Download hp recovery manager windows 10 64 bit

Hello everyone
i upgrade my laptop to windows 10 and Unfortunately i lost everything because i made some mistake,however i find some solution is to used "HP recovery manager"
i read many article about"HP recovery manager" but i can't find link useful for Windows 10.
so i wish anyone could help me to download hp recovery manager windows 10 64 bit.
thanks and regards
note:
Product number: J3S26EA#ABF HP 15-r040nf Notebook PC (ENERGY STAR) windows 64bit

petrosss wrote:
I am trying to Perform an HP system recovery (Windows 7) but is not working.
I press F11 and there is an error:
obviously I don't have the recovery manager and I also dont have the windows instalation disc, that's why I made a copy in a USB and tryed to install it that way. The screen shows a Windows BCD store issue. That should'nt be a big issue to resolve
So, the only solution is to order a recovery disc from HP and then I install the HP recory manager? It is the best solution.
by this way after doing that can I install the windows 7? You can always install Windows 7 as log as you have the twenty five character license activation key.
Once you have the recovery usb media you can put your notebook back into the state it was in when you removed it from the box whenever there is a serious issue. If Windows 7 was the OS it was delivered with then running the recovery manager and performing a factory image recovery will reinstall Windows 7 and the recovery partition.
Do yourself the favor of ordering the usb recovery media instead of a recovery disk set. USB recovery media is durable, unlike a recovery disk set, which can be damaged by a simple scratch on the label side.
****Please click on Accept As Solution if a suggestion solves your problem. That will help another person facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Similar Messages

Where can I download HP Recovery Manager for my TouchSmart 610--1150xt running WIndows 7 x64?

Many users would prefer a clean install of Windows with the option to install only those applications that they personally find useful. Currently, if performing a clean install of Windows -- even if creating recovery disks and maintaining the HP recovery partition -- it is not possible to access the Recovery Manager with the option to re-install only the drivers and any useful preinstalled software. The only options under these circumstances is to perform a system restore back to the factory state thus removing an separate clean installation of the operating system or reinstalling the limited number of drivers and applications available for the TouchSmart from HP Support.
If it were possible to reinstall the HP Recovery Manager software, it should also be possible to selectively re-install needed drivers and applications from the recovery partition using the "Software Program Reinstallation" and "Hardware Driver Reinstallation" options. These options are not available from the boot menu or reinstall disks.
I have found downloads for the Recovery Manager software specific for Windows Vista and for certain specific HP laptops running WIndows 7, but I have been unable to locate a similar download for the TouchSmart 610 AIO. Has anyone located a download of the HP Recovery Manager software applicable for the TouchSmart 610?

This procedure uses the original factory installed HP OEM Windows product key and HP OEM certificate and requires the HP BIOS to have SLP/SLIC v2.1. This procedure will install a completely clean Windows 7 installation and may require the installation of HP drivers. Some HP drivers and/or HP software needed by your computer may not install because the OS is no longer branded as "HP". Please create your personal HP Recovery Disc set before continuing with these instructions. Back-up all of your personal data and files before proceeding with this process.
1) Download and unzip ABR Beta for Windows 7. Here is the main page to ABR for Windows Vista. Please follow the "How to use it" section for information and instructions on how to use it. These steps apply to Windows 7 as well. Perform the "activation backup" on your original hard drive with the factory HP OEM Windows installation, saving the backup files in several locations (USB stick, SD card, external drive, etc.).
2) Download your version (the version that was preinstalled on your HP computer) of Windows 7 from Official Windows 7 SP1 ISO from Digital River. Using the built-in Windows 7 CD/DVD burning software, burn the downloaded Windows 7 ISO image to a DVD.
3) Install Windows 7 from your new "Windows 7 disc" to your SSD, following all prompts as needed. Don't enter a Windows product key and don't allow Windows to try to auto-activate. After the Windows installation is complete, run ABR "activation restore" to "install" the previously backed up product key and certificate. Verify that Windows is activated, if not activated... repeat "activation restore" until Windows 7 is activated.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I, personally, have used the above procedure with great success on many HP desktops and laptops. I can't comment on how well it works with HP TouchSmart computers as I haven't had one to experiment on until recently.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

HP Recovery Manager - Windows Vista 32 bit (where do I find it?)

