Download HP Solution center

I have tried to find the driver and it continues to tell me that it comes with my operating system. I tried to run the scan fixer and got this message
Solution Center Error:
the tool was unable to find the HP Solution Center application that you need in order to scan with HP software. If you want to scan with HP software, you can re-run the install from the CD, making sure to include HP solution center and HP imaging device function. or you can download and install the most current full feature software from HP Customer Care.
The problem is, when I click on the link there is no place to download it. It tells that it is already installed.
This question was solved.
View Solution.

Hi,
The HP Solution Center is not available for Widows XP 64-bit, full functionality is only available for a 32-bit XP operating system.
As listed on the HP site, the printer is incompatible with XP 64-bit, only a workaround for printing is available by using the 990C driver and scanning is not supported on the operating system:
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c00625738&cc=us&dlc=en&lc=en&os=2030&product=908​...
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

  • How to Download "HP Solution Center" for Deskjet 6988 on Windows 8.1

    I have a Deskjet 6988 printer and a Scanjet G3110 on Windows 8.1 and can only get the basic drivers to download for them.  I can scan and print, but  I want the HP Solution Center software downloaded so I can control making copies.  How do I do that?  Thanks for help!
    This question was solved.
    View Solution.

    Hi,
    I actually referred to the Deskjet 6988 only as I was confused by the title ;-)
    For the Scanjet G3110 you do have a full solution available.
    If the scanner is already conneted to your PC, be sure to open Devices and Printers, right click the Scanjet 3110 and select Remove Device.
    Unplug the USB and install the following software:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa​dIndex?softwareitem=dp-127945-1&cc=us&dlc=en&lc=en​...
    I'm not surwe if the HP Solution Center will be available as well or may the HP Scanning software only, however the front panel copy button will woirk once the software will be intalled.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • How to download hp solution center for windows 8.1 on officejet j6480 all in one

    I would like to install HP Solutions Center on my new HP computer which has Windows 8.1.  My printer is HP Officejet J6480 all in one.

    Hi,
    Please download the following software and drivers, save on your computer (remember where) and double click the downloaded file to install:
      http://ftp.hp.com/pub/softlib/software12/COL31995/mp-109977-2/OJ_AIO_J6400_Full_Win_WW_140_408-4.exe
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Downloading HP Solution Center in Windows 7

    I just bought a new computer with Windows 7 and have two HP printers.  I can't seem to find the HP solution center any longer and can't figure out how to check my ink levels or print a test page.  Can someone help?
    This question was solved.
    View Solution.

    chill4hhorse wrote:
    An Officejet HP 6000 wireless
    The full featured driver for the Officejet 6000 wireless model can be downloaded from HP here.  It was released just a few weeks ago, version 14.1
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • How do I download HP Solution Center

    I have Windows 7 64 bit operating system and an HP C5180 printer. I had the HP Solution Center icon and it was loaded on my pc, but now when I click on the icon I get a message telling me to insert disc to finish loading (disc I have is for Windows Vista) or go to the HP Solution Center in my Start menu. Which doesn't work either. I found one download but it was not for the C5180. It was working before, but not sure what happened?

    I think the easiest first step is to go to: http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&cc=us&dlc=en&product=top
    Then I put "HP solution center download" in the "Questions or keywords" search at the top of the page.  The first item listed was "How to get HP solution center" which I then clicked on and followed the path from there.
    Not sure exactly what you want, but the other option is to use the link above and search for your product to get your printer specific software.
    Hope that points you in the right direction.
    Thanks,
    Bruce
    * Proud employee of HP *

  • How do I download the solution center to my HP Touchsmart 310 pc

    I have a HP Touchsmart 310 PC with the Windows 7 operating system.  Back in January I started having trouble logging in on my page.  I was the only admin on the pc, so I could not access certain information or make any changes to the computer.  I finally erased everything in the computer memory and started over from scratch.  I have an HP Photosmart printer that I use, but when I re-installed the software, it did not include the hp solution center, so I can't scan any documents or photos to my pc.  I need help!

