Download gone plzz plz plz help!!
i purchased and downloaded a song for itunes last night and it played fine then but today when i turned my computer on hoping to sync it with my ipod it wasnt there ive searched everwhere for it and spent hours trawling forums in search of help plz can some one help by shedding some light on what itunes has done with my money/song!! plz help!
Hi Josh -
Just contact our support department and explain the issue. Make sure you give support a valid email address -- and make sure your email is set to accept incoming mail from apple.com email addresses.
Here's the URL:
http://www.apple.com/support/itunes/store/lostmusic/
To get faster service, give the agent the web order number (located on your email invoice) of the order that's missing.
Kate
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I tried both from itunes and dorectly from my ipod.Am able to download other podcasts.After several more attempts, episode 100 is now downloading to my iTunes but fairly slowly. It's a special episode (and it's two hours long) so perhaps over-demand is causing the download to fail.
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You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3.183.23 or later, is for Intel Macs only running Tiger or Leopard, as Adobe no longer support the PPC platform. Version 11.4.402.265 or later is for Snow Leopard onwards.
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* Unhelpfully, if you want the last version for PPC (G4 or G5) Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
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http://kb2.adobe.com/cps/909/cpsid_90906.html
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After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later:
When you have installed the latest version of Flash, relaunch Safari and test.
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You said you updated yur 1G iPod to 4.2.1. A 1G can only go to 3.1.3 and thus you must have jailbroken it to get to 4.2.1 and that can cause problems.
ArealDJ wrote:
I have the same problem.. apps won't download and won't open. I have a 1st Gen ipod touch and recently upgraded my MacBook Pro (2012) and as soon as I upgraded the iPod Touch to 4.2.1, this happened. I restored to factory defaults and still cannot dl and open apps. Any way to diagnose this problem? Apple tech charges $29.99 for out of warranty products and if I am reluctant to pay with them telling me its simply a hardware problem. -
while updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me, while updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me
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Hi Young Prada,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
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You need to restore the folder using the (Put back) selection (CTRL click).
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Troubleshooting applications purchased from the App Store
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
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Have you called your credit card issuer? They may be able to provide a reason for the declined purchased.
Also, you can only register for and use the App Store in the country your credit card is issued. Be sure you are buying apps from the correct App Store. -
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Hi.
I'm not sure of it's still possible to choose 'None' under payment method. Besides, I'm sure you would like to be able to buy paid Apps as well.
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Best regards.
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