Hi,
I have planned a factory reset for my laptopo, but I have a problem with the software HP Recovery Manager.
When I try to launch the application I have an error message (stpe.dll not found), so I'm trying to reinstall the package but I don't find the link for my operating system (Windows 32 bit).
I tried these:
sp41501: it's an update and it doesn't find a previous version;
sp41949: installation abort; the system isn't supported by this version.
So, where is the right version for my configuration?
Thank you

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
You can try tapping "F" key used for "Recovery" immediate after turning the computer on. This may invoke the "HP Recovery" partition which may return the computer to a factory like state. Alternatively, you can try using the Windows Disk Management Console to mark or set the HP Recovery partition as active and reboot your computer. Please see HP - Partitioning and Naming Hard Drives for information about using the Windows Disk Management Console. Upon rebooting, the computer should start the HP Recovery process. After recovering the computer to a factory like state, you should be able to create your personal HP Recovery Discs if you haven't aleady done so.
If the above doesn't work, please use the HP Recovery Media you created when you first setup your computer. If you didn't create your HP Recovery Media, please visit http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=us or www.computersurgeons.com (if in the USA) or contact official HP Customer Support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Recovery Manager Windows 10

Having Upgraded to windows 10 from Windows 7 Home Edition, I am also planning to upgrade my hardware (memory 4G>8G and an SSD). The SSD being a bit smaller in capacity(240gigs) than my installed drive (441 C drive +19.69 D recovery partition or about 461 gigs), I am trying to eliminate anything unneeded on the drive. I wanted to create a recovery disk &/or image on one of my NAS drives so that I can safely delete the D partition, but cannot find the HP Recovery Manager. I have learned that many people are finding that the Recovery Manager is blocked in Windows 10 because of an expired security certificate, but I can't even find the Recovery Manager. I'm probably going to stick with Windows 10, but I want to err on the side of caution and keep a way to recover my system, just in case. I could create an image of my whole system myself and save it to an .iso file on one of my 2T hard drives, but I'd like to be able to use the HP Recovery Manager if at all possible. Is it?

Recovery partiton contains windows 8.1 - It will create only recovery of windows 8.1 even if you install Windows 10 or 8 or 7.The windows 10 copy that you will get is from microsoft and not HP and its free.so if you ever need to re-install, you will have to install windows 8.1 and then perform the upgrade again. You can also download the win10 ISO and burn it to a disc or create a bootable USB Flash Drive to install from and use your microsoft account to activate win10.

0xc000025 - Trying Recovery System via Recovery Manager: Windows failed to start.

Name: Pavilion dv4-2161nr
Prod. Number: WA691UA#ABA
Windows 7 64-bit
I splitted original Hard Disk Partition in three partitions. I formatted those two not containing O.S. Now I want to format the partition containing the O.S.
1) If I choose "Recovery System", will it format all three partitions? Or will it format the partition I choose to?
2) I tryed "Recovery System", but it failed. What can I do?
     2.1) I made Recovery DVDs when first used the PC. It loads but it never runs. It's like theres no AutoRun, and there's no ".exe" to execute when I open the first DVD Recovery via Windows Explorer. What am I missing?
     2.2) I tryed Recovery System via Recovery Manager. System shuts down and starts reiniciating but it gives the following message "Windows Boot Manger: Windows failed to start. A recent hardware of software change might be the problem. Status: 0xc000025. The boot selection failed because a required device is inacessible". What can I do?
     Regards,
     Rafael.

