Download fron PC server REALLY SLOW
The new iMac is connected to our network, everything works, internet is ok, but accessng files on the pc server and downloading is extremely slow.
Example: Old iMac 2.4 Intel Core Duo running 10.5.8os connected to the same server with same settings downloads a 259mb file in about a minute. The new iMac downloads the same file in about 15 minutes.
Any help is appreciated.
TIA
What MBP? What model? What OS? How connected? What browser? And on and on... Provide information.
http://www.wi-fiplanet.com/tutorials/7-tips-to-increase-wi-fi-performance.html
Similar Messages
-
Searching from Mac to Server really slow
When I try to search for a file stored on our Mac server it takes a couple of minutes to find it. This is a brand new OS10.8.3 computer, all the other computers in my dept are OS10.6 and they search and find files instantly. What's the deal?
Back up all data.
Triple-click the line below to select it:
/var/db/Spotlight-V100
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with an item selected. Move the selected item to the Trash. You'll be prompted for your administrator password. Reboot. The index of the network volume should be rebuilt the next time you mount it. That will take some time, but after that search performance may improve.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
I got my MacBook Pro 4 years ago and its getting really slow.
After reading dome threads on this site i downloaded Etrecheck and here are the results.
Any help would be greatly appreciated.
EtreCheck version: 2.1.8 (121)
Report generated 21 March 2015 9:41:28 PM AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 814
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Time since boot: one day 2:7:40
Disk Information: ℹ️
TOSHIBA MK3255GSXF disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (150.44 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Configuration files: ℹ️
/etc/hosts - Count: 31
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] com.zeobit.kext.AVKauth (2.3.3 - SDK 10.8) [Click for support]
[not loaded] com.zeobit.kext.Firewall (2.3.3 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Click for support]
Problem System Launch Daemons: ℹ️
[running] com.wibu.CodeMeter.Server.plist [Click for support]
[not loaded] org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.hp.devicemonitor.plist [Click for support]
[loaded] com.hp.messagecenter.launcher.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.skype.skypeinstaller.plist [Click for support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[running] com.leapfrog.connect.monitor.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
User Login Items: ℹ️
LOGINserver Application (/Library/Printers/Brother/Utilities/Server/LOGINserver.app)
InstUtilLaunch Application (/Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/Inst UtilLaunch.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.9 [Click for support]
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
Silverlight: Version: 4.0.60129.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.1 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.7
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.6.6
AdobePDFViewer: Version: 10.0.3 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
DivX Plus Web Player HTML5 <video>
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Click for support]
CodeMeter [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
14% firefox
5% WindowServer
0% ps
0% fontd
0% DirectoryService
Top Processes by Memory: ℹ️
528 MB firefox
176 MB Finder
159 MB AntiVirus
112 MB WindowServer
82 MB mds
Virtual Memory Information: ℹ️
1.07 GB Free RAM
1.29 GB Active RAM
1.01 GB Inactive RAM
784 MB Wired RAM
962 MB Page-ins
3 MB Page-outs
Diagnostics Information: ℹ️
Mar 20, 2015, 07:32:46 PM Self test - passedHardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 814
***Hardware looks fine
***Increasing the RAM can always help with slowness issues
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
***Looks fine
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Time since boot: one day 2:7:40
***You are running an Operating system over 4 years old but it shouldn't effect the speed of your computer
Disk Information: ℹ️
TOSHIBA MK3255GSXF disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (150.44 GB free)
MATSHITADVD-R UJ-898
***Looks fine
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Configuration files: ℹ️
/etc/hosts - Count: 31
***Looks fine
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] com.zeobit.kext.AVKauth (2.3.3 - SDK 10.8) [Click for support]
[not loaded] com.zeobit.kext.Firewall (2.3.3 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Click for support]
***I'm honestly not super familiar with most kernal extensions but I do see you have MacKeeper running which can slow the computer down
****** This next section talks about Launch agents and Launch Daemons.
****Something to keep in mind is that when you first get the computer that all of these folders are empty and the files in them are all third party.
****If you want to see if the system runs better without them Shut the computer down and turn it on while holding the shift key
****This will put the computer into safemode which turns off third party files and extensions and does not let any launch agent/daemons files run.
