Download file is damaged

I downloaded the Adobe Crative Suite 6 one year ago.Now Igot anew Notebook and wanted to install it again on the Notebook (Desktop is broken) but it doesn't work.
First it said there is no space on my Computer or I have to set up the rights for changing on my Notebook.
I already was in another Chat, where many had the same problem and they could solvethe problem by deleting the old downloads and do the download again. So I tried this as well butnow it says the download file (when I want to unpack the.rar) is damaged and nothing works.
Are there any ideas for this problem or any Direct personal contact to Adobe???
Thank you for your answers

what suite?
what file (name and extension) did you download?
what os?
(if win and you downloaded a 7z file, download the accompanying exe, put both in the same directory and double click the exe.)

Similar Messages

Downloaded files from safari

my program upgrade files downloaded appear damaged. I have downloaded from adobe and other sites, get warning that downloaded files are damaged and need to move to trash. Mac pro 3.7GHz late 2013 with 10.10.1 and 12 GB ram

From the Safari menu bar, select
          Help ▹ Installed Plug-ins
Besides the following, what plugins are listed?
          iPhotoPhotocast
          Java
          QuickTime
          Shockwave Flash

With OSX10.7.5 and Adobe Reader 11.0.02 when I try to open a PDF downloaded from the web I get 'There was an error opening this document. This file is damaged and could not be repaired. Preview will not open either. Older PDFs OK.

I am running OS X 10.7.5 and Adobe Reader 11.0.02. In the last few days I have been unable to open PDF's downloaded from the web. Reader gives the error message 'There was an error opening this document. The file is damaged and could not be repaired'. Removing Reader and trying to use Preview to open these files give the error 'Preview cannot open this file. It may be damaged or use a file format that Preview doesn't recognise' (or something like that). Downloading the same files with Reader removed from my Mac Preview opens the files OK.
I was recently prompted to update Adobe software but did not note exactly what the update was nor when it was done.
Reader and Preview will both open PDFs I downloaded a week ago. Reader will also open files downloaded on another Mac running OS X 10.0.0 and copied to my Mac. Any ideas?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Hi, my "adobe application manager" files are damaged, can't download

Hi, my "adobe application manager" files are damaged, when I try to download an adobe application it just won't start because of that damaged "adobe application manager", I tried to find how to (re-)download/install "adobe application manager" but with out success and I realy need to download it tonight

uninstall whatever cs version you need to replace, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then reinstall.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

When i try downloading adobe pro i am getting an error message that is saying: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

when i try downloading adobe pro i am getting an error message that is saying: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

Hi Kashmore,
Seems like the downloaded file was corrupt that could be because of either network restriction or the anti virus might have blocked it. My suggestion would be to try and download the product either by turning off the Antivirus or try a different network.
Cheers,
Kartikay Sharma

Trying to download the free trial of Adobe Acrobat XL Pro. I keep getting the message "The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author." I've repeatedly tried g

Trying to download the free trial of Adobe Acrobat XL Pro. I keep getting the message "The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author." I've repeatedly tried getting a new installer file, but get the same message every time.

K_don52 and Ande8135 please remove your current installation of the Adobe Download Assistant and reinstall. You can find more details in the known issues section of Troubleshoot Adobe Download Assistant.