I tested the Hard Drive and it passed 100% ok.
I tested the Memory and it passed 100% ok.
My PC runs a Win 7 Home Premium.
I've just run a Win 7 Ultimate CD Installation. It formatted the System Partition, but I couldn't get Win 7 installed because when I filled in my Product Key it said the Product Key wasn't right. Is it because Product Key for Win 7 Home Premium wouldn't work on a Win 7 Ultimate installation?
I hoped the Hard Drive would be ok after it had been formatted while I tryed Win 7 Ultimate installation. So I tryed once again to boot with HP Recovery Disc. It stopped at 23% once again. Until 23% there are all noises that get me thinking PC is running ok. When it get up to 23% all noises just stop.
Any ideias?
And thanks once again.
Rafael.

Recovery Manager / Windows 8 / Failing to restore / discs purchased from HP

Last week I purchased a set of recovery discs directly from HP.com. Before this my laptop was running perfectly fine, no issues at all. I purchased the discs in hope of restoring my laptop to its factory settings. After receiving the first set of discs I inserted the first disc and powered my laptop down and then powered it back up. I then proceeded to follow the instructions presented in the interface. I noticed when I got to the 4th disc, the "Application and Driver Recovery DVD", that the image was not taking at all. After such I received the following message in Recovery Manager: "In most cases, recovering the hard drive will fix your problems. If your problems continue, you may need to contact HP Support. Find HP Support contact information in your PC documentation".
From there I clicked on the "finish" tab that resulted in the laptop powering down but not rebooting. So I powered it back up manually where I received the infamous "Boot Device Not Found / Please install an operating system on your hard disk / Hard Disk (3F0) / F2 System Diagnostics" message. I was immediately alarmed. I proceeded to repeat the system recovery instructions once again. These were the instructions provided by HP along with the recovery discs.
Once again I received the same messages, the same results. So I immediately contacted HP support. The first agent I spoke to acted as if he had never heard of the "Boot Device Not Found" problem, which I now know is very common with HP notebooks. He diagnosed the problem as faulty recovery discs, thus he had a new set expedited to my home. I received them a few days later, the exact same set of discs and instructions. Of course I was feeling weary about things at this point. And as I expected I received the exact same results as I did with the prior set of discs.
So once again I contacted HP support where they looked into other problems, such as the health of my HDD. But the HDD passed both the quick check and the extensive check. Like I stated earlier, before I started the recovery process with the HP discs I had no problems with my laptop at all, including my HDD. So the agent had me go through the BIOS solution that I have seen others use on here, where legacy mode is enabled. This solution to failed.
I've also tried resetting the BIOS to it's default settings. I've also carefully removed my HDD and reseated it nice and snug. After doing so I ran the diagnostic tool, and once again the HDD passed with flying colors. HP support finally suggested, as I was already expecting, for me to have the laptop sent off to them to have it repaired. This is not an option. It was a perfectly running machine before I ran the recovery discs and it should be the same now.
But one thing I did notice from the get go, after receiving the first set of discs, and researching what the interface of the recovery manager should look like (http://support.hp.com/us-en/document/c03489643), was the fact that the interface established by the windows 8 recovery discs that I received, look nothing like that found on the HP support site. It also never gave me the option, like it states in the instructions that were provided with the discs, to select either a "Factory Reset" or a "File Backup Program". The system recovery instructions are dated as Second Edition: March 2014 but the 3 operating discs are dated 2012 with the Driver disc being dated 2014.
Like I stated before, after running all 3 operating discs through, without interuption, the Driver disc does nothing when asked if I have a supplemental disc. With that all being said, has anyone ever been provided the wrong set of recovery discs directly from HP? Or do you know of another solution that might solve my dilema? Any help or suggestions would be sincerely appreciated.
I'm just wondering if I might have received a set of discs intended for let's say a desktop system running Windows 8 instead of the ones needed for a laptop.
The following is the name and part # of the discs that I received: "System Recovery DVD Windows 8 Recovery Media for Windows 8 Products". 1st disc: 708664-001, 2nd disc: 708665-001, 3rd disc: 708666-001, 4th disc (Application and Driver): 712189-B26.