Problem System Launch Daemons: ℹ️
[running] com.wibu.CodeMeter.Server.plist [Click for support]
[not loaded] org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.hp.devicemonitor.plist [Click for support]
[loaded] com.hp.messagecenter.launcher.plist [Click for support]
***This is the root launch agent folder
***I'd remove all but the first three
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.skype.skypeinstaller.plist [Click for support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
***This is the root Launch Daemons folder
***I'd only keep com.adobe.fpsaud.plist and com.microsfot.office.licensing.helper.plist all the others will reinstall them selves if needed.
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.akamai.single-user-client.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[running] com.leapfrog.connect.monitor.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
***This is your users Launch Agent folder
***I'd remove everything here
User Login Items: ℹ️
LOGINserver Application (/Library/Printers/Brother/Utilities/Server/LOGINserver.app)
InstUtilLaunch Application (/Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/Inst UtilLaunch.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.9 [Click for support]
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
Silverlight: Version: 4.0.60129.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.1 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.7
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.6.6
AdobePDFViewer: Version: 10.0.3 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
DivX Plus Web Player HTML5 <video>
***The first extension in safari is adware and can be uninstalled
***The second one is a video web player and you could probably remove that as well but it wont effect your speed
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Click for support]
CodeMeter [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
14% firefox
5% WindowServer
0% ps
0% fontd
0% DirectoryService
Top Processes by Memory: ℹ️
528 MB firefox
176 MB Finder
159 MB AntiVirus
112 MB WindowServer
82 MB mds
Virtual Memory Information: ℹ️
1.07 GB Free RAM
1.29 GB Active RAM
1.01 GB Inactive RAM
784 MB Wired RAM
962 MB Page-ins
3 MB Page-outs
Diagnostics Information: ℹ️
Mar 20, 2015, 07:32:46 PM Self test - passed
***Everything else seems fine -
Safari being REALLY slow or sometimes "Cannot find server"! HELP!
Right, i have the new 'Safari 4' but its being really slow.
When trying to load up webpages, it sometimes takes AGES to load a page, or sometimes it even comes up with the message 'Safari cannot find the server'.
I have 'LittleSnitch' installed so I can see when Safari is using the internet to either upload or download information and most of the time, Safari is sat there doing nothing and not downloading any information...
I have reset Safari to no avail!
Why might this be happening?
Message was edited by: Ozzmystro'Safari cannot find the server'
Generally refers to a DNS problem.
(First, if yours is an Intel Mac, check that Safari is not running in Rosetta, which is enough to slow it to a crawl.)
Adding DNS codes to your Network Settings, should gives good results in terms of speed-up:
Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu. Click on TCP/IP and in the box marked 'DNS Servers' enter the following two numbers:
208.67.222.222
208.67.220.220
(An explanation of why that is both safe and a good idea can be read here: http://www.labnol.org/internet/tools/opendsn-what-is-opendns-why-required-2/2587 /
Open DNS also provides an anti-phishing feature: http://www.opendns.com/solutions/homenetwork/anti-phishing/ )
Whilst in System Preferences/Network you should also turn off 'IPv6' in your preference pane, as otherwise you may not get the full speed benefit (the DNS resolver will default to making SRV queries). If you want to know what IPv6 is:
This is Apple's guidance on iPv6:
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8708.html
Click on Apply Now and close the window.
Restart Safari, and repair permissions. -
I have really slow internet, i bought OS X mountain lion & tried for days to download it. my internet cuts every time & the download restarts from the beginning is thr a way to download the software as a "zip" file or from a link not app store?
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion?view=discussi ons
http://www.apple.com/support/macbookpro
Take it somewhere that has better broadband. The best you can do sometimes is invest in new modem that works with your system instead of the rental etc in most cases.
Do a Safe Boot.
Make sure your firewall is set properly. Don't use 3rd party. AV software can get in the way.
Make sure you are getting the service and a clean strong modem signal - slow is one thing but if it drops off and can't maintain a connection you have hardware issues, not software - and upgrade to a new OS doesn't tend to improve, it may even not work with older networking equipment once you do get it.
