. Is there something else I should be doing or should know about?
Help!!
Thanks,
O.F.

Are you sure you got rid of all of Adobe's stuff? Check in /Library/Application Support/ and /Users/username/Library/Application Support/ for Adobe folders and stuff. Delete those and restart.
Once you figure this out, see:
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac 101: Mac Essentials,
Anatomy of a Mac,
MacFixIt Tutorials,
MacTips, and
Switching to the Mac: The Missing Manual, Leopard Edition.
Additionally, *Texas Mac Man* recommends:
Quick Assist.
Welcome to the Switch To A Mac Guides,
Take Control E-books, and
A guide for switching to a Mac.

I have downloaded Adobe Photoshop digitally but when i activated adobe I keep getting this error message Adobe Premiere Elements.exe - NO DISK. There is no disk in the drive. Please insert a disk into drive/device/harddisk/dr1

I have downloaded Adobe Photoshop digitally but when I activated adobe I keep getting this error message Adobe Premiere.exe - NO DISK - There is no disk in the drive. Please insert a disk into drive/device/harddisk/DR1

It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
If you meant Adobe Photoshop Elements, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content
If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??

How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??
posted Thursday, 02 August 2012 at 07:43AM PDT, by Matthew B. | @QHereKidSF
SIMPLY-PUT !!
I am desperate to know of any possible workaround solutions that might resolve inexplicable failure(s) to download iTunes 10.6 (http://www.apple.com/itunes/download/) in Mozilla Firefox 14.0.1 Browser for Windows 7 (64-bit) OS...!!
FURTHER DETAILED !!
In an aimlessly ill-informed effort to troubleshoot the "Please install Apple Application Support" ERROR Message reported subsequent to my numerous attempts to "repair/install" the most recent and otherwise previously up-to-date versions of Apple QuickTime & iTunes on my HP Pavilion dv4 Entertainment Notebook PC, running on the Windows 7 (64-bit) OS... I mistakenly (perhaps?) thought it wise to attempt to execute a complete uninstall/reinstall of both QuickTime & iTunes. Oops... YIKES !!
Somewhere along the knotty entangled threads of my most circuitous web-research, as I browsed for information and instructional resources regarding proper procedure for (re)-installing Apple Application Support (amongst other peripheral software programs provided by Apple, Inc. as integral technical components essential to seamless & successful installation, application and operation of the most current/up-to-date versions of Apple QuickTime & Apple iTunes), I seem to recall reading explicit suggestions from well-rated community support contributors to proceed with the aforementioned course of action...
Unfortunately, now that I no longer have either Apple QuickTime or iTunes currently installed on my Win7OS HP Pavilion Notebook PC, I continue consistently to fail at initializing either a functional download or installation solely of iTunes 10.6 -- so far!!
When I link to the Apple iTunes 10.6 Download URL (listed herein, above!) and click the (blue) DOWNLOAD NOW Button located near mid-center of the left-sidebar in the presumably appropriate/correct browser tab window (fully framed and immediately visible in maximized view, on my screen), what seems then to occur is pretty much what one could only image/explain &/or describe as "zip/zilch, nothing/nada, absolute silence, stillness: a blatantly obvious failure to initiate functional download of anything at all, whatsoever...!!"
Not a single hint of code or even a mere bleep/beep/blink/blip in my Win7OS or HP Pavilion Monitor Display appears before for me; ultimately, suggesting without any real certainty whatsoever that a download of the iTunes 10.6 Software Installation Package has perhaps initialized, successfully...!!?
WHAT TO DO? What to do? ...ARGGHHH !!
I am desperate to find a workaround solution with which to troubleshoot and ideally resolve these persistent difficulties I continue to encounter when attempting to download iTunes 10.6 via Mozilla Firefox 14.0.1 on the Win7OS (64-bit) of my HP Pavilion dv4 Entertainment Notebook PC!!
Might there possibly be anyone -- anyone, at all!! -- out there, somewhere amidst the knotty entangled nets broadly cast far'cross the endlessly great and expansive waves of this worldwide cyberspace we share, who perhaps would know of a proper workaround fix with which I might troubleshoot my current web-computing technology crisis??
If indeed so, please do come diving face-first forward toward me... with any decent amount of valuably trustworthy information, instruction, advice, guidance, support or even encouragement that you might be readily willing and able to provide!! Please, please...!!?
Any worthwhile, effective assistance that's provided to me (in as short an order as possible) would be most sincerely appreciated & acknowledged widely across the web by me... with resounding cries of humble recognition, admiration, and deeply indebted gratitude!! At least, that's only as much as I can so far surmise to guarantee, at this point -- thus far and so moving forward!!
Yes, indeed...!! That's a promise which I intend to keep; should all issues be resolved well much for and in my favor, as well as much, much sooner rather than far-too much later -- hopefully, even by the end of the coming day; one might say... *sigh* Hehe. WINK/GRIN...
Boy o'boy, now... That sure would delight me to the nth-infinite degree, indeed! "As heck a'heaven-high: FOR SURE!!" I dare say...
<Edited By Host>

Do you have all pop-up blockers disabled?
FYI: Please lose all the formatting in your posts.Simply makes it very difficult to follow.