GRuss wrote:
Did the replacement disks work? I have the exact same problem, hours on the phone, no solution except send to them with more money
Nope. I gave up trying to get real support and a resolution from them. You'd think they would have at least a few local American reps to communicate with, but I guess HP is too **bleep** cheap to pay a few extra bucks to hire such people!
Anyhow I took a different route in restoring my operating system, thanks to an individual on another tech site. He gave me a link to an ISO file that at least got me back up and running.
And don't, whatever you do, send them anymore money. It's a complete ripoff, complete sham. After, like I mentioned in one of my earlier posts, communicating hours after hours with HP support over this matter I was told I would receive a full refund, even though the discs sold to me originally had already blown out my Windows 8 operating system. I reluctantly agreed. I just didn't want to deal with them anymore. Over a week had passed and I saw that my credit card had still not been credited like I had been promised by the HP rep. So I called back to see what was going on with it.
Once again I was put through the ringer, told to call this and that number, connected over and over with different Indian reps. Finally one, after speaking with her supervisor, told me I would NOT be receiving a refund because I had received and used the discs. I finally stopped being polite at this point. I blew up on the phone! These effers admittedly sent me the "copied wrong" discs not once, but 3 freaking times! Thus blowing out my operating system! Prior to being told I would receive a 100% refund, I offered to go directly to the HP distribution center where the discs originated from. Ironically it's only about 40 miles from my home. I just wanted to take my laptop there with me to find the correct software to restore my operating system. But they, the HP reps, would not allow such. Complete BS!
Thankfully I was able to contact my credit card company and was able to dispute the charge. When I told the "American" rep that I was having a problem with HP he started chuckling. He pretty much told me that HP was one of the most disputed companies out there. He took care of everything for me. I was able to get a full refund for the time being.
I will never buy another HP product again. And this is coming from someone who has not only an HP laptop but a 2 year old desktop as well, and not too mention my HP printer. After this ordeal they, HP, will never get a dime from me again!

HP Recovery Manager

hii everyone im new here
my hp model its pavilion g6-1243se
i have problem that i cant open my recovery screen Although i have parton contine recovery folder >
i click on F11 to open recovery screen & it said :
Windows failed to start , A recent hardware or software change might be the cause , to fic the problem :
if u do nt have this disc contact your system adminstratir or computer manufacturer for assistance
File: \Boot\BCD
Status : 0xc0000225
info: An error occurred while attempting to read the boot configuration data
thats wht i got & idk wht to do xD
so if i can download HP Recovery Manager again or hw i can boot my partion that contain recovery folder
note : i knw my english its bad hope u understand thank u

Hey pearancencessec,
I'm sorry you're running into this issue trying to boot from the recovery partition. It sounds like the recovery partition has become corrupt and can't be booted from anymore. It is rare that a virus would affect the recovery partition but you can always order recovery discs which will work the same way. It may not be a virus it could be a hard drive failure.
First you will want to make sure your hard drive is functioning properly though. Run a hard drive test from HP F2 diagnostics.
Turn off the computer.
Use one of the following methods:
Turn on the computer and immediately press the F2 key repeatedly, about once every second, until the HP System Diagnostics program opens.
OR
Turn on the computer and immediately press the Escape key repeatedly, about once every second, until the Startup menu opens. Then press F2 .
The System Diagnostics window allows you to run several diagnostic tests. Each test determines if the hardware is functioning properly, and displays an error message and a warranty ID if there is a hardware failure.
Choose Hard Disk Test. The Smart Check, Short DST and Optimized DST all pertain to the hard drive. If any of those fail, the hard drive will need to be replaced. If they all pass, you will only need to order the recovery discs to load Windows back onto the machine.
You can order them from:
here (if you're in the U.S.)
OR
here (if you're outside the U.S.)
If there are any files you want to try to salvage from the drive see this post for more on recovering data from a hard drive that won't load Windows.
Hope this helps! Let me know if you have any questions

NOT SHOWING FACTORY INSTALLED SOFTWARES IN " RECOVERY MANAGER "

I'VE TRIED TO REINSTALL SOME SOFTWARE PROGMS BY USING " RECOVERY MANAGER ".
BUT I DIDNT FIND ANY FACTORY INSTALLED SOFTWARE PROGRAMS.
PLZ ASSIST ME.
I WILL BE WAITING FOR UR KIND REPLY.
THANK U SO MUCH.