    Hi,
    Please let us know what is your printer, hope we can help.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Officejet 5610 where from download solution center

    officejet 5610 windows 7 (64 bits).
    I had to format my harddisk.
    Where from can I download the solution center in order to use the scanner of HP officejet 5610.

    Hi chenchen,
    Welcome to the HP Forums.
    Here is the link to the HP Deskjet and Officejet Full Feature Software and Drivers.  The download has the Solution Center software that you are looking for.
    Thanks for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Solution Center for W7/64 Update Install Fails

    I have a T420 running W7/64 bit.  During the last ThinkVantage System Update it downloaded Lenovo Solution Center.  During the install it pops up an error accessing /Program Files/Lenovo/ Lenovo Solution Center.  Something about requiring admin access (my account is an admin account).  Any ideas on how to resolve?
      Ed P.

    Odds are its a bug in the update and/or server. Give it a day or two and it will likely work fine.
    T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
    Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
    Windows 7 Home Prem - 64bit w/8GB DDR3

  • HP solution center windows 8.1 update for C8180

    I just updated from windows 7 til windows 8.1 and my solution center for HP C8180 dissapeared.  The printer is working well but the scanner quality is pretty poor.
    Please advise how I can download HP Solution Center for Windows 8.1?
    Best regards
    Keld

    Hello Keld, and welcome to the HP Forums.
    I see you are looking for the Solution Center software.  I would like to try and help.
    I would recommend downloading and running the HP Photosmart Full Feature Software and Drivers. Once the software is launched it will allow you to install any missing software.
    Please let me know how that goes.  Thanks for posting on the HP Forums.
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Downloadin​g hp solutions center

    My computer crashed and I am trying to find how to download HP Solutions Center.  When I get there I don't think I remember how to set it to scan multipal photos at once.  Can someone please help me?
    Thanks, mzbhvn116

    What printer do you have?
    If you do not have the CD, here is a link that will assist you on downloading the drivers. Download the FULL-FEATURE software.
    http://goo.gl/BVOOg
    When everything completes, you will open up the solution center and Scan document. When the windows pops up, you will scan, then select ADD A PAGE.
    Let me know if this helps.
    **Click the KUDOS star on the left to say 'Thanks'**
    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

  • Lost solution center on hp photostart c 4380

    All in one c4380 will not download the solution center for this printer/scanner 
    The printer and scanner are working - I have run the fix it from HP web site and it scans & prints 
    I have downloaded software & drivers twice from HP web site however no solution center to set up for scan and printing 

    Hello again @Bigdog0061 , I hope you are well
    I saw your post about the Solution Center not installing properly on your Windows 7 32 bit system however, printing and scanning is working fine for you.
    Please let try the download and send me a screen shot of the error messages or codes you see when trying to install the software.
    HP Photosmart C4200 All-in-One Printer series Full Feature Software and Driver
    Thank you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Cannot download Solution Center for Off Jet 6500 Wireless since going to Windows 8.1

    I get a failure message and am unable to download HP full feature software (a.k.a. the "solution center") for my HP Officejet 6500 Wireless on my Aspire E1-571-688 Laptop.   The solution center was successfully downloaded when I got the laptop in August 2013.  It was running fine until I upgraded from Windows 8 to 8.1. 
    When I discovered that the solution center would not run, I removed the printer and driver software beofre trying to reinstall.  When trying to get the Solution Center back, I can't get past the download step because during download it "fails".  I was able to download "drivers only" through the "add a printer" option, and I do have printing capability, however I am unable to use the scan function from the laptop (or directly from the 6500).
    Weird that I can't get the scan function to work on the unit itself (I get the "no scan options" message when trying to do so) as I have confirmed mutliple times that the printer is successfully connected to the correct network.
    Help please!  Thank you
    Geo48

