Download has left me with missing files and cannot start iTunes

I was prompted to upgrade iTunes and so I did. The upgrade started when Genuis was still doing it's thing. At the end of the download, I was prompted to restart. I closed what I was working on and restarted. Now, I when I try to start iTunes, I get an error message that says there are missing files and that I should re-install iTunes. If I uninstall, will I lose the music files? I tried to re-download, but this did not fix anything. Any advice?

Now, I when I try to start iTunes, I get an error message that says there are missing files and that I should re-install iTunes.
With that one in that context, I think we should check for malware.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look.

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Cursed by ITunes 9. Install has left me with jumbled text and miserable...

....Podcast directory!
I installed ITunes 9 yesterday and now have some major complaints. They are as follows:
1. Why is the the banner that usually displays the song title and time left of the song just an unreadable smudge?
2. Why is my podcast page now near impossible to navigate? Gone are the nice arrows and such like. It is all messed up now and VERY user unfriendly.
There is a reward for the first person to aid me.

*my biggest gripe comes from being unable to re-locate the artist selection from it's current position (as a sidebar) to header position where it used to be.*
Go to View>Column Browser, check the columns you want to browse (Artist, Genre, Albums, Composers, Groupings) and check the option "On Top"

Repeating problems (1) Many Missing Files; and (2) Downloading From iTunes

I am having multiple issues with the iTunes store currently. I have spoken with an Apple Expert on August 14, 2010 (case number available if needed). Although he was very good at helping me to the best of his ability, he referred me to iTunes Store Customer Service, which I previously was in contact with.
I have 2 types of repeating problems (1) Many Missing Files; and (2) Downloading From iTunes Store.
_Problem One - (1) Downloading From iTunes Store_
I have 1610 missing files from my iTunes folders. I created a list of missing items by following these steps:
+If for any reason you find yourself with random missing tracks, (or are trying to recover from a dying hard drive like me), there is an easy way to isolate those missing tracks.+
+1. Create a standard playlist called "Not Missing".+
+2. Drag your entire library into that playlist. Missing tracks cannot+
+be copied to a playlist.+
+3. Create a smart playlist called where you select the following conditions in the options window for the new smart playlist:+
+*dropdown menu* PLAYLIST+
+*dropdown menu* IS NOT+
+*dropdown menu* NOT MISSING.+
+4. Rename the smart playlist "Missing"+
+5. Right Click the "Missing" playlist+
+6. Click the "Export..." option+
+7. Select the Plain Text option and Desktop location+
My missing playlistable items represent a better part of a decades worth of audiobook files, transfered files from my PC days, etc... i loved my - now missing - Doctor Who and Torchwood purchases from iTunes.
I have already read the Trouble Shooting, checked Time Machine Backup, and been walked through replacing the preferences list. The missing file path from the "get info" options in iTunes points towards a non-existant file.
_Problem Two (2) Downloading From iTunes Store_
I have had problems downloading files from iTunes for months. I first noticed it with the TV Show "Avatar: The Last Airbender". Lately, when I download from the (non-music) part of the store, the majority of files are downloaded and then immediately not found. This has been prompting iTunes to repeat the download. Until I force quit itunes and *potentially cry*.
There have been multiple iTunes store purchases of audio books recently. If I reported the missing file immediately, I can contact iTunes support to repost the file and that usually fixes the issue. But today, I went to go rewatch "Torchwood: Children of Earth" and noticed Problem One.
_Hind Sight_
If provided with a spreadsheet of my iTunes Store purchase history, I can write a vlookup( formula in excel to compare the list against my exported missing list so a shortlist of what is missing from just my iTunes Store purchase history can be created (hint: it's the majority of items from the list, others are years worth of files from my PC days). If we could do that, could iTunes make my missing purchases available?
Then we can focus on purely, trying to figure out why they went missing in the first place - so we can prevent it again & possibly help others from running into the same.
Plea
I strongly suspect the two issues are related to a root cause ... in addition to my user error in file management of backups ... what is going on?