That is odd - that is, as long as the integrity of the Recovery Manager is intact, I would expect it to work.
For example,
If you have reinstalled the system using other than the Recovery Manager,
or if you have upgraded the Operating System,
or added / Removed data from the Recovery Partition,
OR if the Recovery Manager is corrupted in some way,
then
the Recovery Manager will either not work at all, or may at least show inconsistancies.
======================================================================================
You might try using a Restore Point to "go back in time" and see if the setting can recover.
Using Microsoft System Restore (Windows 8)
HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
You can go to your system's website for the current Drivers and Software that are available for your computer.
First, create a place to which you can return in case things do not work as you hope:
Create a restore point
Install Software and Drivers from HP Website
Go to the top of the HP forum page to Support and Drivers
If prompted, Enter your Country or Region and
Enter your Computer Model information,
Go to Software and Drivers...
Enter your Operating System in the Drop-down menu... Scroll down
Select desired Category Software – Solutions >> Driver - Keyboard, Mouse and Input Devices
NOTE: Download ONLY the relevant drivers and software for YOUR hardware - note that in the website you might find more than one kind of driver for more than one model of computer -- this is normal, but it does not mean YOUR computer uses all the software offered.
Expand and decide if you need to install that package.
Assure that you download and install only the most recent versions of each driver or program.
Save the appropriate *.exe installation package on your computer
NOTE the name and the location - the *.exe file will likely save to "Downloads “
Install the Software / Driver installation package: If you have ‘Admin’ control, you may highlight the package(s) and “double-click” to install, else Right-Click, Select ‘run as Administrator’ and install.
NOTE: There is sometimes a lot of information at the computer’s website. Take a look at what’s available and bookmark the page for later reference.
======================================================================================
Kind Regards,
Dragon-Fur

Restoring a Data Backup Made With HP Recovery Manager - Recovery Manager has Since Been Removed

My system (Pavilion dm4 notebook, Win 7 Home Premium x64)) is working fine but I would like to restore a data backup made with HP Recovery Manager. HP Recovery Manager has since been removed from the system and I do not have a recovery disk. I tried installing sp45415 which supposedly runs a silent installer for Recovery Manager, but it silently fails on my system. The accompanying notes say it is applicable to Windows 7 computers and to Pavilion dm1 and dm3. There is no mention of the dm4. Is there some trick to getting sp45415 to run correctly? Is there somewhere I can download an installation package for HP Recovery Manager that works on the Pavilion dm4? Is there any other tool that can restore the backup made by HP Recovery Manager? Thanks!

If you uninstalled Recovery Manager it likely removed the recovery files in the recovery partition.When those files are removed-no download of Recovery Manager is going to install. You will need Recovery Media to boot from to restore the recovery partition and files. If you did not make Recovery Media you will have to order from HP. As for the files you are trying to restore- If this was a backup of personal files,photos,etc to external hard drive or dvds there should be one .exe file inside those files-probably Restore.exe or Recover.exe. Double clicking the .exe will extract the files to a folder on the hard drive of your laptop.

Webcam software, Imaging device, Hp recovery manager

Firstly, I apologize for my English.
Second thing, I have HP Envy dv6 7210tx 3rd Gen. i7 having Windows 8.1, For the last few days, my laptop wasn't working properly. so i "Refresh" it by using a Win 8.1 DVD. After refeshing, My Integrated HP Truevision HD webcam was working properly but one day suddenly it stopped working. My Cyberlink youcam responded to Turn On the intergrated webcam. i dont know how to Turn it ON. I check the Device Manager, My device Manger doesn't has the "Imaging Device". but it had Hp webcam in Human Interface Manager. Unfortunately, I uninstalled it. I refreshed it again. Installed All the drivers again. People say webcam driver is included in Youcam Software. i did everything i could. but i neither have the imaging device nor the Hp webcam. Please Help.
the other thing, is there any Hp recovery manager for Hp envy dv6? because i didn't it even in the HP drivers for Envy dv6.

