Download from appstore get errors, and stops. but my account already charged $19.99 , how to get my money back?

i tried to buy keynote from the appstore, and the download get errors, and stops. but my account already charged $19.99 , how to get my money back?

Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
Keynote's minimum requirements are v10.7.4 Lion in case you are running a prior Mac OS X. That information is available under Information right side of the Keynote window at the App Store.
and the download get errors, and stops
Try turning off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
Disable anti virus software.
Then open the App Store. From the App Store menu bar top of your screen click Store > Check for Unfinished Downloads

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