iTunes Support (Eric) emailed me some instructions. I am posting, in hopes that this will help others.
_Suggestions from iTunes Support_
Troubleshooting 1. iTunes Store: Finding missing purchases and downloads http://support.apple.com/kb/TS1408
Troubleshooting 2. Direct Assistance
_Results based on Suggestions_
Results on "Searching the harddrive" - did not resolve my concerns
Results from "Direct Assistant" - i emailed the list of the missing files... status is pending
Conclusion
I'll follow up again later, if I have new news.

I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
You also may have to place the iPod in recovery mode. For how see:
iPhone and iPod touch: Unable to update or restore

HT1386 The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?

The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?

If the answer to the above question is "yes", FIRST, set up a backup of your new computer before you do anything else so the next time your computer breaks you will not be in the same situation. Backup solutions are numerous and inexpensive, and there is absolutely no excuse in the Third Millennium not to have one.
Then see this tip: https://discussions.apple.com/docs/DOC-3141

The new 8.2 update has left me with a red itunes logo and a charger end on the screen, i cannot use the phone at all, please help

the new 8.2 update has left me with a red itunes logo and a charger end on the screen, i cannot use the phone at all, please help

Your phone is in recovery mode; connect it to a computer and use iTunes to restore it.
~Lyssa

Problems with .ARW files and auto toning

problems with .ARW files and auto toning
let me try to explain this because this has happened in past and never found a way to resolve but i lived with it
now that I have a Sony A7R the problem is more serious
Firstly i take pride it making the picture happen all in camera, i use DRO lvl 5 to get enough light, like when i'm shooting at dusk. DRO its like doing HDR but in a single file, it lightens the darks. in my camera i'm happy with results
but when I upload them to lightroom, they come out near black.
allow me to explain
lets say I import 100 images
i double check my preferences and everything is UNCHECKED when it comes to importing options, there is no auto toning, nothing.
as the images import i see a preview in the thumbnail which looks fine.
i double click on one to enlarge it, hence leave grid view.
for a brief 1 or 2 seconds, i see the full image in all its glory but than lightroom does something funny, it darkens the image
one by one as it inspects each image, if it was a DRO image it makes it too dark.
to make this clear, the image is perfect as it was in the beginning but after a few seconds lightroom for some reason thinks it needs to correct it.
how to prevent lightroom from doing this, i want the image exactly as it is, why must lightroom apply a correction>?
i think it has to do something with interpreting the raw file and lightroom applies its own algorithm.
but here is what i dont get.....before lightroom makes the change i'm able to witness the picture exactly as it was taken and want it unchanged..
now i have to tweak each file or find a profile for it which is added work.
any ideas how to prevent lightroom from ruining my images and just leave them as they were when first detected...
there are 2 phases...one is when it originally imports and they look fine
second is scanning each image and applying some kind of toning which darkens it too much.
thanks for the help

sorry thats the auto reply message from yahoo email.
i've disabled it now
thing is, there is no DRO jpg to download from the camera
its only ARW. so my understanding is when i use DRO setting, the camera makes changes to the ARW than lightroom somehow reads this from the ARW.
but then sadly reverts it to no DRO settings.
because i notice if i take normal picture in raw mode its dark but if i apply dro to it, it comes out brighter, yet when i d/l the image from camera to lightroom, which is an ARW - there are no jpgs. lightroom decides to mess it up
so in reality there is no point in using DRO because when i upload it lightroom removes it.
is there a way to tell lightroom to preserve the jpg preview as it first sees it.
its just lame, picture appears perfect...than lightroom does something, than bam, its ruined,.
what do i need to do to prevent lightroom from ruining the image? if it was good in the first place.