Hi FahadNagi,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having an issue with your Webcam. You are getting a message that it is turned off and to turn it on.
You can enable and disable devices in Device Manager.
If you have uninstalled the software, you can download and reinstall it from the web page. HP ENVY dv6-7210tx Notebook PC Drivers
You can also try running The HP Support Assistant to aid with HP updates and resolving issues.
Have you ran the built in troubleshooter in Windows 8.1 Using Automated Troubleshooting (Windows 8)
Have you done all your Windows updates?
You can also reinstall the software from recovery manager. Using Recovery Manager to Restore Software and Drivers (Windows 8)
You also inquired about a recovery Performing an HP System Recovery (Windows 8)
You will be presented the opportunity to backup your personal files to prevent data loss, during the recovery process. If you have not done one recently, I suggest you do one now.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

HP recovery manager fail:Error code = 0xEFFFF08

I cant recover factory Setting, Please Help me

Hi @kareemaltaee,
Thank you for your query.
It is unfortunate that you are having an issue with the recovery.
Here are links that should assist you to overcome this difficulty.
HP PCs - Performing an HP system recovery (Windows 8)
HP PCs - Troubleshooting HP System Recovery Problems (Windows 8)
During the recovery there is an option to backup your personal data if you have not already done that.
HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
If you are still unable to complete the recovery please contact HP support for assistance.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Hp recovery manager pro x2 612 tablet

i need download hp recovery manager for hp pro x2 612 tablet

Hi
You cannot download Recovery manager stand alone, it is a partition and if you have wiped it or removed it or deleated it. You can call HP & Order Recovery Disks from HP which has the OS and factory shipped software.
Hope this helps.
***** Click the KUDOS Thumbs UP (Like) on the left to say 'Thanks'*****
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Although I am an HP Employee, I am speaking for myself and not for HP.

Recovery Management App not launching W8.1

Hello all,I'm looking to reinstall the original Synaptic driver. So I need the restore napplications and drivers option.I go into charms > Click Acer Recovery Management > "Yess" to UAC > NOTHINGTriedC:\Program Files\Acer\Acer eRecovery Management\ercoveryUI.exe > NNOTHINGC:\Program Files\Acer\Acer eRecovery Management\ercoveryMain.exe > NNOTHINGAny ideas as to where I can download the Recovery Management again or repair it?Many thanks in advance

Why don't you create a DVD backup of your applications and drivers like acer recommends?I guess you might as well create a USB factory default backup recovery drive while you're at it. I suppose you could get your synaptic driver here: http://us.acer.com/ac/en/US/content/drivers

Pavilion g6-1330EO: issues in performing a factory reset...recovery manager doesn't show up!

Hi, I wanted to do a factory reset of my notebook and tried to do it through recovery manager during startup(as I can't login to my system..seems OS corrupted or something) but i just don't get the recovery manager screen.
Here is what I do and what I see on the screen:
After pressing F11 - System recovery during startup, it takes me to a screen with a progress bar saying 'Windows is loading files...' then to another screen which says..'starting windows' and ends up in a screen with nothing but just the mouse pointer. No recovery manager window is shown at all.
Can somebody pl help me in letting know what could be wrong and how can it be fixed?
thanks!

Try testing the Hard Drive through the BIOS.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00439024&cc=us&dlc=en&lc=en&product=3816360&tmp...
While you're there test everything else out.
If it doesn't allow you into the BIOS take the Hard Drive out https://www.youtube.com/watch?v=y6agiCGktwA
Then try getting into the BIOS again.
THX

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