I agree and think electronic only goes too far. And when you do get it: burn the package and manually set it aside first before running the intaller! make a flash memory installer, put it on DVDs too. -
Hey i have a old powerbook G4 laptop and i was wondering where can i download the OS ( Mac OSX 10.5.8 Build ( 9L30 ) to do a fresh install my system is running really slow is there any place where i can down load this OS?
Hello,
Unfortunately Apple do not offer a download for mac OS X 10.5.8. They will only provide updates available for download. ( Normally you would do so once the OS is installed)
To do a fresh install of this software your going to need to buy a retail copy of the disk.
There are some vendors who do still stock the media disk, but they can be expensive.
Best of luck. -
Brand new MacBook Pro has really slow download and streaming speeds
I'm new to Macs, and don't know much about computers in general. But I got a 13" MacBook Pro almost two weeks ago and have been experiencing really slow download and video streaming speeds. Pages load one image at a time, Netflix is almost impossible to use because the videos will stop buffering every five minutes even if I let them buffer for more than ten minutes. I haven't been experiencing any issues with wifi on my phone, and I've troubleshot our router. I'm not sure what it could be--but then again, I don't know a whole lot. Before I go running off to the Apple Store or call support, is there anything I can try in the meantime? Thanks!
Here are the system specs:
Processor 2.4 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel Iris
Software OS X 10.9.3 (13D65)
74.23 GB free out of 120.47 GBCheck with your isp regarding your download & upload speeds as well as streaming. You need to determine if the issue is on their end. You can also check on the speedtest.com website. Compare what your isp tells you to the net speed website.
-
Really slow internet with OSX10.4 Server
We have a small network with a dual2ghzG5, 3 iMacG5s, 4 or 5 iBookG4s and about 3 or 4 miscellaneous PCs. We installed TigerServer on one iMacG5, and the PC's worked much better accessing the terabyte firewire RAID on that server iMac, but internet access really slowed down almost to a standstill.
We don't have any IT type geeks here, just a couple old time Mac users and a couple recent switchers. Is there any good resource for step-by-step How-to for setting this server up? We've looked on the internet, but not long or hard enough to find anything very helpful.
Any help will be appreciated,
1GhzPBG4-17,1.5 G RAM, 933iBook G4,1.12G RAM, iMacDV, 320MB Mac OS X (10.4.3) 128k Mac with 20mhz Gemini030Why would this effect your Internet connection speed, at all ?
You'll do far better to continue to use your standalone hardware Router, rather than trying to do NAT with your server, if that's what you've done.
You might consider hiring someone who can help you out:
http://consultants.apple.com/consultant/ -
Really slow since downloading your latest, not happy.
Since the latest download from Firefox, everything is slower, a lot slower, like dial-up, and I have cable. When I X out of Firefox, then want to get back on, warning box says it's already running but not responding, never got that before.
I am not happy, not use to waiting for things to come up.
I want that latest removed and go back to what was before, at least I had no access problems.
And another which has been bugging me since I switched to Firefox, when I Google anything, it sends me to another search engine, then another, and so on.....so frustrating.A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls -
Apple TV download is really slow
HI
My Apple TV is slow in dowlnloading movies. This has been like this for the last 2 months. I use to be able to watch a movie almost instantaneously but now have to wait up to 1hr 30mins in most cases before I can start watching it. This occurs in both HD and SD although SD is a little quicker but is still really slow. Even then it pauses part way through to continue to download the movie. I have had my broadband connection speed checked and spoken to my broadband provider (Telstra Clear) with speed check achieving a download speed of 15mbps. I have Apple TV 2. Can anyone help before reverting back to DVDs from the video shop?The Apple TV itself is the bottleneck. The problem is not bandwidth.
My home theatre system uses Apple TV for most content. I also use a MacMini for the few DVDs I have and for EyeTV television recording.
Same as all the posts to this thread - performance slowed badly the last few months.
However, I notice that if I download rentals and purchased movies through iTunes on the MacMini, it works as the Apple TV did before. That is, start the download and wait a minute or so and then watch the movie end to end without interruption.
Also, iTunes allows me to cache the full movie if I give myself a few minutes prior to the time I want to watch something.
Not great. But it works.