Searching for missing files and damaged photo icon

I am trying to view photos that I have viewed in this program numerous times before but now when I click on the photos, I get a message that says "searching for missing files". Sometimes, the photo appears with a red icon below it that resembles a wripped photo. Does this mean my photo has been damaged by the program?

I too have been told to find them on my hard drive but still nothing comes up, I can find the picture name and then do a search, but nothing. I've tried several times and it just keeps saying seach for missing files not found. I can see my collection of pictures, but there blury and then when I try to click on them, it says searching for missing file and it gives me the file name, and then I've tried to go under my search and put that file name in and nothing comes up, I also got NO help from adobe and they want us to buy more products??? They could have warned us somehow on what happens if you move them or try and put them on disc, and that's what happen, I put some on disk or at least thought I did and then realized I didn't want to do that, so I hit the UNDUE and I guess it was so late or something, cuz I can see the pictues, just can't open them. I'm wandering if I need to have a expert see if he can get them off of Adobe, I really want the pictues I have graduation pictures on there and need them very much. Would love to have help from anybody. Please.
Thank you
K

Missing Files and Locating Bug

Hi,
In LR2, if I relocated a folder of files/photos, for example move them from a primary hard drive (on my macbook) to an external hard drive, the catalogue would indicate missing files with a '?' icon in the top right hand corner of the file.
To re-locate these files was simple, right click on the missing file and for OSX simply click 'show in finder' and find the missing file in it's new location.
Then all missing files from that particular folder would all be systematically found.
In LR3 the above process has no effect. If I try to relocate a missing file nothing happens.
Any ideas?
Many thanks
Tomas

A little spookie, just before I noticed your post I tried the 'Find Missing Folder' option in the folder tab in the library module and that worked fine.
Clicking the '?' icon or right clicking and selecting 'Show in Finder' still has no effect though. In LR2 this never failed.
Thanks very much for such a fast response

I am having issues today with my Adobe Lightroom 5.6 today that was working fine yesterday except for te files from one of my cameras showed up on import but wouldn't download, today I'm getting the message "Lightroom cannot start because it cannot create

I am having issues today with my Adobe Lightroom 5.6 today that was working fine yesterday except for te files from one of my cameras showed up on import but wouldn't download, today I'm getting the message "Lightroom cannot start because it cannot create files in the temporary file location /var/folders/jv/2bct456j0yg4ys681fxk9zq00000gn/T " don't know what has happended in 24 hrs except I did check my permissions on my main directory to ensure that I had extended permissions to all the folders contained within my main drive on my IMac running OSX 10.10

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

HT1923 I cannot install the latest version of itunes as it instructed me to uninstall the version I had, which I did, but the "Apple mobile device support" will not uninstall. This has left me with no itunes . Help please

I cannot install the latest version of iTunes as it instructed me to uninstall the version I had, which I did, but the "Apple mobile device support" will not uninstall. This has left me with no iTunes and the new version will not install until I can uninstall all the old components. Help please

You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunesSetup.exe installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
tt2

Please, help! After upgrading to Yosemite, my dock has disappeared, along with the dashboard and the wallpaper! Can anyone help? I'm using a MacBook Pro, retina, bought it last year.

Please, help!
After upgrading to Yosemite, my dock has disappeared, along with the dashboard and the wallpaper! Can anyone help? I'm using a MacBook Pro, retina, bought it last year.
Thanks

Have you been trying to download from the app store? Did you get a message?
As a suggestion, you might go to an Apple store (genius bar appointment) for help. As far as I know, there should be no charge.
Barry

No issues, but curious..why do I always get permissions repaired when I click on 'repair permissions in Disk Utility......it usually has to do with core permissions and it's happened since i got this MacBook Pro in 3/11..it continues with 10.7