    Geo,
    Welcome to the HP Forum.
    You will not have access to the full features of the printer software until you manage to install the Full Feature Software.  Scanning is one of those functions.
    The initial Connection to the Internet is indeed part of it -- you need a reliable, clean, consistant connection that will allow you to download the full data file.  Your connection may be dropping out part way through.
    You may need to upgrade your network drivers after the Upgrade to Windows 8.1 .  There are other issues can can plague a system after the Upgrade, most are well documented at this point.  You can check with your system's Forum to what others are saying.
    Basic Drivers only are much smaller in size -- just a few MBs.
    Random Thoughts..
    You need to resolve the network issues so you can download the full software.
    You might have a friend download the file onto his computer and transfer the file to your system using a USB stick.  This does not fix your network problems but it does solve at least the issue of not being able to get a hold of the installation package.
    You might try taking the computer to a friend's house -- if the issue is not within your computer's network setup, then the Upgrade may have "upset" the relationship between the computer and your home network.
    Click the Kudos Thumbs-Up to say Thank You for the help." .
    Although I strive to reflect HP's best practices, I do not work for HP. 
    Kind Regards,
    Dragon-Fur

  • Solution Center program will not install with D110 full feature download

    I had a bug where my system kept searching for SolutionCenter.msi in a loop. I was forced to uninstall my printer software completely to fix it. Upon reinstall, the Solution Center is totally missing. I have lost the CD and downloaded the software from this link:
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4023...
    I read in several message here that the full version of the software included the Solution Center, but it did not install for me.
    This question was solved.
    View Solution.

    Hi,
    From the Start menu type SolutionCenter.MSI into the searchbar, the results should appear within the search results.
    Note: if there are several results locate the one which was modified latest.
    Right click the file and select Install, you should see a dialog apper...
    Once the dialog completes reboot your PC and check if the HP Solution Center was added to your PC.
    If there are no results type %temp% into te search bar  abd open the Temp folder.
    Open the latest HP installation folder, its name begins with 7z (ex. 7zS1234)
    Open the Setup folder.
    Open the SolutionCenter folder.
    Right click on SolutionCenter.msi (if the file type is hidden it tye appepars as Windows Installer File) and select Install.
    Reboot your PC and check again.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Cannot download software or Solution Center

          I have the HP 2610v Photosmart All-in-One printer....   I do not have the disc that came with the printer....  Running Windows 7....   Printer works from computer....   Can fax....   Cannot download software or Solution Center....
    "HP" does not show up on "All Programs" list when I click on "START"  and is also not listed in the Control Panel programs list....   Cannot use the features on the front panel  ( message reads "you need to install or run HP software for this feature")
    I have tried for months and followed this site....   but I still cannot figure out the problem.
    Any help would be GREATLY appreciated !

    Hi sunshine8871,
    Welcome to the HP Forums!
    I see that you cannot download software, or the Solution Center for your HP Photosmart 2610v. I am happy to help!
    Please try our HP Printer Install Wizard for Windows. For the install to see if that helps resolve your issue.
    Hope this information helps, and have a great day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HP Solution Center download

    I need the download for the Officejet 4315v. We are looking for the HP Solution Center download.

    kbbgood,
    Welcome to the HP Forum.
    If you are still running Vista, the printer supports the Full Feature Software download (that includes the Solution Center).
    Windows 7 appears to support basic printer function using the built in drivers available within the Windows 7 Operating System - you can read the How-To instructions that are available where you would ordinarily download the Full Feature printer software for Windows 7.
    Windows 8.1 and the support has been removed for this vintage printer.
    HP Officejet 4315v All-in-One Printer Drivers
    Click the Kudos Thumbs-Up!
    It is a nice way to say “Thank You" for the help.
    Although I strive to reflect HP's best practices, I do not work for HP. 
    Kind Regards,
    Dragon-Fur

Maybe you are looking for