Melbourne Australia -
My ipad is running really slow, and it will not let me connect to iTunes or App Store, but have another iPad in house which is working fine I,please help
Try a hard reset by pressing the Home button and Wake / Sleep button at the same time, keep them both pressed until the Apple Logo appears on the screen.
This does not lose any data on your iPad. -
Need help: After I upgrade to SnowLeopard, my entire operativing system seems to run really slow, and I am hesitant to upgrade to Lion now. What can I do?
How much RAM do you have installed...?
You can use this Link to check which RAM is suitable for your Mac...
http://eshop.macsales.com/shop/apple/memory/
It is Important to get the Correct and Matching RAM
For best performance, fill all memory slots, installing an equal memory module in each slot.
That site also has videos on how to Install RAM should you need it...
How much Free Disc Space do you have...
Basically... Make sure you have enough Free Hard Drive space for your Mac to Perform as expected...
This is what Apple has to say.
http://support.apple.com/kb/PH10798
More Info here...
macworld.com/mac-troubleshooting-what-to-do-when-your -computer-is-too-slow. -
Macbook Pro 13' (Late 2011) STILL really slow since updating to Mavericks
So I've seen a lot of discussions about the same issue and some have threads have been solved, yet others remain unknown. I have the same problem as others that stated they have experience something similar to my case. Just fyi though, that my computer was already really slow prior to upgrading to Mavericks (on Mountain Lion). That was when I decided to do a clean install of Mountain Lion and everything was snappier than ever. It wasn't long until Mavericks came out and I instantly did an upgrade but everything suddenly started slowing down again and it's getting worse. I hope someone can help me out here, thank you.
EtreCheck version: 1.9.12 (48)
Report generated July 27, 2014 at 12:39:20 AM EDT
Hardware Information:
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 12:18:52
Disk Information:
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Kenichi Kasamatsu (disk0s2) / [Startup]: 499.25 GB (154 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 70
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.nero.HSMMonitor.plist Support
User Login Items:
iTunesHelper
Dropbox
UnlockID
Google Chrome
Android File Transfer Agent
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
JavaAppletPlugin: Version: Java 7 Update 65 Check version
Safari Extensions:
Open in Internet Explorer: Version: 1.0
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
16% WindowServer
15% Google Chrome
3% hidd
1% fontd
0% Dropbox
Top Processes by Memory:
160 MB Google Chrome
135 MB softwareupdated
98 MB Finder
74 MB mds_stores
74 MB WindowServer
Virtual Memory Information:
321 MB Free RAM
1.52 GB Active RAM
1.20 GB Inactive RAM
977 MB Wired RAM
2.54 GB Page-ins
0 B Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Hi
I have been with BT since beginning of August, previously with TalkTalk for about 4 years prior. I always had really good speed with TT, always near the max for my line (which can provide upto 20mbps).
Now with BT everything was fine for August/Sept, now we are in October my connection is really slow, feels like the dark ages with dial-up......
I am using a BT hub 3, nothing else has changed in my PC set-up. This is really frustrating, especically as playing on-line games like LOTRO is virually impossible due to lag etc....
I have tried searching this forum, and have checked my ADSL settings and BT speedchecker, results below.....
Any ideas guys?
Thanks....
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
5507 Kbps
0 Kbps
21000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 5507 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :19715 Kbps(DOWN-STREAM), 1189 Kbps(UP-STREAM)
IP Profile for your line is - 17393 Kbps
2. Upstream Test: -provides background information.
Upload Speed
827 Kbps
0 Kbps
1189 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 827 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1189 Kbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 02:11:27
Downstream:
19.25 Mbps
Upstream:
1.162 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
4.5 dB / 5.8 dB
Line attenuation (Down/Up):
9.9 dB / 5.0 dB
Output power (Down/Up):
19.5 dBm / 12.3 dBm
FEC Events (Down/Up):
6397165 / 21
CRC Events (Down/Up):
4315 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
75055 / 0
Error Seconds (Local/Remote):
228 / 0
I'm a bit worried about the error seconds and various events, don't really understand them though....Sorry, not a techy....
Any ideas??