Download file for Palm/Mac reader is damaged

First of all, on the download page for the Reader for Palm OS Mac (http://www.adobe.com/products/acrobat/readstep2_mobile.html#palmMac), it says the file is 8.7 MB, but when the file is downloading, it says 9.4 MB, which turns out to be the actual size of the downloaded file.
Then, when I try to mount the DMG file, I get a warning that "The disk image you are opening may be damaged and could damage your system. Are you sure you want to open this disk image?" Could this be related to the disparity between stated and actual sizes of the file?
I tried downloading it several times with the same result. After a little research, I found an article on Apple's website discussing options for dealing with this particular message (http://docs.info.apple.com/article.html?artnum=305111-en).
Mainly, it suggested converting the disk image to read/write, mounting it, and then attempting to repair it with Disk Utility. I tried this, but Disk Utility was unable to repair the mounted image. Disk Utility does report that the volume needs repair ("Volume Header needs minor repair), but on both verification and repair, it reports a "failure on exit" and fails to complete either task.
Anyone else out there have this problem, or even better, a solution?
All that said, and because I really do want to be able to read PDF files on my TT3, I went ahead and just copied the files off of the mounted disk image and got rid of the image.
The Mac desktop application that converts untagged PDF files and then transfers tagged PDF files to the Palm device seems to work just fine, and even attempt to optimize preference settings automatically by querying your device during a hot sync for display depth and screen size. The Palm OS app seems to work quite well, too.
Between them, I transferred a fairly difficult document containing lots of graphs and charts, special mathematical and chemical symbols, and even equations. And it worked VERY well, although the equations were a little difficult to read on my TT3 sometimes.
The graphs and other figures in the document were all quite readable, even though I had preferences on the desktop app set to "shrink images to screen width." It got my TT3's screen dimensions at 320x320, and there was no way I could find to get the system to take advantage of the TT3's extended screen size of 320 x 480. (if anyone has any ideas about that, I'd like to know -- I'm thinking of converting PDF to some other graphics format (using Graphic Converter's batch converter) and using a viewer for that format that can use the landscape mode to display a scrolling page display that's 480 pixels wide).
A PIECE OF MY MIND TO ADOBE:
After initially posting this, I noticed that this same problem is mentioned in an archived topic that began on May 16, 2007 and ended on August 14, 2007, so it has apparently been a problem for more than a year. However, after noting that the archived topics are "read only," I decided to go ahead and post this to keep the issue active in the hopes that someone at Adobe who might have a smidgen of concern for the users of their products might take care of it.
Adobe OWES it to its users (and its own reputation as a quality-conscious company) to correct this problem. A significant percentage of the users of the Adobe Reader are not as knowledgeable about the risks they would be taking with disregarding the warning and mounting the image anyway, or as sure of their ability to repair any system damage and recover any lost data, should damage occur. I've been using and fixing Macs since 1984, and the message scared ME a little, until I was able to find a little information about it. Could Adobe's fix be something as simple as generating and posting a new DMG file, that's NOT damaged?

I also recently tried to download Adobe Reader to my Macintosh to use on my Palm TX and got the message "The disk image you are opening may be damaged and could damage your system." This is extremely frustrating, and disappointing that the Adobe people don't seem concerned enough to fix the problem. I am not a techie, so I dare not continue.
If anybody has a solution and could explain it slowly to somebody who doesn't understand the computer world very well, I would be grateful.
Thanks,
Andrew

ZIP File has damaged contents - Multiple file download

Hi,
I am using ZIP API in Web Dynpro JAVA for multiple file download scenario.
Issue:--->
Some files are not opening correctly after unzipping the ZIP file.
Example-1: some PDF files gives out message that " "
Example-2: Also, a JPG file shows only upper half of the image.
So in all, the content of generated ZIP file are damaged.
Any idea why this is happening?
Thanks & regards,
Amey

And this is the code I'm using:-
Unzipped PDF files give this error --> There was an error opening this document. The file is damaged and could not be repaired
for(int i = 0; i < l_int_NodeSize; i++){
     g_SearchOutputEle = g_SearchOutputNode.getCtx_vn_SearchOutputElementAt(i);
     java.net.URL url = new URL(g_SearchOutputEle.getFileUrl());
     java.net.URLConnection urlConnection = url.openConnection();
     java.io.InputStream inputStream = url.openStream();
     int arraySize = urlConnection.getContentLength();
     byte[] byteArray = new byte[arraySize];
     DataInputStream dis = new DataInputStream(inputStream);
     dis.read(byteArray);
     ZipEntry zipEntry = new ZipEntry("Name-"+i);
     zipEntry.setSize(byteArray.length);
     zos.putNextEntry(zipEntry);
     zos.write(byteArray);
     zos.closeEntry();
zos.close();
byte[] byteOutArray = baos.toByteArray();
IWDResource resource = WDResourceFactory.createResource(byteOutArray, "Downloads.zip",WDWebResourceType.UNKNOWN);
String urlString = resource.getUrl(WDFileDownloadBehaviour.ALLOW_SAVE.ordinal());
IWDWindow win_MultiFileWindow = wdComponentAPI.getWindowManager().createNonModalExternalWindow(urlString);
win_MultiFileWindow.setWindowSize(0,0);
win_MultiFileWindow.show();
Edited by: Amey Mogare on Mar 30, 2010 7:49 AM

There was an error download file damaged & could not be repaired

I have a problem when I try to download, I get there was an error oping this document, the file was damaged and could not be repared. I tried to download Adobe reader and got the same report.

1 pdf file or all
some files on the great big Internet are corrupt and will not work
some files during the download get corrupt and will not work with them you can wait until the isp clear their cache and redownload the file and they will likely work

Purchased Photoshop Elements 13 and it won't download. Says it's not a supported file type or the file is damaged. What do I do???

Purchased Photoshop Elements 13 and it won't download. Says it's not a supported file type or the file is damaged. What do I do???

I think you should ask in the Digital Editions forum, Adobe Digital Editions

I cannot download Mavericks. Every time the file download stops a message appears that says the file is damaged and cannot be used to install Mavericks. I delete the file, download again and the same message appears. What can I do?