I downloaded cc photoshop to a computer that is not compatible. It is my 2nd download and Id like to

I downloaded cc photoshop to a computer that is not compatible. It is my 2nd download and Id like to be able to download onto a new computer. I have uninstalled the copy on the comp. Will I be able to download it onto a new laptop?

There shouldn't be a problem to download it again.

I am now using a different MacBook Pro, and want to install my CC, I have done that and downloaded the Photoshop App but its a trial version. How do I get the full version of the apps?

I had a new MacBook Pro that was damaged and I am now using a different MacBook pro as my primary computer (running yosemite 10.10.1).
I did uninstall the Creative Cloud off the old MacBook before I stopped using it.
I have downloaded the Creative Cloud and signed in using my adobe username and password, but when I went to download the Photoshop App it is only giving me the TRIAL VERSION.
How do I make sure that the apps are the full version that I have already paid for? (I do know that my subscription is still current)
Thanks for your help
- Shawn

Shawn I would recommend utilizing the steps in Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to resolve the connection error which is likely preventing the software from authenticating.

How do I download Adobe Photoshop Elements 9.0 without a CD drive? I have the access code.

I recently got a new computer that does not have a CD/DVD drive. I have the installation CD for Adobe Photoshop Elements 9.0 and the access code for it, but currently no way to install the program on my new computer. Is there a way I can download Adobe Photoshop Elements 9.0 and then just enter my access code?

http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

Need Help to re-download my Photoshop Elements 12+Premiere Elements 12 to a new laptop Win-8 64-bit

When I purchased the special deal of Photoshop Elements 12+Premiere Elements 12, I owned a Windows Vista (32-bit) laptop. When I downloaded my purchase, all went smoothly, no problems w/Photoshop when I used the mouse's wheel-scroll feature, it helped me zoom in to specifically pinpoint areas in pictures t/b fixed, etc.
I now have a NEW laptop ... Windows 8 (64-bit). I re-downloaded my Photoshop Elements 12+Premiere Elements 12 onto my new one. Options to download the Premiere Elements showed I should use the "bottom" option to download for Win-8/64-bit - did that w/no problem. There were NO OPTIONS showing that the Photoshop Elements 12 had to ALSO be using a specific way to be downloaded? Consequently, I think (?), the problem that I'm having in using the mouse's wheel-scrolling feature may have been affected by using the "normal" format to download???
So here's my question: Because I bought this combined deal, should I have ALSO used the bottom option showing installation for 64-bit Premiere Elements 12??? I WOULD APPRECIATE A TIMELY RESPONSE - NEED HELP ON GETTING MY PHOTOSHOP WORKING PROPERLY, NOW!
Thank you in advance for any help/suggestions that can resolve my frustrating experience on this!
Léona Buckner
[email protected]

Oops!!!! I accidentally found my answer within my Photoshop Elements 12 "Preferences" folder! Only one part of my question remains --- what about how to download it as a 64-bit option, or does it matter at all?
Sorry to have panicked about this, but when I started using it, the cursor movements seemed unstable so I thought it was because of downloading for a 32-bit instead of my current OS-64bit!

What's with the non-existant free trial download for Photoshop?

What's with the non-existant free trial download for Photoshop? You click on "Download free trial" and it takes you to a page that takes you to a forum… nothing happens. I've done this about 6 times on two browsers. Of course, there's no help from Adobe, so I'm trying this forum. Thanks!

Thanks very much for a prompt reply! Much appreciated. Unfortunately, that's exactly the page I was on. And I used both Firefox and Safari and got the same page, with the same nothing...
As this forum doesn't allow attachments, I'll cut and paste the page here (there's not much):
Keep learning
Whether you're new or a pro, we're always making Photoshop better.
Learn more with these tutorials.
Get support
Have any questions? Visit the Learn & Support area for help.
That's all that's on the page. No buttons, URLs, menus… nothing. And just to confirm, the URL is as you gave: https://creative.adobe.com/products/download/photoshop
Something's fishy...

Download failure - photoshop

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