Edit: I wanted to add that I only live about 2 mins walk from the main BT exchange for my town.....Tested again at 7pm
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
11952 Kbps
0 Kbps
21000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 11952 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :18305 Kbps(DOWN-STREAM), 1160 Kbps(UP-STREAM)
IP Profile for your line is - 16150 Kbps
2. Upstream Test: -provides background information.
Upload Speed
903 Kbps
0 Kbps
1160 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 903 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1160 Kbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
?Maybe just congestion? I'll check the hub settings later.
Please visit FAQ section if you are unable To understand the test results. -
This message was not downloaded from the server
I have purchased a iphone the first week they were introduced. My problem is with pop email. I keep getting the message " this message has not been downloaded from the server" when I open a email with a lot of html graphics. After reloading the email many times I am able to get the email. Sometimes it takes only 2 times but sometimes it take 20 times. This has been happening since the first day I got the iphone. I thought it was because of a slow connection but it also happens on wifi. I thought apple would fix this problem eventually. But I don't think that is going to happen anytime soon. I have seen this problem being reported on this forum and is apparently quite widespread. I have also reported to apple in there feedback section. No response yet. There is a work around to forward pop email account to an imap account. I don't consider this a solution. Does anyone have any other solutions?
(1) Why does it happen?
The short answer is "I am not 100% sure why, and Apple have not said why!", but all I can really do now is to google it, and make up my own mind!
My Guess: I don't think that the Mail application on the iPhone actually saves any attachments on the iPhone when you download emails! It saves the body of the email, but NOT the attachments.
Why? Because if you attempt to browse an older email, which has an attachment, it gives you the message "Loading..." and after a couple of seconds it tells you "This message has not been downloaded from the server". BUT: If you attempt to do the same thing, with WiFi & EDGE turned OFF, then the Mail application will display the email body immediately, and give you a link to the attachments, that you can click on to download.
Basically it proves that the iPhone does not save attachments on the iPhone, only the email body!
(2) Can you fix this?
Well, this normally happens when you collect your email on your iPhone using the POP protocol!
Most of us download our email onto computers and select the option in Outlook/Outlook Express to "leave the email on the server for x days", typically 5 or 10 (which I do) days. We then setup our iPhones to download the same email, but to LEAVE it on the server - or "Delete from server: Never".
This means that for 10 days your iPhone will be able to access a specific email on the email server, and will be able to download (view) that attachment whenever you want.
BUT: AFTER this 10 day period your computer will remove that specific email from the mail server, and then your iPhone will not be able to retrieve it from the server. Which also means that you will not be able to read any attachments from the mail server.
SO, when your iPhone Mail app tries to download THAT attachment, it will not be able to, and INSTEAD of just displaying the email body, and the attachment link, it displays the error message: "This message has not been downloaded from the server"...
(3) Why does the iPhone NOT just save the attachment on the iPhone?
I have NO idea! Apple should definitely speak out about this and come up with a fix!
(4) Why Apple does NOT save the attachment? (My guess)
Well, if you are constantly re-downloading any attachment that you attempt to view on your iPhone, then you will constantly be downloading data using your EDGE package! AND your Mobile Service Provider CHARGES you a massive rate (per MB) to download data using EDGE! Which means that they (AT&T / MTN / Orange / whatever) are making loads of cash off you re-downloading your email attachments. Is this right?
(5) Quick Fix?
Change the settings on your computer so that it leaves the email on the server for an extended period of time! Change the 3 days, or 10 days to something like 30 days! This means that your iPhone will be able to re-download the attachment for a 30 day period after it has initially downloaded the email.
BUT you are STILL re-downloading the attachment, and while you are waiting, YES, WAITING.... you are still being charged for the data traffic!
The problem here is that some service providers only give you a 10MB email account on their server. This might not be enough for users who receive 100's of emails on a weekly basis!
(6) Longer Fix?
Change your email account from a POP account to an IMAP account.
Problem #1: Here again is that not all service providers offer IMAP facilities! Also, the emails would reside on your server.
Problem #2: You are still re-downloading all those attachments again! $$$
(7) The REAL solution?
The real solution needs to come from Apple! They need to increase the size of the first partition on the iPhone that you save your emails in. Maybe they need to save attachments in the second (media) partition so that you can always access them? At the moment the first partition on the iPhone is really small, just big enough for the OS and a few applications, never mind 100's of attached pictures and mp3s, etc that we commonly send around cyberspace!
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