No issues, but curious..why do I always get permissions repaired when I click on 'repair permissions' in Disk Utility ??......it usually has to do with core permissions and it's happened since i got this MacBook Pro in 3/11..I'll try this every 2/3 wks and always get repairs.....yet, I don't really have issues....it's been weird.......it continues with 10.7 and the update to 10.7.1.. a sample:
Permissions differ on “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Rem ote Desktop Message.app/Contents/Resources/da.lproj/UIAgent.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Support/Rem ote Desktop Message.app/Contents/Resources/da.lproj/UIAgent.nib”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreen.app/Contents/Resources/da.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreen.app/Contents/Resources/da.lproj/MainMenu.nib”
Permissions differ on “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/da.lproj/MainMenu.nib”; should be -rw-r--r-- ; they are drw-r--r-- .
Repaired “System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Su pport/LockScreenLeopard386.app/Contents/Resources/da.lproj/MainMenu.nib”
Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.
Repaired “Library/Preferences/com.apple.alf.plist”
Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.

As described in this article, don't worry about it:
http://support.apple.com/kb/TS1448?viewlocale=en_US

Error: There is a problem with the file and it cannot be copied

I've been trying to copy (and essentially move) the contents of an NTFS-formatted external HDD to my iMac's internal HDD so I can then format the external HDD to Mac OS Extended. However, when I simply try to drag and drop, I get an error during the transfer that states:
There is a problem with the file and it cannot be copied.
I tried a basic cp command in Terminal to copy all contents of the external HDD to a folder on my iMac's desktop, and found that while there were no errors, there were many individual files missing full chunks of data (ie. original file would be 4GB on my external HDD, but only 350MB on my desktop).
Any ideas on how I can successfully copy a large amount of data (approx. 170GB) from my external HDD to my internal HDD while avoiding this error, so I can ultimately format my external HDD to Mac OS Extended? ANY help is greatly appreciated.

That's not a good error to see. It indicates something is very wrong. Pulled out of an old programming header file:
ioErr = -36, /*I/O error (bummers)*/
If Apple labelled it "bummers," they had a good reason! Unfortunately, that doesn't bode well for you.
Try running Disk Utility again. Keep repairing over and over until one of two things happens: 1) Disk Utility says no repair was needed, or 2) Disk Utility reports the same error in two sequential repair sessions and is unable to repair it both times.
If you hit the second case, or if you hit the first but still can't copy files, then you've got two basic options:
= Buy a third-party disk utility or two and try them. Try TechTool as a first choice.
= Recover what files you can and write the rest off as gone.
= Send your drive to a data recovery service and hope they can extract more than you can.
Of course, none of this is necessary if you have a backup of the contents of that hard drive. (If you don't, this is your learning experience. Once bitten, twice shy, so they say.) Also, regardless of the outcome, once you've got your data or have decided it's gone, you're going to want to wipe that drive completely clean. Reformat the drive with Disk Utility, then when it's done, select the drive in Disk Utility and hit command-i. (Don't select the new volume you just created on that drive, select the drive itself. Mine looks like "232.9 GB Hitachi ..." with the volume name indented underneath.) Look for an item that says S.M.A.R.T. Status, and if it doesn't say Verified, you might as well throw out the drive. Don't trust any more data to it.
If all appears safe, you can start moving data back onto it. But, as always, make sure you have a backup of everything!

I have a Macbook Air (july 2012) with OS X 10.8.3 installed. I have dvds with .vob files and have Quicktime Version 10.2 (603.12). I can't play the DVDs. Thereare some features of QT that I like, e.g. precise frame selection and save as .png file-help

I have a Macbook Air (july 2012) with OS X 10.8.3 installed. I have dvds with .vob files and have Quicktime Version 10.2 (603.12). I can't play the DVDs. There are some features of QT that I like, e.g. precise frame selection and save as .png file-help. Am I missing some Apple software? I thought QT for Mountain Lion could convert the .vob files - is there some setting that I have missed?
Any suggestions that preserves a simple workflow much appreciated.

arthur wrote:
Perian is here: Perian - The swiss-army knife of QuickTime® components
Perian will be retired soon.

Download has left me with missing files and cannot start iTunes

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