I cannot download Mavericks. Every time the file download stops a message appears that says the file is damaged and cannot be used to install Mavericks. I delete the file, download again and the same message appears. What can I do?

I only have one video project that I ever published to iDisk. It didn't have any music or photo files attatched to it, just a few clips stitched together. I can play these clips right now in the Event Library (so I know the source files are on my computer), but strangely, under the Project Library, the project is not there. I'm almost certain that I didn't store the project on iDisk; I just completed the video and published it to iDisk (as a .mov file I think) for family to see. I've tried to figure out how to get iDisk to stop looking for this project to no avail.
I don't know if others have experienced this, but if I click on any project and on the menu bar select Share --> Remove From --> Media Browser... it lists iPod, iPhone, iPad, tv, Computer and MobileMe. Why would MobileMe be an option here? This is the case for any video project I select. Didn't iLife '11 and/or OSX 10.8 remove all mention of MobileMe? I wonder if this is part of the problem too.
Edit: I just removed every project I have from the Media Browser. Still no luck.

BB Software : "Zip file is damaged, truncated, ... , try downloading again"

Hey,
I want to install "blackberry software" for PC (the computer OS is Windows 7).
So I downloaded the software directly from the BB website.
When I run the EXE file, the following error message appears : "Zip file is damaged, truncated, ... , try downloading again".
I tried to fix this problem :
- I downloaded again the BB software > I obtain the same error message.
- I found on this support website a solution : rename the extension file into ".zip" > it doesn't work. When I try to extract the new .zip file, windows says me that there is no file in this folder.
Can you help me to fix this problem ?
Thank you.
Julien
Solved!
Go to Solution.

Sorry I replied too soon..
It says (in french) "impossible de valider les fichiers d'installation" (Unable to verify installation files)
Although the installation exe is not corrupted
What should I do I need to recover my device quickly !!!!

HT1725 i recently downloaded an album from itunes but 5 of the songs won't completely play through when i try to listen to them. i don't know if the song files are damaged or what but what action should i take to repair the files or get my money back?

i recently downloaded an album from itunes and from what it appeared, everything completely downloaded, but 5 of the songs won't completely play through when i want to listen to them. i don't know if the song files are damaged or what. what actions should i take to either repair the files or get my money back from itunes?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

HT1657 I downloaded (and paid for), a movie and when I attempted to open it, the computer told me to trash it because the file was damaged. This support site is absolutely unhelpful and I feel as if I'm running through a maze... ridiculous.

Hi all,
I paid for a rental and couldn't find the download. When I did locate the file and tried to open it, a message appeared telling me to trash it because the file was damaged. Can't believe this. It's getting late, wanted to relax with a movie and have spent the last 20 minutes trying to troubleshoot.
Ridiculous.
k

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

"The file is damaged and could not be repaired" error when trying to open a PDF in Reader

A few of our employess (only 3 out of over 100 so far) have been getting the error, "The file is damaged and could not be repaired" when trying to open some PDFs. Other people are able to open the same PDF files with no error. It's happening on about 10% of the time. I've read a bunch of threads here with this isue and tried some suggested fixes and nothing has resolved the issue. Here is what I have found works and does not work and the info on their computers:
Computers:
1 Dell Vostro desktop running WIndows 7
1 Toshiba Satellite C55 runnign Windows 8
1 Samsung ATIV Book 4 running Windows 8
All using Adobe Reader XI but we did uninstall that version and tried previous versions and still got the error.
Did Not Work:
As suggested by the company that we use online for claims adjustments where this error is occuring, we tried using a different PDF creator since the files were created using a free PDF creator by the employees. PDF995 and PDFcreator (pdfforge) did not resolve the issue. I then created the PDFs with my Adobe Acrobat, uploaded from my computer to the online program, and that did not resolve the issue.
Saving the file to hard drive and then opening in Adobe did not work.
Turning off Protected Mode and Enhanced Security did not work.
Compatibility View settings enabled in Internet Explorer 10 did not resolve the issue. The previously mentioned claims adjustment software company we use online was code for IE so is not fully compatible with other browsers.
That being said I did try to open the PDF files in Chrome and it also did not work. Same error message.
Does work:
I download the file they cannot open onto my hard drive, open in Adobe Acrobat, Save as a pdf, then email it to them and they can open it via email attachment.
If they close the error and continue trying to open the file over and over sometimes it will eventually open.
Is there a setting in Windows that is preventing them from opening a small % of files some of the time? Thanks in advance for any help!
James

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

Download file is damaged

Similar Messages

Maybe you are looking for